The Banks Seafood and Steak

The Banks Seafood and Steak reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Eileen VIP

   Los Angeles29 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Delicious food in classic setting! Tge salmon was perfectly prepared.
   

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2. M

   Meredith VIP

   Greater Boston4 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   Have frequently dined here and the service was exceptionally slow this time. Made me question coming at lunchtime. Food is consistently great!
   

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3. D

   Daniel VIP

   Greater Boston3 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Langston is the man. Great service. Really enjoyed the oysters and the 100 day ribeye was awesome.
   

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4. J

   John

   Atlanta22 reviews

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Felt special yet casual. Bread service was delicious and buttery. Jumbo shrimp cocktails were outstanding but did have to ask for more horseradish. Caesar salad you have to cut yourself which not my favorite. Dover sole was delicious but the sauce was heavier than it should have been. Mashed loathed were drenched in butter which we loved but some might not. Service was slow for the amount of people eating and the large amount of staff. Would recommend.
   

   The Banks Seafood and SteakResponded 7 days ago

   John, Thank you for taking the time to share your experience—we’re so glad to hear you felt the atmosphere struck the right balance between special and casual. It’s wonderful to know you enjoyed the bread service, the jumbo shrimp cocktails, and the Dover Sole, and we’re happy to hear the buttery mashed potatoes were a hit! We also appreciate your honest feedback on the Caesar salad presentation. These kinds of details help us fine-tune the experience. Your note about the pace of service is well taken—we aim to match the level of attentiveness to the overall dining flow, and we’ll be reviewing how we can improve consistency there. Thank you again for the recommendation—we hope to have the chance to welcome you back soon! The Banks Management Team
   

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5. OT

   OpenTable Diner VIP

   Hawaii9 reviews

   4.0

   Dined on May 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Jazz music good but a little louder than usual. Would have been better if now so loud. The previous time we’ve been didn’t seem as loud as it was yesterday… Food overall good. Steak on salad was ordered medium and came out quite rare. They did bring another piece to table which was nice.
   

   The Banks Seafood and SteakResponded 7 days ago

   Thank you for your feedback! We're glad to hear you enjoyed the food overall. We’re sorry the volume of the jazz music impacted your experience this time. We aim to strike the right balance so our guests can enjoy both the atmosphere and conversation comfortably. We'll definitely take your comments into account and review the sound levels during live music events. We also appreciate your note about the steak. While we're happy our team responded promptly, we’ll follow up with the kitchen to ensure doneness is more consistently on point moving forward. Thanks again for sharing your experience—we hope to welcome you back soon for an even better visit!
   

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6. J

   Jim VIP

   Greater Boston17 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and service was absolutely superb. We had Camila taking care of us, and she made excellent recommendations and was a lot of fun. Can you bring back the Post 390 martini with the frozen grapes, please, please, please!
   

   The Banks Seafood and SteakResponded 7 days ago

   Jim, Thanks for the review. We're thrilled to hear you enjoyed the food and service at The Banks Seafood and Steak. Your kind words about our Camila and our Post 390 martini with the frozen grapes mean the world to us. We will definitely keep this in mind for the future. We look forward to welcoming you back soon! The Banks Management Team
   

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7. P

   Peter

   Greater Boston3 reviews

   4.0

   Dined on May 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I have been two times now. I am pescatarian and the menu is great here. The kitchen is first rate. It is expensive but they don't cut corners so it is worth it.
   

   The Banks Seafood and SteakResponded 7 days ago

   Peter, Thank you so much for your kind words and for visiting us again—we truly appreciate your support! We're especially glad to hear that our menu works well for your pescatarian preferences and that the quality of the kitchen has stood out to you. We understand that dining with us is an investment, and it means a lot to hear that you feel the experience and quality are worth it. We’ll be sure to pass your compliments along to the kitchen team! Looking forward to welcoming you back again soon. The Banks Management Team
   

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8. D

   David

   South Dakota8 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sit by the windows with a street view. Very entertaining just watching people trying to parallel park.🤓
   

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   The Banks Seafood and SteakResponded 7 days ago

   David, Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at The Banks Seafood and Steak. It's wonderful to know that you had a memorable time people watching and that you appreciated the view. We're also delighted that you found our food and service to be excellent. We look forward to welcoming you back soon! The Banks Management Team
   

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9. S

   Sherri

   Los Angeles11 reviews

   3.0

   Dined on May 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service to order was ok, after food delivery there was no checkin by the server.The server shows up later after the meal & I ask for the check because I’m not valued when I’m ignored! So $130 later, I leave & I will never return. The $75 menu whole Dover Sole was $85 on my bill and had no trace of browned butter, or almonds and was extremely thick for sole, but tasty. My salad was excellent.
   

   The Banks Seafood and SteakResponded on May 17, 2025

   Sherri, Thank you for taking the time to share your experience at The Banks Seafood and Steak. We're glad to hear that you enjoyed our Dover Sole and salad, but apologize that it did not come out as you expected. We apologize for the oversight regarding your check and value. We always aim to provide exceptional service and it's clear we fell short during your visit. Your feedback is invaluable and we will certainly address this issue. We hope you'll reconsider and give us another chance to impress you. Best regards, The Banks Management Team
   

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10. G

    Glenn

    Los Angeles8 reviews

    1.0

    Dined on May 12, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    We ordered two bowls of clam chowder and a lobster roll. It took almost an hour to come. All of it was lukewarm. It came with truffle fries which were cold. When told our server and asked for fresh hot fries she copped an attitude. She did order the fries but charged us for it. Overall the food and service was bad. It is sad because we chose this restaurant because of the reviews. It was rated number one for the clam chowder but what we were served far from it.
    

    The Banks Seafood and SteakResponded on May 14, 2025

    Glenn, Thanks for the feedback. We're truly sorry to hear about your disappointing experience at The Banks Seafood and Steak. It's disheartening to know that our clam chowder and lobster roll did not meet your expectations. We pride ourselves on our fresh, hot food and it's disappointing to hear that everything was not cooked to perfection. We also apologize for the incident with our server. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to provide you with the dining experience you deserve. The Banks Management Team
    

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