The Alpenhof

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1. OT

   OpenTable Diner

   New Orleans

   1 review

   vip
   1.0

   1 review

   Dined on August 4, 2022

   overall1food1service1ambience1

   We showed up 15 minutes early, after driving 30 minutes to get there. With no explanation, an extremely combative and rude employee said they closed the restaurant an hour early (at 3 pm?). He could not have been more rude or embarrassing, it was a shockingly bad experience and we were left with nowhere to go and a rude employee mocking us. I also noticed they said they sat us according to open table, which never happened. The place is awful

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2. KT

   KerryT

   Grand Rapids

   1 review

   2.0

   1 review

   Dined on July 27, 2022

   overall2food2service3ambience3

   Did not live up to reviews or expectations. Food was okay but nothing special. Service was okay at first but server never checked back for drink refills or to offer dessert. We were the only ones there, so this should not have been an issue. Restaurant itself was nicely decorated inside and out.

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3. s

   sd1eater

   San Diego

   10 reviews

   vip
   2.0

   10 reviews

   Dined on July 23, 2022

   overall2food2service2ambience2

   Even though I had made a reservation on Open Table the restaurant was not open when we got there at prime time on a Friday night! Don't go without calling in advance. We have enjoyed eating here in the past.

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4. T

   amandaT

   San Antonio

   1 review

   1.0

   1 review

   Dined on July 23, 2022

   overall1food1service1ambience1

   Reservation was made thru Open Table and confirmed by establishment. However, the dining room is no longer open for dinner service. Very disappointed and desk clerk says this is a repetitive issue for dining customers.

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5. JN

   JNKC

   London

   2 reviews

   1.0

   2 reviews

   Dined on June 5, 2022

   overall1food1service1ambience1

   Open table messed up. They were not even open for the season yet!!!!

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6. m

   mhernz2

   Raleigh

   9 reviews

   1.0

   9 reviews

   Dined on June 3, 2022

   overall1food1service1ambience1

   The Alpenhof was closed. Even though we had a confirmed reservation the restaurant was actually closed and nobody contacted us to let us know. According to the hotel concierge the restaurant was closed for the season.

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7. 2

   2854

   Tampa

   32 reviews

   vip
   5.0

   32 reviews

   Dined on February 9, 2022

   overall5food5service5ambience5

   Service was excellent, as was the food. Veal was tender, beef vegetable soup was very tasty. Really enjoyed the relaxed atmosphere.

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8. Z

   Zeus

   Chicago

   15 reviews

   vip
   2.0

   15 reviews

   Dined on December 26, 2021

   overall2food1service3ambience3

   Food had no flavor and was not authentic German/Austrian. Had high hopes and it didn’t come close. Very disappointed.

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9. S

   Scott

   Jackson Hole

   12 reviews

   vip
   5.0

   12 reviews

   Dined on November 24, 2021

   overall5food5service5ambience3

   We are locals. Downstairs was closed. While upstairs is less formal that was fine with us. Fondu was great as always(👍🏻👍🏻), plus mustard - pretzels, soup, beer battered fries(👍🏻) and Wiener Schnitzel (👍🏻👍🏻).

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10. GW

    GeorgeW

    New Orleans

    3 reviews

    1.0

    3 reviews

    Dined on November 24, 2021

    overall1food1service2ambience2

    Extremely limited menu two total entrées… we chose to leave after seeing the menu.

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11. RG

    RuthG

    Los Angeles

    10 reviews

    5.0

    10 reviews

    Dined on November 21, 2021

    overall5food5service5ambience5

    This is the shoulder season, so only a few others were there, which was a big plus. That said, food is always delicious!

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12. PP

    PatrickP

    1 review

    5.0

    1 review

    Dined on October 26, 2021

    overall5food5service5ambience5

    Dinner was great and service was superb. Recommend it highly

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13. DS

    DaleS

    Boise

    5 reviews

    vip
    3.0

    5 reviews

    Dined on October 11, 2021

    overall3food3service2ambience2

    To be honest, we dined here during slack and they were very short staffed due to COVID. The waiter tried his best, but the overall experience was just ok. Perhaps they will up their game when ski season starts.

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14. TM

    TomM

    1 review

    5.0

    1 review

    Dined on October 9, 2021

    overall5food5service5ambience5

    The waiter was excellent, the food was presented professionally and the taste was great. we would highly recommend Alpenhof and will return to dine the next time we are in Jackson.

