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The Bells Sweet Factory

3.8
3.8
40 Reviews
$31 to $50
Creole / Cajun / Southern

Newly New Orleans Cajun fine dining restaurant in the heart of Plano TX. Known for authentic Nola cuisine and season. Highly recommend by all and featured in Plano magazine, Dallas news and more. A new New Orleans culture vibe with amazing top rated chefs.

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2 people

December 2021
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7:00 PM


Booked 12 times today
  • Dining style

    Casual Dining

  • Cuisines

    Creole / Cajun / Southern

  • Hours of operation

    Mon–Thu 11:00 am–10:00 pm
    Fri–Sun 10:00 am–11:00 pm

  • Phone number

    (601) 691-4701

  • Dress code

    Casual Dress

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

Menu

Main Menu

  • Fried / Grilled Fish Seafood Potato$20.00

    fried Fish, Seafood Sauce, Chives, and Dinner Roll

    • Fried / Grilled Shrimp Seafood Potato$17.00

      2 Jumbo Shrimp, Seafood Sauce, Chives, and Dinner Roll

      • Fried Crab Cake Seafood Potato$25.00

        crab Cake, Seafood Sauce, Chives, Dinner Roll

        • Fried / Grilled Salmon Seafood Potato$25.00

          fried Salmon, Seafood Sauce, Chives, Dinner Roll

          • Chicken Bites Potato$15.00

            bacon Bits, Cheese, BBQ Sauce, Chives and Dinner Roll

            • 8pc Wings with Fries$15.00

              sweet Heat Nola, Cajun Hot, Lemon Pepper

              • 8pc Bourbon St. Wings with Fries$20.00

                Large Wings Tossed In Our Famous Seafood Sauce with Fries

                • Bells Bayou Box$25.00

                  Fries Topped with Fried Fish, Fried Shrimp & Seafood Sauce with A Dinner Roll

                  • Seafood Lovers Box$35.00

                    fries / pasta Topped with Fried Fish, Fried Shrimp, Fried Salmon Topped with Seafood Sauce with Dinner Roll

                    • Fried / Grilled Fish Pasta$25.00

                      Fried Fish Over Angel Hair Pasta Topped with Our Infamous Seafood Sauce with A Dinner Roll

                      • Bells Chicken Sandwich$17.00

                        Fried Butterfly Chicken Breast On Bun Topped with Our Infamous Seafood Sauce, with Fries

                        Limited Menu

                        • 32oz Nola Gumbo$20.00

                          Shrimp, Crabs, Sausage, Chicken, Turkey Necks, Ham, Rice

                          • 32oz Yaki Meat$15.00

                            Spaghetti, Eggs, Beef, Shrimp, Chives, Broth

                            • Blacken / Glazed Grilled / Fried Lobster Tail Dinner$30.00

                              Comes with Sticky Mac, Asparagus / broccoli and Dinner Roll

                              • Blacken / Glazed Steak Dinner$30.00

                                Comes with Sticky Mac, Asparagus / broccoli and Dinner Roll

                                • Blacken Glazed / Fried Butterfly Chicken Breast Dinner$25.00

                                  Comes with Sticky Mac, Asparagus / broccoli, and Dinner Roll

                                  • Seafood Nacho's$15.00

                                    Doritos, Shrimp & Crawfish Tails, Seafood Sauce

                                    Extras

                                    • Sticky Mac$5.00

                                      1 cup full

                                      • Fish / Shrimp$7.00

                                        • Wings

                                          • ea$2.00
                                        • Crab Cake / Lobster Tail / Salmon$12.00

                                          • Dinner Roll$1.50

                                            • Seafood Sauce$3.00

                                              • Fries$5.00

                                                Desserts

                                                • Praline Brownie$7.00

                                                  • Praline Cake Slice$7.00

                                                    • Poundcake Slice$5.00

                                                      • Praline$5.00

                                                        Drinks

                                                        • Can Soda$1.50

                                                          • Bottle water$1.00

                                                            Last updated: October 16, 2021

                                                            What 40 people are saying

                                                            Overall ratings and reviews

                                                            Reviews can only be made by diners who have eaten at this restaurant

                                                            3.8
                                                            3.8 based on recent ratings
                                                            • 3.9Food
                                                            • 3.8Service
                                                            • 3.8Ambience
                                                            • 3.6Value

