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The Bells Sweet Factory

3.5
3.5
81 Reviews
$31 to $50
Creole / Cajun / Southern

Newly New Orleans Cajun fine dining restaurant in the heart of Plano TX. Known for authentic Nola cuisine and season. Highly recommend by all and featured in Plano magazine, Dallas news and more. A new New Orleans culture vibe with amazing top rated chefs.

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2 people

January 2022
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7:00 PM


  • Dining style

    Casual Dining

  • Cuisines

    Creole / Cajun / Southern

  • Hours of operation

    Mon–Thu 11:00 am–10:00 pm
    Fri–Sun 10:00 am–11:00 pm

  • Phone number

    (601) 691-4701

  • Dress code

    Casual Dress

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

Menu

Main Menu

  • Fried / Grilled Fish Seafood Potato$20.00

    fried Fish, Seafood Sauce, Chives, and Dinner Roll

    • Fried / Grilled Shrimp Seafood Potato$17.00

      2 Jumbo Shrimp, Seafood Sauce, Chives, and Dinner Roll

      • Fried Crab Cake Seafood Potato$25.00

        crab Cake, Seafood Sauce, Chives, Dinner Roll

        • Fried / Grilled Salmon Seafood Potato$25.00

          fried Salmon, Seafood Sauce, Chives, Dinner Roll

          • Chicken Bites Potato$15.00

            bacon Bits, Cheese, BBQ Sauce, Chives and Dinner Roll

            • 8pc Wings with Fries$15.00

              sweet Heat Nola, Cajun Hot, Lemon Pepper

              • 8pc Bourbon St. Wings with Fries$20.00

                Large Wings Tossed In Our Famous Seafood Sauce with Fries

                • Bells Bayou Box$25.00

                  Fries Topped with Fried Fish, Fried Shrimp & Seafood Sauce with A Dinner Roll

                  • Seafood Lovers Box$35.00

                    fries / pasta Topped with Fried Fish, Fried Shrimp, Fried Salmon Topped with Seafood Sauce with Dinner Roll

                    • Fried / Grilled Fish Pasta$25.00

                      Fried Fish Over Angel Hair Pasta Topped with Our Infamous Seafood Sauce with A Dinner Roll

                      • Bells Chicken Sandwich$17.00

                        Fried Butterfly Chicken Breast On Bun Topped with Our Infamous Seafood Sauce, with Fries

                        Limited Menu

                        • 32oz Nola Gumbo$20.00

                          Shrimp, Crabs, Sausage, Chicken, Turkey Necks, Ham, Rice

                          • 32oz Yaki Meat$15.00

                            Spaghetti, Eggs, Beef, Shrimp, Chives, Broth

                            • Blacken / Glazed Grilled / Fried Lobster Tail Dinner$30.00

                              Comes with Sticky Mac, Asparagus / broccoli and Dinner Roll

                              • Blacken / Glazed Steak Dinner$30.00

                                Comes with Sticky Mac, Asparagus / broccoli and Dinner Roll

                                • Blacken Glazed / Fried Butterfly Chicken Breast Dinner$25.00

                                  Comes with Sticky Mac, Asparagus / broccoli, and Dinner Roll

                                  • Seafood Nacho's$15.00

                                    Doritos, Shrimp & Crawfish Tails, Seafood Sauce

                                    Extras

                                    • Sticky Mac$5.00

                                      1 cup full

                                      • Fish / Shrimp$7.00

                                        • Wings

                                          • ea$2.00
                                        • Crab Cake / Lobster Tail / Salmon$12.00

                                          • Dinner Roll$1.50

                                            • Seafood Sauce$3.00

                                              • Fries$5.00

                                                Desserts

                                                • Praline Brownie$7.00

                                                  • Praline Cake Slice$7.00

                                                    • Poundcake Slice$5.00

                                                      • Praline$5.00

                                                        Drinks

                                                        • Can Soda$1.50

                                                          • Bottle water$1.00

                                                            Last updated: October 16, 2021

                                                            What 81 people are saying

                                                            Overall ratings and reviews

                                                            Reviews can only be made by diners who have eaten at this restaurant

                                                            3.5
                                                            3.5 based on recent ratings
                                                            • 3.7Food
                                                            • 3.6Service
                                                            • 3.5Ambience
                                                            • 3.4Value

                                                            NoiseModerate

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                                                            Filters

                                                            1. TL

                                                              TeshaL

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined 2 days ago

                                                              overall5food5service5ambience5

                                                              Awesome food! Good customer service!! Will be back

                                                            2. AA

                                                              AshleyA

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined 2 days ago

                                                              overall1food1service1ambience1

                                                              Although this place was clean. The food wasn’t up to par. Maybe try again at a later time after improvement.