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15. SK

    SpecialK

    New York Area

    29 reviews

    vip
    4.0

    29 reviews

    Dined on October 8, 2021

    overall4food5service5ambience4

    The food and service is excellent. We dined early and enjoyed a quiet fireside meal.

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16. DB

    DanB

    1 review

    5.0

    1 review

    Dined on September 30, 2021

    overall5food5service5ambience5

    Exactly as promised and expected. Good value and we really enjoyed our server

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17. B

    Bamamoss4

    Birmingham

    1 review

    5.0

    1 review

    Dined on September 26, 2021

    overall5food5service5ambience5

    First time there and had the pheasant. Well prepared with an outdoor seating area nd outstanding timely service

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18. f

    filterml

    Denver

    56 reviews

    vip
    5.0

    56 reviews

    Dined on September 26, 2021

    overall5food5service5ambience4

    Great place to celebrate! Amazing location!

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19. P

    Peggy

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on September 25, 2021

    overall4food3service4ambience3

    Jaegerschnitzel was very good. Walleye was not - seemed fishy and bland. Fondue with bison bratwurst excellent. Service from V was wonderful

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20. RL

    RickL

    1 review

    5.0

    1 review

    Dined on September 3, 2021

    overall5food5service5ambience5

    excellent food and the server was great. Price /value was very good

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21. PM

    PatriciaM

    1 review

    5.0

    1 review

    Dined on August 30, 2021

    overall5food5service5ambience4

    The Alpenhof did an outstanding job with the minimum of personnel. Our waiter was outstanding, handling an entire dining room full of guests flawlessly; taking orders, delivering food, taking payment, giving information. He did it all calmly and without drama, and he got it all done. Our food amazed us. We had lovely salads, and the Jaegerschnitzel, which appeared huge on the plates, smothering the rosti and rotkohl, was very thin and tender, with a tasty wine infused mushroom sauce that was divine. The Hot Love dessert (vanilla ice cream with a hot raspberry and Chambord sauce) was delicious, and brought back fond memories. We were so impressed with how in these difficult times, the Alpenhof pulled off a beautiful evening.

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22. L

    Lucky

    Atlanta

    44 reviews

    vip
    2.0

    44 reviews

    Dined on August 29, 2021

    overall2food2service3ambience3

    Food was poor. Disappointing

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23. VM

    VinayM

    San Francisco

    8 reviews

    2.0

    8 reviews

    Dined on August 19, 2021

    overall2food2service1ambience2

    Overpriced food with very unfriendly service.

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24. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    3.0

    4 reviews

    Dined on August 13, 2021

    overall3food3service3ambience1

    I grew up eating here on very special occasions and it was always such a treat. I haven’t been in over 20 years and came for date night with my husband. Unfortunately there’s, absolutely, no more German/Austrian ambiance, tables are still social distanced which makes the place feel very cold and cafeteria-like. No music was playing and, although, our server was nice and professional, he created a feeling of hurried fast food. Maybe upstairs in the Bistro is still nice, but I wouldn’t spend precious time here.

    Report
25. SC

    ScottC

    Boise

    54 reviews

    vip
    1.0

    54 reviews

    Dined on August 5, 2021

    overall1food1service1ambience1

    Don’t come here if you’re thinking of lunch. We showed up for a 12:00 reservation. The restaurant was empty and we were told that they don’t do lunch. Yes, it was lunchtime and there is a lunch menu. Will not be back.

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26. CP

    CookingPartners

    San Diego

    36 reviews

    vip
    4.0

    36 reviews

    Dined on July 23, 2021

    overall4food4service5ambience3

    We were there for a concert with limited time. The waiter realized this and brought our food in a timely manner. He also gave us directions to the venue. We will return for another dinner when we have time to relax and enjoy our meal.

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27. AD

    AshleyD

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 20, 2021

    overall5food5service5ambience5

    Wonderfully delicious meal, attentive service and lovely view!

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28. OT

    OpenTable Diner

    Key West

    6 reviews

    4.0

    6 reviews

    Dined on July 19, 2021

    overall4food4service4ambience4

    Service was "just ok," but in fairness the host said they were understaffed that day, which is commonplace these days, after Covid issues. My husband had the "Zander " which is walleye fish & I had the Jaegerschnitzel. I'd say both were good, but not the greatest, bc my husband says the walleye was over cooked, and the schnitzel was mediocre based on versions I've had elsewhere.

