The Bank At Bude

The Bank At Bude reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Gail

   Norfolk/Suffolk3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastc evening, outside pod was great, especially with our dog. Food choice very good and everything we ate was good. The team who were serving were fantastic.
   

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2. J

   John

   Cornwall1 review

   4.0

   Dined on April 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at the Bank, Great food such a huge selection and everything cooked amazingly. The staff were great, they did forget our drinks at the start but they were busy and when we asked they were quick to bring them over and even gave them on the house!!! Wow I’m definitely going back to try some more dishes soon. Highly recommend the Bank
   

   The Bank At BudeResponded 6 days ago

   Hi John, Many thanks for your recent visit and taking the time to leave your feedback! We are delighted to hear you had an enjoyable experience with us and our teams will be so pleased to read your kind comments on service and tapas choices. Huge thanks again for being so understanding and patient when your drinks order went a little awry in the beginning, we very much look forward to welcoming you back again soon!
   

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3. C

   Coralie

   Cornwall1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service , great ambiance will Visit again
   

   The Bank At BudeResponded 6 days ago

   Hi Coralie, Many thanks for your recent visit and leaving us your feedback, we love to hear from our guests! We are so happy to hear you had an enjoyable evening with us, thank you for your kind comments. We look forward to welcoming you back again soon.
   

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4. D

   Darren

   London2 reviews

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcomed with friendly smiles by all staff and menu system explained. Choice of food was great and the meal was superb. Also made a good Irish Coffee. Will definitely be booking again.
   

   The Bank At BudeResponded on April 24, 2025

   Hi Darren, Thank you so much for your recent visit and lovely review! The team will be so happy to hear you had such an enjoyable experience with us and read your kind comments on food and service so huge thanks again. We very much look forward to welcoming you back again soon :).
   

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5. H

   Huw

   London3 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an excellent evening at The Bank. Great food and service.
   

   The Bank At BudeResponded on April 24, 2025

   Hi Huw, Thank you so much for your recent visit and lovely feedback, we are delighted to hear you enjoyed your evening with us! The team will be so pleased with your kind words and we hope to welcome you back again soon :).
   

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6. r

   robert

   Cornwall1 review

   1.0

   Dined on April 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We have been coming to the bank for special meals since moving to Bude 3 years ago. The food and service have always been excellent and it has always been a great joy to dine there, unfortunately our experience last not was so poor I really do think we will seriously consider never eating at the Bank again. The special that we ordered had chorizo so overcooked it was like trying to eat bullets and it wasn’t until we’d nearly finished our food that we had a table check. Have to say really disappointed as we had booked this meal as a treat after fasting for the whole of Lent. Service and food have gone down hill and we definitely will not be coming to or recommending the Bank again.
   

   The Bank At BudeResponded on April 22, 2025

   Hello there, Many thanks for your visit and again we can only apologise for the part of the one dish being sent overcooked. We apologised immediately on the evening and offered a fresh or entirely new dish complimentary however, we understand you did not want this. We did ask if there was anything at all we could do to get your evening back on track however, again there was nothing so our team offered dessert as normal and then left you to enjoy your remaining drinks. Later that evening, a message was sent again expressing unhappiness which we asked again, if there was anything at all you had now thought of that you would like/have liked us to do and nothing was said. If you do have something you feel we should have done/be doing we welcome the discussion. Best wishes, Team Bank at Bude
   

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7. K

   Keith

   Kent4 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   Crowded space with dogs lying around in the eating area. Food ok but nothing special and very expensive. Not the place for me.
   

   The Bank At BudeResponded on April 22, 2025

   Hi Keith, Many thanks for your recent visit and taking the time to leave your thoughts, we love to hear from our guests. We are sorry to ready you weren't quite happy with your space in the restaurant or our being dog friendly, we were extremely busy on Good Friday! Just in case you weren't aware previously, we do have private dining spaces that offer your own space as a table with no neighbours, human or otherwise if this would have been more comfortable for you, we would have happily accommodated if aware at the time so again our apologies if you didn't feel you could express this whilst dining with us. We do hope despite the table arrangements you had a lovely evening with us and a wonderful bank holiday weekend. Best wishes!
   

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8. H

   Hannah

   Kent1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely gorgeous dinner! Service by the young lad was brilliant, as were his recommendations! We sat in an outdoor private pod which was very cute and included a window fan and heater if needed. Definitely will return if down here for holiday again. Brilliant. Thanks team!
   

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   The Bank At BudeResponded on April 22, 2025

   Hi Hannah, Thank you so much for your lovely review, we are delighted to hear you enjoyed your recent visit with us! Ben, your server will be so happy to receive your comments on his service so huge thanks again for taking the time to leave us your feedback. We very much look forward to welcoming you back again if you do find yourself in Bude :).
   

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9. L

   Lisa

   Devon2 reviews

   4.0

   Dined on April 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening at The Bank. Service and atmosphere was very good. Lots of choice on the menu. Only criticism was that the calamari was over cooked.
   

   The Bank At BudeResponded on April 10, 2025

   Hi Lisa, Many thanks for your recent visit and taking the time to leave us your feedback! We are so pleased to hear you enjoyed the majority of your experience with us although, very sorry the calamari was overcooked! We'd of been happy to get a fresh portion made for you and do apologise we didn't spot this on the night for you. We hope to welcome you back again soon for another enjoyable evening. Huge thanks again from all of us here :).
   

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10. K

    Keith

    London2 reviews

    4.0

    Dined on April 4, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    excellent food and service. The cocktails are awesome. Going back
    

    The Bank At BudeResponded on April 6, 2025

    Hi Keith, Many thanks for your recent visit and taking the time to leave your review, we are so happy to hear you enjoyed your evening with us! Our staff retain 100% of their card and cash tips and always have under our management. Our tip policy is completely transparent and fair for each member of the team, no monies are deducted from their tip pot by management or the business. We strongly believe our team earn their tips through their excellent service, attention to detail and pride in their profession and their tips reflect the great work they all do. Huge thanks again for your visit, we do hope to welcome you again soon.
    

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