                                                            3. K

                                                              Kyle

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined 3 days ago

                                                              overall2food1service2ambience2

                                                              I would not recommend. I try to support black businesses however this place has a lot to work on with #1 being the price point of the food.

                                                            4. JB

                                                              JayB

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on January 16, 2022

                                                              overall5food5service5ambience5

                                                              The food was great and the service was great good place to come eat

                                                            5. IK

                                                              IloniaK

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on January 16, 2022

                                                              overall3food2service2ambience1

                                                              Wouldn’t be a place I would visit again. I was excited to go and disappointed.

                                                            6. R

                                                              Russo

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on January 16, 2022

                                                              overall2food2service2ambience2

                                                              Should announce ahead of time you don’t have liquor to sale. And the Mac and cheese was very dry and you were out of lamb chops and also we sat at the table waiting to place our order and then you guys tried to tell us y’all stopped taking orders in the system. Was not a good first time.

                                                            7. OT

                                                              OpenTable Diner

                                                              Birmingham

                                                              4 reviews

                                                              5.0

                                                              4 reviews

                                                              Dined on January 16, 2022

                                                              overall5food5service5ambience5

                                                              Delicious food and kind service

                                                            8. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on January 15, 2022

                                                              overall5food5service5ambience5

                                                              Everything was great

                                                            9. WJ

                                                              WhitneyJ

                                                              Central Texas

                                                              2 reviews

                                                              5.0

                                                              2 reviews

                                                              Dined on January 15, 2022

                                                              overall5food5service4ambience4

                                                              The food was great, hot, and great portion. I enjoyed the fried fish and potatoes with their house made sauce. Also, this restaurant has moved to a very contactless menu and ordering procedure. We made a reservation so there was no wait time. The food didn’t take long to make it either.

                                                            10. OT

                                                              OpenTable Diner

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on January 12, 2022

                                                              overall2food1service1ambience1

                                                              The food and service was not worth the price I paid. Keep in mind you pay before you even get the food. So you have no ideal what you paying for honestly.

                                                            11. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              3 reviews

                                                              2.0

                                                              3 reviews

                                                              Dined on January 9, 2022

                                                              overall2food2service3ambience2

                                                              Hatd to find. Put a sign up. Sunday brunch - no coffee? WTH??!! Food was warm, not hot. Pasta & 6 shrimp $25. Out of lobster max& cheese at 1130am sunday. Fish with small mac n cheese, asparagus. Warm again. Not hot. Crawfish bread should have been piping hot & crunchy 2 waters $81.00 with $15.00 tip. Ambience is ok. Sunday brunch for 2 at $96.00 and it not be excellent leaves much to be desired. I so wanted to love this Black owned establishment. Saddened & a waste of money.

                                                            12. CG

                                                              CourtneyG

                                                              Dallas

                                                              1 review

                                                              vip
                                                              1.0

                                                              1 review

                                                              Dined on January 8, 2022

                                                              overall1food2service1ambience4

                                                              1. Was not aware that there was no alcohol me and my guests, we’re disappointed about that. 2. We didn’t care for having to pay through an app before even getting food and over paying+ included gratuity for no service and warm food. — our bill was $160+ and all we had was wings, spinach dip, 2 pasta dishes, and shrimp & mac/cheese. By the total of our bill you would’ve thought we would’ve at least had some drinks flowing 3. There was a HAIR in my wings 4. None of the staff wore masks 5. Music was great!

                                                            13. TE

                                                              Texas4Ever

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on January 8, 2022

                                                              overall3food2service2ambience2

                                                              There a little pricey 17-$20 for an appetizers thats 😯 when you just starting up you can't come like that. I went on a Friday & there wasn't many people when I seen the prices I could tell why. Food wasn't bad but not worth the cost. They still have time to get it right though 🙏🏿🤞🏿

                                                            14. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on January 3, 2022

                                                              overall3food4service3ambience3

                                                              Good food , limited menu on the day we visited. Would definitely go back

                                                            15. L

                                                              Letesha

                                                              1 review

                                                              4.0

                                                              1 review

                                                              Dined on January 2, 2022

                                                              overall4food4service4ambience4

                                                              The Fried Ribs taste very good, chicken and waffles awesome. Shrimp and grits with sausage not so much! Ambiance was very nice. I didn’t like you had to order your food via app all at one time. I will be back to try some other items on the menu. I know this restaurant will only get better.

                                                            16. TC

                                                              TCra

                                                              Charlotte

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on January 2, 2022

                                                              overall2food3service1ambience1

                                                              It was really hard to enjoy the food in a cramped booth with no heat in the restaurant.

                                                            17. KD

                                                              KendraD

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on January 1, 2022

                                                              overall3food3service2ambience4

                                                              The food was overpriced. Asparagus was good, you have to pay via the app because they don’t take cash. I add three sides as my dinner and that came out to be $36, so do with that information what you will.

