The Banks Seafood and Steak

The Banks Seafood and Steak 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   大波士顿1則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   I have eaten at The Banks many times. The first floor can be very very noisy. This was a lunch meal so perhaps that is why, on the second floor, it was actually quiet. We had a very nice waiter b it the food left much to be desired. The three “dinner rolls” were $6.00 and awful. Too sweet and simply not appropriate as “bread.” We ordered Caesar Salad with shrimp. The blackened shrimp was inedible is was so spicy and I am a spicy liking person. Even the “regular” shrimp were described as too spicy. Someone with a serious allergy tried to order tuna which, when it came, appeared to be swimming in one of allergic items. To the manager’s credit, it agreed that the tuna was not acceptabl3 7 removed it from the bill. I wish this restaurant nothing but success but the food is simply not as good as it was and is very expensive.
   

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2. M

   Matt

   London1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Superb lunch here. We had a selection of starters to share and it was all absolutely delicious. The staff were in knowledgeable and really friendly. Would highly recommend.
   

   The Banks Seafood and Steak已在3天前回覆

   Matt, Thanks for visiting us! We're thrilled to hear that you enjoyed our selection of starters and found all of them delicious. It's wonderful to know that our friendly staff added to your positive experience. Your high recommendation means a lot to us. We look forward to welcoming you back to The Banks Seafood and Steak soon. Best Regards, The Banks Management Team
   

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3. H

   Hassan VIP

   大波士顿15則評論

   1.0

   在2025年5月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 4

   Mediocre food (under salted crab cakes, poor cut of steak full of tendons, etc), terrible value (lobster roll more like a grossly overpriced lobster bite), and totally inattentive service (waitress forgot fries order and tried to pretend she hadn’t and would disappear despite there being few tables occupied). The only nice thing was the ambience. There are FAR superior options in the neighborhood from the standpoint of food, service, and value.
   

   The Banks Seafood and Steak已在3天前回覆

   Hassan, Thank you for the feedback. We're sorry to hear that your experience at The Banks Seafood and Steak didn't go well. We take pride in our food and service, and it's disappointing to hear that we fell short in some areas during your visit. We're also sorry for the inconvenience caused by our service staff's absence. Your comments are valuable to us as we strive to improve. We hope you'll give us another chance to impress you in the future. Best regards, The Banks Management Team
   

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4. B

   Bernadette

   New York City2則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful staff. Excellent food. Just a great time.
   

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5. N

   Neal VIP

   大波士顿32則評論

   3.0

   在2025年4月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   really overpriced for the quality of the food. won't come back.
   

   The Banks Seafood and Steak已於2025年4月28日​回覆

   Neal, Thanks for visiting us. We're sorry to hear that you found our food to be overpriced and didn't have the expected experience. We strive to provide high-quality experiences with value, so your feedback is helpful. We hope you'll consider giving us another chance in the future. Best Regards, The Banks Management Team
   

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6. M

   M VIP

   大波士顿182則評論

   5.0

   在2025年4月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always very good. Menu selection, food quality, service level, and ambiance (particularly upstairs near the windows) are all excellent. Wine list is strong even if premium priced.
   

   The Banks Seafood and Steak已於2025年4月25日​回覆

   M, We're thrilled to hear that you enjoyed your experience at The Banks Seafood and Steak! Your compliments about our menu selection, food quality, service, and ambiance are greatly appreciated. We always strive to provide a strong wine list, and it's great to know that you appreciated it. We noticed your rating on value and we'll certainly take your feedback into consideration. We look forward to welcoming you back soon! The Banks Management Team
   

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7. A

   Allison

   New York City1則評論

   4.0

   在2025年4月22日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The only issue was it was loud at a business dinner it was hard
   

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8. R

   Ruiyi

   Unspecified1則評論

   2.0

   在2025年4月21日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 2

   the service is very poor. I don’t think the waiter like the Asian customer
   

   The Banks Seafood and Steak已於2025年4月25日​回覆

   Ruiyi, I am so sorry to hear that you did not have a good experience with us. I can assure you that our intent is always to have all of our guests enjoy themselves and their experience. I hope that you will give us another chance. The Banks Management Team
   

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9. R

   Rayma

   Raleigh16則評論

   4.0

   在2025年4月20日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   Was seated at our table 20 minutes late. Table service was slow and then when we did get a server, he rushed. Expected more.
   

   The Banks Seafood and Steak已於2025年4月25日​回覆

   Rayma, We appreciate your feedback and we're sorry to hear about your experience. We strive for prompt service at all times and it's disappointing to know we fell short in this instance. We will certainly address this with our team to ensure it doesn't happen again. We never want anyone to feel rushed. We hope to have the opportunity to serve you again and provide a better experience. Best, The Banks Management Team
   

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10. H

    Hollis

    大波士顿31則評論

    4.0

    在2025年4月20日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 4
    4. 氛圍 5

    Went for Easter brunch. Food overall was good especially omelette and bacon. Service started off well then not so great. Our server didn’t come after food delivered and had to get another server to bring coffee then didn’t ask if needed cream/sugar then didn’t bring a spoon. Then given check without asking about dessert which we had planned on but ended up getting elsewhere. Overall good location and food good but not sure I would go back for brunch.
    

    The Banks Seafood and Steak已於2025年4月25日​回覆

    Hollis, Thank you for the feedback, Hollis! We're glad to hear that you enjoyed our food, especially the omelette and bacon. We apologize for the service issues you experienced, it's not typical of our standards. We understand that you were looking forward to dessert, and we're sorry we missed the mark. We'll ensure that our team learns from these incidents to improve our service. We appreciate your patience and understanding, and we hope to have the chance to impress you with our brunch service in the future. Best Regards, The Banks Management Team
    

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