The Banks Seafood and Steak

Reseñas de The Banks Seafood and Steak de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   James

   Gran Boston2 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We had a 45 minute wait upon arrival which would have been longer had we not flagged down a manager. Note: we had a reservation and arrived on time. The front desk folks seemed overwhelmed and told us they were behind, however did not indicate that we’d be waiting close to an hour. To make matters worse, the delivery of food once seated was incredibly slow and the food was terrible. My wife’s steak had quite a bit of fat, my potato’s were rock hard and the food wasn’t hot. It seemed like the food had been sitting out for a while. Great spot location wise, but disappointing for everything else. Given the almost $400 bill for 3 people (2 adults, 1 child), we will NOT be back.
   

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2. b

   brittany

   Gran Boston1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 1

   The hostess was incredibly rude and condescending which caused the start of our experience off on the wrong foot. We booked a reservation a month ago for Mother’s Day and when we got there we were told that it would take “a very long time for our table” with no exact time. Mind you reservation was at 1, and we didn’t get seated until closer to 2pm. Understand that things happens but the hostess did not have a positive attitude and I’ve never gone to any restaurant where I was so turned off by the hostesses tone it made me want to leave as soon as I got there. And when we inquired about our table 35 mins into waiting (because we were given NO time frame) she was snappy and said well I offered you this table that was literally right by the door where everyone walked in and not part of the jazz brunch. I just don’t appreciate the tone if you work in front of house even under stress try to have a positive attitude and be polite.
   

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3. R

   Russell

   Gran Boston3 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   We were there for Mother’s Day brunch and the experience was terrible. When we checked in, the hostess told us that they were running 45 minutes behind reservation times because the diners weren’t leaving. In the end it was because they were overbooked and understaffed. She told us she would call us when table was ready. She never called. We waited downstairs with everyone else which became overcrowded with everyone on top of each other. The first table we were brought to wasn’t cleared. By the time we sat and got food 1:45 elapsed. Waiter forgot one of our drinks. Food was not hot. Waiter refused to give us a regular menu even though we expressed allergy concerns and discussed with restaurant earlier in the week this situation. Allergy information wasn’t passed to waiter who then blamed the hostess. They filled our water glasses once we sat and 1 hour later. Valet situation was bad to the point that we parked elsewhere. They advertised this as a jazz brunch but we were seated by the kitchen and couldn’t hear it. This was a waste of money and time.
   

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4. m

   mark VIP

   Caribe1 reseña

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   A terrible experience reservation butcdidn’t matter water close to hour. Waited for an hour for oysters once ordered. Then it got worse. 4 hours later got lobster rolls that were under heat lamp. One of us didn’t get entree until go up to ask why . Embarrassing for mothers —never again. Sorry doesn’t make up for complete failure —also an electric guitar and bass isn’t jazz brunch. Don’t go.
   

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5. K

   Kensley VIP

   Gran Boston3 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Mothers Day Brunch, so I get it that that it is busy....but we arrived at 12:25 for a 12:30 reservation and are told it would be a thirty minute wait...40 minutes later we inquire as to how much longer and the hostess was NOT helpful at all and was indignant that we expressed concern over the 40 minute delay. What is the point in making a reservation in the first place???? Once we were seated, 45 minutes after the reserved time slot, the food and service was good.
   

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6. C

   Chaurice VIP

   Gran Boston22 reseñas

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   I went today for Mother’s Day prefix jazz brunch. The food was good, but the prefix menu was expensive for some of the items that would’ve been cheaper to order alone on their regular brunch menu . My biggest disappointment was having a reservation at 12 PM and not being seated until 12:51 PM. Wish it was more jazz like atmosphere. Would’ve felt the same with just jazz music playing with the music player.
   

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7. J

   John VIP

   Washington DC2 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 4

   Slow service and over priced. Better options nearby.
   

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8. S

   Sarah

   Gran Boston2 reseñas

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   I’m not sure if it was because of a unique set menu or if it was just busy, but our food came out cold and we had to wait quite a while. We were sat for about an hour before our food came. Our waitress was fantastic and kept checking in and providing drinks etc. But I was bummed that our food was $75 a plate and looked like it had been sitting out for a while. Ambiance was lovely, staff amazing, drinks delish.
   

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9. J

   Joseph

   Gran Boston3 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   First time here, my dinner was completely wrong. Took forever to come out the right way. Had to pack it up cause everyone else at the table was done. The lobster roll is over 50 bucks and not my ideal way to eat it in a plastic container. The restaurant didn’t even comp anything off the 300 dollar bill. Probably will never return.
   

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10. G

    Gavan VIP

    Gran Boston1 reseña

    2.0

    Comieron hace 2 días

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 4

    30 minutes to get a drink. And it continued from there. Service poor.
    

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