                                                            NoiseModerate

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                                                            Filters

                                                            1. K

                                                              Kiara

                                                              Dallas

                                                              1 review

                                                              4.0

                                                              1 review

                                                              Dined 4 days ago

                                                              overall4food4service4ambience5

                                                              I wish there were more food and drink options but the food was very good. I really liked the waitress-less experience. I hope in the future they add alcoholic beverages and expand the menu. Oh and it was freezing in there. The heat wasn’t on. But I’ll be back and would recommend

                                                            2. J

                                                              Jazz

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined 5 days ago

                                                              overall3food2service2ambience3

                                                              The pasta came out on a small plate like a kids portion. For the amount of money we were expecting at least a pasta bowl. The chicken was okay nothing special about the seasoning. I was expecting the waffle to be fluffy and buttery, same with the grits nothing spectacular. I tried the hype. I'll pass next time.

                                                            3. OT

                                                              OpenTable Diner

                                                              1 review

                                                              4.0

                                                              1 review

                                                              Dined 5 days ago

                                                              overall4food5service5ambience5

                                                              The experience was great! Food was delicious! Overall , well done.

                                                            4. LC

                                                              LaCriesha

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined 6 days ago

                                                              overall1food1service1ambience2

                                                              They could do alot better prices and food portions. False advertisement on social media. Fish was salty. Menu was very limited, not much to choose from. It's alot they could improve on.

                                                            5. OT

                                                              OpenTable Diner

                                                              San Antonio

                                                              5 reviews

                                                              vip
                                                              2.0

                                                              5 reviews

                                                              Dined on November 21, 2021

                                                              overall2food5service1ambience1

                                                              It was an underwhelming experience. Finding the restaurant was difficult, as there was no clear signage. I expected more from the building; I wasn't aware it was so small. There was a sign on the door that listed a dress code. I would later find out; it was pointless. People had on sweat pants and hoodies. While there was a hostess; we selected our own table. My good girlfriend and I were meeting up for brunch and were disappointed that there wasn't any alcohol (no liquor license). I would've thought we'd at least receive complimentary mimosas. The process of having to order, and pay (including the tip), at the table was disheartening. In order to have someone else pay; they would have had to make the order on their phone. The menu didn't outline what ingredients were in the entrees. The soda and tea was canned, costing almost $4. The food was delivered, NOT by the waitress. This made me wonder who we were forced to top. The portions were not comparable to the price. The actual taste was great. I ordered the lamb chops, medium rare, and grits. It came hot and perfectly seasoned. I cleaned my entire plate. If the service could match the food quality; this would be a contender as a 5 star establishment. All in all; I would order food from here, to go, but I'll pass on the dining in.

                                                            6. K

                                                              King

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on November 20, 2021

                                                              overall1food1service1ambience1

                                                              Very unprofessional and unorganized, definitely wouldn't recommend

                                                            7. AD

                                                              AletheaD

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 20, 2021

                                                              overall5food5service5ambience5

                                                              It was very nice the foo was very good the music was a bit loud and I didn’t understand the ordering and sat for a few minutes waiting on appetizers you have to order and pay for the total meal at the beginning

                                                            8. OT

                                                              OpenTable Diner

                                                              St. Louis

                                                              2 reviews

                                                              5.0

                                                              2 reviews

                                                              Dined on November 20, 2021

                                                              overall5food5service5ambience5

                                                              Very good food and great experience.

                                                            9. OT

                                                              OpenTable Diner

                                                              Memphis/West TN

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 19, 2021

                                                              overall5food5service4ambience4

                                                              Food was really good! Sides were a bit small but the food was delicious ! I had the crawfish bread as an appetizer (so good)!! I then had the lobster with asparagus and the red potatoes ! The music added a nice touch and I loved the decor! It’s just beautiful seeing a wonderful black owned business! I do plan to come back and have already recommended to a friend!

                                                            10. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 18, 2021

                                                              overall5food5service5ambience5

                                                              Loved the food and music! Definitely going back

                                                            11. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on November 18, 2021

                                                              overall2food1service3ambience1

                                                              Food is wayyyyyy overpriced for the portion sizes and way extremely over salted. We really wanted to like it especially since it was minority owned but it’s a no. Location is extremely difficult to find and they don’t answer the phone to provide assistance.