                                                            18. OT

                                                              OpenTable Diner

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on December 19, 2021

                                                              overall1food1service1ambience1

                                                              Food was not as expected as advertised. Was unaware that happy hour ended at 2 because that was the intentions was to go to happy hour.

                                                            19. OT

                                                              OpenTable Diner

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 19, 2021

                                                              overall5food5service5ambience4

                                                              We had an awesome time. The music was Great the Food was wonderful we will be back again. There was no wait time. The servers were very attentive and helpful. Again the Salmon was cooked to perfection. Job well done

                                                            20. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              11 reviews

                                                              vip
                                                              4.0

                                                              11 reviews

                                                              Dined on December 19, 2021

                                                              overall4food5service5ambience5

                                                              There were issues w the heater so it was cold while dining in. Other than that, the food was good. Will go again.

                                                            21. SC

                                                              ShassateC

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on December 19, 2021

                                                              overall3food4service4ambience3

                                                              No I would not recommend they are advertising food that’s not on the menu there is no waiters and no alcohol. There are no napkins it’s bathroom paper towels. Food is overpriced not worth it.

                                                            22. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 19, 2021

                                                              overall5food5service5ambience5

                                                              I loved it!! Food was nothing short of amazing. Everything was hot and came out in a timely manner. I'll definitely be going back.

                                                            23. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              2 reviews

                                                              1.0

                                                              2 reviews

                                                              Dined on December 18, 2021

                                                              overall1food1service1ambience1

                                                              The food was priced at steakhouses price point for a diner venue. There was one waiter in the entire restaurant. The food was overpriced. My husband ordered a ribeye for 25.00 and they definitely gave him a cheap skirt steak. They charged 3.00 for soda only to bring you a can of soda. No liquor served but have the nerve to have a dress code. Ps The bathroom is hideous

                                                            24. JV

                                                              JaVontaeB

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on December 18, 2021

                                                              overall1food2service1ambience2

                                                              I made a reservation for 11 the only reservation they gave me and no one arrived until 11:40.

                                                            25. OT

                                                              OpenTable Diner

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 17, 2021

                                                              overall5food5service5ambience5

                                                              My family and I loved this place!!!! Will be back ASAP!

                                                            26. Q

                                                              Quartressa

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 16, 2021

                                                              overall5food5service5ambience5

                                                              Phenomenal food and impeccable services. Definitely making it this a regular place I visit.

                                                            27. RJ

                                                              RettaJ

                                                              Dallas

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on December 12, 2021

                                                              overall1food1service1ambience1

                                                              I didn't know they didn't take cash!! Luckily my friend had enough money on her card to pay for the both of us. I didn't know they don't have servers taking your order. I'm very old school and my phone doesn't scan codes. I ordered shrimp and macaroni my shrimp was greasy and didn't come with any sauce. I can say the mac and cheese was good.

                                                            28. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on December 12, 2021

                                                              overall1food4service3ambience1

                                                              Food is flavorful, small portions … IG pictures is Hype my mom called my lamb chops lollipops and said her ribeye at Waffle House was thicker. You order your own food through your phone and Pay (before you get your food) so… I might as well get my food from the back cause what am I tipping the staff for? It’s BYOB cool or whatever but got damn $3 for a coke and to top it off it was cold af the night we went on 10/11 everyone had on gloves, coats, hats it was freezing, we did not see management once to fix the heat. I understand you have to start somewhere but Got Damn, if this was a white establishment we would have been going off, I took my mom here for birthday and now I have to make it up to her.

                                                            29. MT

                                                              MsTJ

                                                              Houston

                                                              1 review

                                                              3.0

                                                              1 review

                                                              Dined on December 12, 2021

                                                              overall3food4service1ambience1

                                                              Hole in the wall location with an upscale twist. The overall restaurant style was inconsistent and no alcoholic beverages. The food was good (fried ribs and crawfish bread) but some was toooo salty (lamb chops, shrimp and jambalaya). There was only 2 servers for the whole restaurant so it took awhile to receive items but I liked and appreciated the ordering system using the qr code from your phone instead of with a server. They were out of some items (seafood pasta box,salmon, lobster, no gumbo or red beans on the menu) so the menu was limited. When ordering the ribs (I believe they were around $17) we only received 2 full pieces and a cripsy small piece with no meat on it. We asked one of the servers for a full 3rd piece and she became rude about it because she wanted to take the plate we were eating on, carry it to the back to show the cook, then bring that same plate back to our table to eat (instead of just bringing the 3rd piece of rib). Very unsanitary. She also sat plates at the wrong table in front of people, and then came back to get the plate and take it to the right person, unsanitary. Overall the food was cool but I can't say I'll be returning for the price.

