The Banks Seafood and Steak

Reseñas de The Banks Seafood and Steak de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jeremiah

   Gran Boston4 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Really nice spot. Was busy enough to let you know it’s a solid place, but laid out well so you didn’t feel jammed in. If you like seafood, don’t sleep on the Banks!
   

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2. J

   Jennifer VIP

   Chicago/Illinois7 reseñas

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Not a good experience. My husbands 59th birthday and no acknowledgement. Small table, loud, server was nice but non existent for most of the evening. No management checking on customer service. Our bill was $300 for two which is fine for a good experience. Not here!
   

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3. E

   Eileen

   Nueva York9 reseñas

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   I recently dined at Banks Seafood and Steak, and while the food was nothing short of spectacular, the overall experience was marred by some significant issues. Let’s start with the highlight: the food. Every dish we tried was beautifully presented and bursting with flavor. The ingredients were fresh, the combinations inventive, and the execution flawless. Unfortunately, the service didn’t match the caliber of the cuisine. Our server was friendly but clearly overwhelmed. We waited a long time for drinks, and even longer for someone to check in after our food arrived. It wasn’t a matter of disinterest, but rather that the staff seemed stretched too thin to keep up with the pace of the dining room. To make matters more challenging, the noise level was extremely high. The space, while stylish, doesn't seem designed with acoustics in mind. We had to raise our voices—often to a near shout—just to hear each other across the table. It made what should have been a cozy night out feel unnecessarily chaotic. Bottom line: the food is worth the visit, especially if you're a culinary enthusiast, but be prepared for a wait, a loud environment, and potentially slow service. If management can address the staffing and noise issues, this place could be a real gem.
   

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4. E

   Eileen VIP

   Los Ángeles29 reseñas

   5.0

   Comieron en 23 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Delicious food in classic setting! Tge salmon was perfectly prepared.
   

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5. M

   Meredith VIP

   Gran Boston4 reseñas

   4.0

   Comieron en 21 de mayo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 1
   4. Ambiente 4

   Have frequently dined here and the service was exceptionally slow this time. Made me question coming at lunchtime. Food is consistently great!
   

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6. D

   Daniel VIP

   Gran Boston3 reseñas

   4.0

   Comieron en 19 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Langston is the man. Great service. Really enjoyed the oysters and the 100 day ribeye was awesome.
   

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7. J

   John

   Atlanta22 reseñas

   5.0

   Comieron en 18 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Felt special yet casual. Bread service was delicious and buttery. Jumbo shrimp cocktails were outstanding but did have to ask for more horseradish. Caesar salad you have to cut yourself which not my favorite. Dover sole was delicious but the sauce was heavier than it should have been. Mashed loathed were drenched in butter which we loved but some might not. Service was slow for the amount of people eating and the large amount of staff. Would recommend.
   

   The Banks Seafood and SteakSe respondió el 19 de mayo de 2025

   John, Thank you for taking the time to share your experience—we’re so glad to hear you felt the atmosphere struck the right balance between special and casual. It’s wonderful to know you enjoyed the bread service, the jumbo shrimp cocktails, and the Dover Sole, and we’re happy to hear the buttery mashed potatoes were a hit! We also appreciate your honest feedback on the Caesar salad presentation. These kinds of details help us fine-tune the experience. Your note about the pace of service is well taken—we aim to match the level of attentiveness to the overall dining flow, and we’ll be reviewing how we can improve consistency there. Thank you again for the recommendation—we hope to have the chance to welcome you back soon! The Banks Management Team
   

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8. OT

   Comensal de OpenTable VIP

   Hawái9 reseñas

   4.0

   Comieron en 18 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Jazz music good but a little louder than usual. Would have been better if now so loud. The previous time we’ve been didn’t seem as loud as it was yesterday… Food overall good. Steak on salad was ordered medium and came out quite rare. They did bring another piece to table which was nice.
   

   The Banks Seafood and SteakSe respondió el 19 de mayo de 2025

   Thank you for your feedback! We're glad to hear you enjoyed the food overall. We’re sorry the volume of the jazz music impacted your experience this time. We aim to strike the right balance so our guests can enjoy both the atmosphere and conversation comfortably. We'll definitely take your comments into account and review the sound levels during live music events. We also appreciate your note about the steak. While we're happy our team responded promptly, we’ll follow up with the kitchen to ensure doneness is more consistently on point moving forward. Thanks again for sharing your experience—we hope to welcome you back soon for an even better visit!
   

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9. J

   Jim VIP

   Gran Boston17 reseñas

   5.0

   Comieron en 17 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was great and service was absolutely superb. We had Camila taking care of us, and she made excellent recommendations and was a lot of fun. Can you bring back the Post 390 martini with the frozen grapes, please, please, please!
   

   The Banks Seafood and SteakSe respondió el 19 de mayo de 2025

   Jim, Thanks for the review. We're thrilled to hear you enjoyed the food and service at The Banks Seafood and Steak. Your kind words about our Camila and our Post 390 martini with the frozen grapes mean the world to us. We will definitely keep this in mind for the future. We look forward to welcoming you back soon! The Banks Management Team
   

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10. P

    Peter

    Gran Boston3 reseñas

    4.0

    Comieron en 16 de mayo de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    I have been two times now. I am pescatarian and the menu is great here. The kitchen is first rate. It is expensive but they don't cut corners so it is worth it.
    

    The Banks Seafood and SteakSe respondió el 19 de mayo de 2025

    Peter, Thank you so much for your kind words and for visiting us again—we truly appreciate your support! We're especially glad to hear that our menu works well for your pescatarian preferences and that the quality of the kitchen has stood out to you. We understand that dining with us is an investment, and it means a lot to hear that you feel the experience and quality are worth it. We’ll be sure to pass your compliments along to the kitchen team! Looking forward to welcoming you back again soon. The Banks Management Team
    

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