                                                            12. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on November 14, 2021

                                                              overall1food2service1ambience1

                                                              The food is NOTHING like the food truck. It claims it’s a FINE DINING New Orleans cuisine but I’m from New Orleans and that is a disgrace! There was only ONE server and he stayed in the back. No liquor license so no liquor & the prices are horrible for the amount of food you receive. Also a fight broke out in the kitchen and that was embarrassing to watch. I spent over $100 and was not pleased at all.

                                                            13. S

                                                              Santiago

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 13, 2021

                                                              overall5food5service4ambience4

                                                              The food was amazing. My food took a while to come out but overall everything else was good. I would definitely go again.

                                                            14. BT

                                                              BrittanyT

                                                              Dallas

                                                              1 review

                                                              4.0

                                                              1 review

                                                              Dined on November 13, 2021

                                                              overall4food5service4ambience4

                                                              Food was great no complaints! It was a great southern Louisiana food. This was my first time coming and I can say that they are still adjusting to a restaurant environment. You will have to pay for your food first before you even taste it. They don’t really have waitress you have to catch someone walking by and make sure you make reservations.

                                                            15. AG

                                                              AshleyG

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 13, 2021

                                                              overall5food5service5ambience5

                                                              The staff made my friend’s bday celebration very special. And the food was not only tasty but the portions were worth the price. One recommendation would be to start offering coffee.

                                                            16. SS

                                                              StephanS

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 13, 2021

                                                              overall5food4service4ambience4

                                                              Loved it spent around $100 cane with a lot of food and free alcohol!!

                                                            17. L

                                                              Love2eatout

                                                              Dallas

                                                              26 reviews

                                                              5.0

                                                              26 reviews

                                                              Dined on November 12, 2021

                                                              overall5food5service5ambience5

                                                              The owners were very nice and great customer service It was my birthday and they brought Mimosas to the table and played the HBD song. I thought that was so sweet. I am so driven by good customer service. Everything else can be okay, but customer service off the charts. I am a customer for life. Great place to eat cajun food at.

                                                            18. PR

                                                              PRJMGR

                                                              Dallas

                                                              13 reviews

                                                              3.0

                                                              13 reviews

                                                              Dined on November 11, 2021

                                                              overall3food5service5ambience3

                                                              First of all… the food was good. I ordered the gumbo which was really good along with Mac n cheese and 6grilled shrimp. My Dad ordered the lamb chops and Mac n cheese. The food tasted great. I will be less than likely to return for the following reasons. My Dad and I spent $154 for our meal and there were no alcoholic drinks. This price tag is likely when you visit an establishment with drinks. Also for the high end prices we were so confused about ordering via the QR code. If you wanted only one tab, the person paying had to take the order of the other person and add to one order to submit. We realized we forgot one Arnold Palmer and I had to order and pay again on the phone. I just feel that for the prices I would expect more convenience. Now the staff was wonderful but it just seems as if the owners are more concerned about payment and the inconvenience to me should lower the prices. It is awkward and I would prefer to go elsewhere

                                                            19. OT

                                                              OpenTable Diner

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 10, 2021

                                                              overall5food5service5ambience5

                                                              We enjoyed the food the music and the host! We will definitely be returning!

                                                            20. S

                                                              Sheesh

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on November 7, 2021

                                                              overall1food2service4ambience1

                                                              The menu on open table is not the menu in house. The restaurant’s pricing is based off the food truck style (each individual item is priced including the sauce). The male waiter was superb. They are listed as fine dining but the decor/food/pricing does not match. The music was seriously way too loud for the restaurant’s fine dining experience and sqft of the building. Maybe I’ll try the food truck instead when more of the menu is available. I wish them the best though and hope this helps in the future when I return because I plan to. Just because I didn’t enjoy this doesn’t mean in the future it won’t get better/change.

                                                            21. NB

                                                              NicolB

                                                              Chicago

                                                              3 reviews

                                                              3.0

                                                              3 reviews

                                                              Dined on November 6, 2021

                                                              overall3food3service2ambience5

                                                              Still new establishment so I know they are working out the kinks, definitely will return!