                                                            30. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              4.0

                                                              1 review

                                                              Dined on December 11, 2021

                                                              overall4food4service5ambience4

                                                              Food was very good. Would love to see you add additional side to the entree; for example rice, fries, green salad. For the price a simple side would be perfect.

                                                            31. YP

                                                              YPCEXP

                                                              1 review

                                                              1.0

                                                              1 review

                                                              Dined on December 11, 2021

                                                              overall1food1service1ambience1

                                                              Food was salty not seasoned. Food was served on plastic plates with mismatched utensils. The server took water from a table where the party sat for more than 15 minutes and served it to a new party that came in - unsanitary and definitely unsafe especially with COVID-19 and various variants going around. Nor does the server know if the first party drank out of those glasses of water. There is a stated dress code however it was not enforced. Food price point doesn’t match the taste nor the serving size. Definitely disappointed!

                                                            32. NE

                                                              NEECEEJ

                                                              1 review

                                                              2.0

                                                              1 review

                                                              Dined on December 11, 2021

                                                              overall2food2service3ambience4

                                                              It was not what I expected for the prices we paid. The fried corn & fish was delicious. We had the seafood & lamb pasta and both the noodles were overcooked. Also, I did not like paying and adding tip without knowing if my service was actually going to be good.

                                                            33. SL

                                                              ShonLew

                                                              Dallas

                                                              8 reviews

                                                              4.0

                                                              8 reviews

                                                              Dined on December 5, 2021

                                                              overall4food4service4ambience4

                                                              Food was very good and came out faster than expected.

                                                            34. SP

                                                              SheikaP

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 4, 2021

                                                              overall5food5service5ambience5

                                                              Great service fast service, not to crowded , not to loud just right

                                                            35. MK

                                                              MissKey

                                                              Las Vegas

                                                              2 reviews

                                                              1.0

                                                              2 reviews

                                                              Dined on December 4, 2021

                                                              overall1food1service1ambience1

                                                              This was my 2nd time visiting and I will say the 1st time I bragged about this place and the food was fabulous. It was so good I woke up and ate my leftovers for Breakfast the next morning. However this time my food took an hour to come out, it was cold and the taste was completely off. I didn’t send it back because I had already waited an hour for it to come out. This was not $121 well spent and I’m so disappointed.

                                                            36. OT

                                                              OpenTable Diner

                                                              San Antonio

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 4, 2021

                                                              overall5food5service5ambience5

                                                              The food was amazing! We had the fried corn on the cob, the Hennessy glazed shrimp, red beans and rice, and the sticky Mac! We left so full and happy. They also had great music. Just a heads up they do not accept cash so make sure you have cards and also you order at the table with the QR code but they do ask if you need anything. Overall 15/10!

                                                            37. OT

                                                              OpenTable Diner

                                                              Dallas

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 4, 2021

                                                              overall5food5service5ambience5

                                                              My daughter’s 18th Birthday 🤩

                                                            38. N

                                                              Naebaby2xs

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 4, 2021

                                                              overall5food5service5ambience5

                                                              It was great 😊 food was good and everything was tasty omg

                                                            39. DJ

                                                              DaliaJ

                                                              Chicago

                                                              1 review

                                                              5.0

                                                              1 review

                                                              Dined on December 4, 2021

                                                              overall5food5service5ambience5

                                                              Food was soooo good , came out in a timely fashion, I like that you can purchase everything from you phone. Owners came to the tables to check in with customers , very nice people. Music was great , restaurant wasn’t too loud . We’ll definitely be returning .

                                                            40. K

                                                              Kiara

                                                              Dallas

                                                              1 review

                                                              4.0

                                                              1 review

                                                              Dined on November 29, 2021

                                                              overall4food4service4ambience5

                                                              I wish there were more food and drink options but the food was very good. I really liked the waitress-less experience. I hope in the future they add alcoholic beverages and expand the menu. Oh and it was freezing in there. The heat wasn’t on. But I’ll be back and would recommend

                                                            FAQs

                                                            The Bells Sweet Factory is rated 3.5 stars by 81 OpenTable diners.

                                                            Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

                                                            Make a reservation

                                                            2 people

                                                            January 2022
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                                                            7:00 PM


                                                            Google Map for The Bells Sweet Factory

                                                            2109 W Parker Rd Suite 206 Suite 210 Plano, TX 75023

                                                            • Neighborhood

                                                              Plano

                                                            • Hours of operation

                                                              Mon–Thu 11:00 am–10:00 pm
                                                              Fri–Sun 10:00 am–11:00 pm

                                                            • Cuisines

                                                              Creole / Cajun / Southern

                                                            • Dining style

                                                              Casual Dining

                                                            • Dress code

                                                              Casual Dress

                                                            • Parking details

                                                              Public Lot

                                                            • Additional

                                                              Bar/Lounge, Late Night, Non-Smoking, Wheelchair Access

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