The Bistro at Salomons Estate

Reseñas de The Bistro at Salomons Estate de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Sarah

   Londres1 reseña

   4.0

   Comieron en 29 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   It was lovely to be back at my wedding venue to show my friend around. The food was good, however the cakes and bread for the sandwiches were slightly on the drier side and the bread used for the cream cheese and cucumber had been cut with the crust left on from what seemed like very basic white bread, which I wouldn’t expect from somewhere like this. The cakes also didn’t match what was on the menu. I don’t think I got my baileys and espresso cheesecake which I was really looking forward to. A shame, as I had a lovely afternoon tea here back in 2023 and was expecting the same quality today but unfortunately it fell a little flat this time.
   

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2. R

   Ruth

   Londres1 reseña

   4.0

   Comieron en 25 de diciembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Excellent! A lovely Christmas day experience. Would highly recommend the Bistro at Salomons Estate
   

   The Bistro at Salomons EstateSe respondió el 8 de enero de 2025

   Dear Ruth, Thank you so much for your wonderful review! We’re thrilled to hear that you had a lovely Christmas Day experience with us. Your recommendation means the world to our team, and we’re so pleased we could help make your celebration special. We hope to welcome you back soon! Best wishes, Alicia, Digital Marketing Assistant
   

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3. P

   Philippa

   Kent1 reseña

   1.0

   Comieron en 24 de diciembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Food was terrible. Really poor value. Yoghurts out of date. Limited choice from buffet
   

   The Bistro at Salomons EstateSe respondió el 8 de enero de 2025

   Dear Philippa, Thank you for your feedback. We’re very sorry to hear about your disappointing experience with us. Serving fresh, high-quality food and providing good value are top priorities for us, so it’s concerning to learn that we fell short in these areas. We take the issue of out-of-date items very seriously and will investigate this immediately to ensure it doesn’t happen again. We also appreciate your comments about the buffet selection and will review it with our team to improve variety and quality. Thank you for bringing these issues to our attention, and we hope you’ll give us the opportunity to provide a much better experience in the future. Best wishes, Alicia, Digital Marketing Assistant
   

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4. S

   Stephanie

   Londres3 reseñas

   4.0

   Comieron en 8 de septiembre de 2024

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Lovely starters and pudding but main course disappointing. I had roast beef but the Yorkshire puddings were overcooked and beef difficult to cut. I also prefer to add my own gravy as it smothered the plate. We hoped to add Salomon's to our shortlist for wedding venues but the food unfortunately did not have that extra special quality. However the staff were very good and helpful in letting us look at the wedding areas.
   

   The Bistro at Salomons EstateSe respondió el 10 de septiembre de 2024

   Thank you for your recent feedback following your Sunday lunch with us. I’m sorry to hear that you were disappointed with your main course and the quality of your meal. I have discussed your comments with our Kitchen team and improvements will be made. I would like to invite you back for a complimentary afternoon tea and full tour of the Estate. If this is of interest, please let me know and I will be happy to arrange. Kind regards, Emma Martin Operations Manager
   

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5. OT

   Comensal de OpenTable

   Kent1 reseña

   3.0

   Comieron en 5 de junio de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   This visit not as good as our previous 1st visit. We had afternoon tea for 4. We took 2 ladies as a treat. Their regular afternoon tea was really good - however our gluten free version was not equal to theirs. Our sandwiches were much smaller and with far less filling. The smoked salmon was hardly there. And sadly the bread was very dry. We've eaten many afternoon teas and there's no need for gf bread to be dried out these days. The scones were delicious. Thank you to the chef! And the little dessert cakes also delicious but whilst the regular afternoon tea had 3 dessert cakes our gluten free version had only 2 cakes. We thought this was a bit naughty because we paid no less and the menu didn't say less for us. I was told it was because we're gluten free. On our first visit to Salomons, which we hold as one of the best afternoon teas we've had, there was no difference between gluten free and regular afternoon tea. It was superb. The atmosphere was so wonderful. Sadly Salomons seems to have lost some of that energy which was there before.
   

   The Bistro at Salomons EstateSe respondió el 10 de julio de 2024

   Dear Guest, Thank you for getting in touch and providing feedback on your recent visit. I’m sorry to hear that on this occasion, your experience didn’t match that of your previous Afternoon Tea. I have discussed your comments regarding the Gluten free Tea with our Kitchen team and expressed the importance of consistency with our offerings, regardless of dietary requirements. We will review the menu and ensure that changes are made going forwards. Thank you again for bringing this to our attention, and I hope we have the chance to welcome you again in the future. Best wishes, Emma Martin Operations Manager
   

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6. RB

   RobinB

   Surrey5 reseñas

   3.0

   Comieron en 21 de abril de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 4

   The food (Sunday roast lunch) was ok but could have been hotter.
   

   The Bistro at Salomons EstateSe respondió el 9 de julio de 2024

   Dear Robin, Thank you for taking the time to leave us a review. Your feedback has been shared with our kitchen team to help us enhance the experience for future guests. Despite not meeting your expectations on this occasion, we hope to welcome you back to Salomons Estate soon. Kind regards Emma Martin Operations Manager
   

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7. JS

   JoSpicer

   Kent3 reseñas

   5.0

   Comieron en 14 de abril de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a bridal afternoon tea for my daughter who is getting married there in a May. It was outstanding Thank you
   

   The Bistro at Salomons EstateSe respondió el 2 de julio de 2024

   Dear Jo, Thank you very much for your kind feedback! We're delighted to hear that you had such a positive experience when you visited us for afternoon tea. Your review will be shared with our teams, who will be thrilled to hear about your experience. We hope the wedding was a beautiful day with us too! Kind regards, Molly, Digital Marketing Manager
   

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8. AJ

   AJewell

   Londres3 reseñas

   5.0

   Comieron en 3 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had the nicest baby shower at Salomons, the food was delicious, the service was super and the staff were friendly and helpful. Thank you xx
   

   The Bistro at Salomons EstateSe respondió el 2 de julio de 2024

   Thank you so much for your kind words! We're delighted that you had such a great time celebrating your baby shower. Your feedback is truly appreciated, and we’ll be sure to pass on your positive comments to the team which will undoubtedly brighten their day. We can't wait to have the pleasure of welcoming you back for another visit soon. Kind regards, Molly, Digital Marketing Manager
   

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9. M

   Meg123

   Londres1 reseña

   2.0

   Comieron en 18 de febrero de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 2

   It was just ok. Probably wouldn’t go again. Booked afternoon tea for my mum’s birthday. We were shoved in the corner at a pretty unpleasant table. I asked if we could move and was told by the manager that the conservatory was full and we had to request it (no mention of this when booking). The food was ok, service was ok. Just generally pretty average. Couldn’t help but think we’d have been pretty off at gales.
   

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10. TA

    TomA

    Londres1 reseña

    4.0

    Comieron en 18 de febrero de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 4

    Very good, attentive and with spillages resolved with ease. I'm sure they used to have higher quality food and a wider selection. As Afternoon Tea it be nice to have a Tea to drink menu and a run through of the different plates.
    

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