We started off by getting water very quickly, then about 5-10 minutes later we ordered 3 glasses of wine. After waiting 35 minutes our wine arrived at the table. Considering we ordered pretty quickly, it seems odd that we didn't have our food over and hour after arriving at the restaurant. After speaking to a manager, who was very polite, our food came quickly. The manager said he would remove one glass of wine from our check to makeup for the delays. After signing the check, which was our fault, we realized the glass of wine hasn't been removed. The waitress seemed very unconcerned with the horrible service. She was very nice, but this is hr worst service I have received from any restaurant in a very long time, much less for a restaurant which is part of the St. Regis.