Happy Valentine's Day
Wednesday, February 14, 2018
Good, but nothing special. Service was outstanding.
One of the best Italian meals I have had. Stephanie was very welcoming and helped us select our meals. Very comfortable place to share a meal with friends.
This is a solid but unspectacular Italian restaurant, good for pasta and friendly service.
Discounts purchased in Costco helps the decision making process.
Large pasta portions good for a second meal at home.
Been coming here for years. Always good fresh food, and good service. Dependable quality. The temperature is kept a little on the cool side so I bring a sweater.
We have enjoyed Basil Leaf for many years but the service the last time was very poor.
The food was very good but not as good as in the past...my entree was really kind of cold like it had not warmed thoroughly.
They sat us near the door and it was drafty.
The tiramisu was fabulous...when we go back,hopefully they will be back to the standards we always were used to enjoying.
Not sure if it was an offnight but everything served was way too salty.Ordered the bisque soup and vigole pasta. Could not eat more than a few bites due to salt. The Caesar salad was not chilled and Wilted. The saving grace -tiramisu.
I picked Basil Leaf because I knew it would be quiet for conversation. Went with out-of-town guests looking for decent food & conversation. It was quiet, service was terrific, but the food was terrible! How can you ruin spaghetti & meatballs?? Sauce was watery, meatballs were hard as golf balls, tortellini was hard & undercooked, etc. I'll never go back - too many GOOD pasta places in Danville! How do they stay in business??
We went to Basil Leaf for Christmas Eve hoping to have a nice meal. Unfortunately they were too busy to tend to their customers effectively. The waiters were not attentive and we hardly saw our waiter after we ordered. My meal was the last to arrive at the table (I was with my family of 4) and when it did arrive it was cold. When this was brought to the attention of the water, he looked at me as if to say "so what?" asked if I would like something else instead. I said that I would like what I ordered but for it to be hot, not cold. He took my plate back and I received my meal after my family had finished their meals. We ordered dessert to try to enjoy some part of the meal together. It was just not meant to be - there was a hair in the middle of the cheesecake we ordered for dessert. It was just an overall bad experience for us. We will not be returning.
Terrible customer service. We made a reservation but got the worst seat - all smokes came to our table. And we were in the middle of every traffic. They should not have a table there at first place. We asked a staff if we can change the table. First she said no even though there was a table available. We asked a guy again and he was kind enough to do so.
And we sat at the table more than 20 min without being served. Every other table there was served. Moreover, a waitress was chatting with customers at a table next us for 3-4 min ignoring our existence (at least that's how I felt). We were finally served after calling their attention. It was terrible experience. I hope the owner of the café could see my review and train the employees for future business. This place used to be one of my favorites up until this point. Well, I don't thinks that's the case any more.
Always love their Sunday Mimosa Brunch! Great value and scrumptious food.
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