Worst dining experience that left me in tears. Now I'm realizing that it was the co-owner, Cydney Kritzer, who was so awful!
We had a group of 12 who were meeting there for a pre-wedding lunch. This group was to include the mother of the bride (my sister), the bride's grandparents, and other cousins and relatives coming from multiple states. It was supposed to be a relaxing way to start our day while the bride and bridesmaids got ready.
On open table you can only make a res for 8 people. So we made one for 8 people and one for 4 people, hoping we could at least be near each other.
Then just 2 weeks before the wedding, the mother of the bride had a major organ transplant surgery. She was trying to get healthy enough to at least get out of the hospital for one day and make it to the wedding. As of that morning, she was still in the hospital. So obviously she couldn't make it and my parents stayed with her.
We checked in and let them know we would only have 9 people because 3 couldn't make it. She was livid. She was aggressively gathering menus in a huff and fussing at my husband for not letting her know. She at that time was unaware of what we were going through but her reaction was over the top ridiculous.
She took us to our table, complaining the entire way there to my son who didn't understand what the heck was happening. She then told us that we had 2 tables for 4 instead of a table for 8/9. The tables were next to each other but she absolutely refused to let us put them together?! Family came in from multiple states and now we can’t sit together even though we had a reservation?! I tried to explain our situation but she wasn’t listening or didn’t care. I told her if it was that much trouble, we could leave. She snapped back “I’m seating you, aren’t I?”
I was already emotional about my sister missing her daughter’s wedding. This sent me over the edge and I ended up crying in the bathroom. It totally ruined our morning on an already emotional day.