                                                            22. MK

                                                              MissKey

                                                              Las Vegas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 6, 2021

                                                              overall5food5service5ambience3

                                                              I would be lying if I said it wasn’t some of the best food I’ve taste at a restaurant.

                                                            23. YO

                                                              YOJo

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on November 6, 2021

                                                              overall1food1service1ambience2

                                                              Poorly Managed, quality of food was awful as well as staff. The jambalaya was spoiled and after requesting the manager, he was very unprofessional. I explained to him that the jambalaya was spoiled and he assured me that he had just bought it from Walmart today so he know it was fresh. This confirmed to me that it was boxed food not authentic as well as the macaroni. The “lamb” well let’s just say look at the picture. We ordered sprites to drink that was supposed to be free refills. When the drinks came we observed that it was flat & after one drink we asked for a refill and was told they were about of sprite. The men’s restroom was out of service and they have only been opened 8 days. I enjoy supporting black owned businesses but this place will not make it especially not in Plano. I understand that you want to be an upscale restaurant by placing your signs on the door about do’s and Don’ts but you are no we’re need upscale and truth of the matter you will never be. They were definitely not ready to step out of their food truck to open a restaurant. It was the worst $100 I have ever spent in my life.

                                                            24. LL

                                                              LeahL

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on November 3, 2021

                                                              overall2food1service2ambience3

                                                              The restaurant was freezing cold. The music was extremely loud and not customer friendly. The host lack customer service skills. Extremely disappointed in the food because everything was unbearably salty that I had to send it back (fried pickles) And my chicken was fried so hard I couldn't even cut it with a knife let alone chew it. The servings on the sides are too small for the price. Barely enough for a 5 year old. The decor is amazing

                                                            25. OT

                                                              OpenTable Diner

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on November 1, 2021

                                                              overall5food5service5ambience5

                                                              Food was really good!

                                                            26. N

                                                              Nicole

                                                              Dallas

                                                              25 reviews

                                                              vip
                                                              4.0

                                                              25 reviews

                                                              Dined on October 31, 2021

                                                              overall4food4service4ambience4

                                                              This is a newly opened restaurant, but was previously a food truck. The food was excellent, although the serving sizes of some of the side dishes seemed small for the price. The mac & cheese, lamb chops and pasta were all exceptional. This place doesn't serve liquor and they have you order from a website and then the food is brought out to you. Someone does come by to bring your drinks to the table and give refills. The booths were somewhat small for 4 people, you basically won't have a lot of arm room. Overall I would definitely eat here again, but it would probably be a to go order or sitting at the bar area.

                                                            27. P

                                                              Patricia

                                                              Dallas

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on October 31, 2021

                                                              overall1food2service1ambience2

                                                              The space is small and the music was way too loud. Could barely hear ourselves talk. Jambalaya was overcooked and dry, colossal shrimp was actually average sized not colossal at all and lamb was poorly seasoned. Over priced for the quality of the food. They don’t have a liquor license.

                                                            28. BB

                                                              BriannaB

                                                              Dallas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on October 31, 2021

                                                              overall5food5service5ambience5

                                                              My fiancé I and ate at Bells for our anniversary. The GM Jianeka (sorry if I misspelled it) was amazing and so sweet. She brought us some champagne and the restaurant played “Anniversary”. There were a few hiccups with service by Jianeka made sure we were taken care of. We will be back! The food was delicious.

                                                            29. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on October 31, 2021

                                                              overall2food3service1ambience4

                                                              I expected better, I was highly disappointed. I could not believe we had to pay before we received any service or drinks.Most restaurants bring out the drinks and appetizers 1st, I was disappointed one of my guest received their entree before receiving their drink. We had to pay in ADVANCE along with the tip before even tasting the food or experiencing the service. This place is being ran like a fast food restaurants with 5 Star restaurant prices -no good. We waited for over 20 mins for our food, the mimosas were flat as well. JP (server) was the nicest person on the staff. The owners even came out and did not mingle or speak with the patrons, they only spoke to who they knew, pretty rude. Overall: the customer service was poor, the food was sub par and the price was too high. The menu was very limited as well.

                                                            30. TW

                                                              TaraW

                                                              Dallas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on October 31, 2021

                                                              overall5food5service5ambience5

                                                              Everything was amazing from the food to the quick service. Will most definitely be back!

                                                            31. A

                                                              Almndjy

                                                              Omaha

                                                              2 reviews

                                                              5.0

                                                              2 reviews

                                                              Dined on October 31, 2021

                                                              overall5food5service5ambience5

                                                              The manager and both went around making sure everyone was good

                                                            32. M

                                                              Meahill

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on October 31, 2021

                                                              overall1food1service3ambience4

                                                              I don’t recommend for the food I ordered the infamous pasta and instead of pasta sauce I got cooking oil. My dish was literally half gummy noodles and half oil. The music was great I didn’t try their drinks so maybe those are good but I don’t recommend the food and my sister got the lamb chops which were extremely hard like tar. Again, I don’t recommend for the food or maybe it was just a bad night…. Either way I won’t be returning.

                                                            33. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              3 reviews

                                                              5.0

                                                              3 reviews

                                                              Dined on October 31, 2021

                                                              overall5food5service5ambience5

                                                              The service is great! Food came out quick. Very nice atmosphere. Cajun spiced food can be a little too salty but the food was good. We really enjoyed ourselves. It is so nice to see small business owners building an empire!

                                                            34. OT

                                                              OpenTable Diner

                                                              Milwaukee

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on October 30, 2021

                                                              overall3food5service5ambience5

                                                              Food and service was good. Only thing I would change is all my food coming all at once instead of 5 mins I get the shrimp next five minuets I get the Mac and cheese.

                                                            35. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on October 30, 2021

                                                              overall1food1service5ambience5

                                                              Food was extremely salty and the Mac & cheese was drowning in oil . Very disappointed

                                                            36. F

                                                              Funtang

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on October 30, 2021

                                                              overall5food5service4ambience4

                                                              Wonderful area. Will definitely be returning. The food and the environment was wonderful.

                                                            37. P

                                                              Patra

                                                              Dallas

                                                              7 reviews

                                                              vip
                                                              5.0

                                                              7 reviews

                                                              Dined on October 30, 2021

                                                              overall5food5service5ambience5

                                                              The food is absolutely delicious and the staff is very friendly

                                                            38. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              9 reviews

                                                              vip
                                                              5.0

                                                              9 reviews

                                                              Dined on October 30, 2021

                                                              overall5food5service4ambience4

                                                              The food is delicious! A missing puzzle piece in Plano. We tried the shrimp appetizer and fried pickles to start…amazing! Grilled chicken, grilled shrimp with sticky Mac, mashed potatoes and asparagus with billionaire sauce. All outstanding! The only thing that could make the experience better is the greeting. This was our first experience. We were told to choose a table and left to figure it all out on our own. After the small speed bump…we had a great meal and will be back. Please support this small business! The food is amazing!

                                                            39. AS

                                                              AudreyS

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on October 27, 2021

                                                              overall1food1service1ambience1

                                                              Restaurant was closed. So unable to give a true review

                                                            40. DH

                                                              DHunta

                                                              Dallas

                                                              4 reviews

                                                              5.0

                                                              4 reviews

                                                              Dined on October 24, 2021

                                                              overall5food5service5ambience5

                                                              Love the atmosphere, good food, friendly service. I’ll definitely be back

                                                            FAQs

                                                            The Bells Sweet Factory is rated 3.8 stars by 40 OpenTable diners

                                                            Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

                                                            Make a reservation

                                                            2 people

                                                            December 2021
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                                                            7:00 PM


                                                            Booked 12 times today
                                                            Google Map for The Bells Sweet Factory

                                                            2109 W Parker Rd Suite 206 Suite 210 Plano, TX 75023

                                                            • Neighborhood

                                                              Plano

                                                            • Hours of operation

                                                              Mon–Thu 11:00 am–10:00 pm
                                                              Fri–Sun 10:00 am–11:00 pm

                                                            • Cuisines

                                                              Creole / Cajun / Southern

                                                            • Dining style

                                                              Casual Dining

                                                            • Dress code

                                                              Casual Dress

                                                            • Additional

                                                              Bar/Lounge, Late Night, Non-Smoking, Wheelchair Access

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