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29. JB

    JimB

    Houston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 16, 2021

    overall5food5service5ambience5

    The food was absolutely delicious! Beautiful setting right at the base of the ski resort in Teton Village.

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30. TB

    TrojanBOB

    Phoenix

    29 reviews

    vip
    5.0

    29 reviews

    Dined on July 10, 2021

    overall5food5service5ambience5

    We had the Buffalo Fondu. It was excellent! The service was also excellent! Ambiance was Swiss Bavarian and perfect! Overall it was a fine evening. And it was our second time at the Alpenhof in three weeks.

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31. WC

    WilliamC

    Chicago

    4 reviews

    vip
    2.0

    4 reviews

    Dined on July 5, 2021

    overall2food2service2ambience2

    inadequate cocktail service short on glassware food just passing quality

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32. RS

    RSM1

    Boise

    10 reviews

    vip
    5.0

    10 reviews

    Dined on July 3, 2021

    overall5food5service5ambience5

    Great service and very good food. The host was very accommodating and fit us in at last minute.

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33. OT

    OpenTable Diner

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on June 27, 2021

    overall5food5service5ambience5

    Arrived in Teton Village that afternoon. Had reservations, but did not know what to expect at The Alpenhof. Eight of us. My wife, our three adult kids, and a friend with each of them. The place is very quaint and open. Tables all occupied, but not crowded or loud. Our waiter ‘V’ was welcoming and fun. We loved the Weiner Schnitzel, fondue, some French wines, and more. Relaxed and had fun. A great first night for out summer adventure.

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34. y

    yosser

    New York Area

    26 reviews

    5.0

    26 reviews

    Dined on June 26, 2021

    overall5food5service5ambience5

    A+, great waiters, food, ambience and service!

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35. AT

    AmyT

    1 review

    5.0

    1 review

    Dined on June 22, 2021

    overall5food5service5ambience5

    Old place, but quaint! Beautiful balcony views!!!

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36. l

    laureen111

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on June 22, 2021

    overall3food3service4ambience4

    Cheese fondu for two is very small (and we are not big eater), had to order a second one. The food is good though.

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37. A

    Andi

    1 review

    3.0

    1 review

    Dined on June 17, 2021

    overall3food3service3ambience3

    Ordered steak med. rare but it was med. well. Staff offered to redo it but I declined since other diner already had their meal. It was very tasty though. Staff offered a free dessert which we split. It was served on one dish, no knife to cut it, no dessert plates offered. I ate my portion off of a napkin. A little disappointing since it was my birthday & we were celebrating it. I will say that the waiter & manager were very friendly & the food was (for the most part) well prepared.

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38. SL

    StephanieL

    Boise

    4 reviews

    5.0

    4 reviews

    Dined on June 17, 2021

    overall5food5service5ambience5

    We came for breakfast, and sat outside on the deck. It was the best dining experience of our whole trip. The food, the view, the ambience of the beautiful flower-boxed deck, and a lovely dog, who just made the experience perfect.

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39. CB

    ChristineB

    Central Coast

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 14, 2021

    overall5food5service5ambience5

    Very good food, gorgeous views. If you’re staying in Teton Village or driving back to town on your way back from the park, it’s a cozy spot for dinner.

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40. B

    Buddy

    Oklahoma City

    1 review

    2.0

    1 review

    Dined on June 14, 2021

    overall2food3service2ambience1

    Host was rude. First question before even being seated was “are you having the fondue?” We had not seen the menu so we couldn’t answer that question. He was very brusque, said we couldn’t have fondue outside because it was windy. It was not. Server was sweet but screwed up order. I ordered onion soup, she brought Caesar salad. It was very ordinary, packaged romaine, boxed croutons, bottled dressing. Wife and I each ordered different brats. Server gave mine to my wife, and my wife’s to me. They were ok, but very ordinary. Strike three, bill was wrong. She charged $14 for Caesar salads, which were listed on menu as $9. We let it go because she didn’t charge us for drinks. I asked for refill on iced tea which took forever. I mean really really slow. First question from her (after host has already grilled us about the fondue) was “are you having fondue?” We laughed and said we were told by host it was too windy. She said “no it’s ok.” So service was poor, we weren’t seated on the patio with the cute red and white check tablecloths (nobody was), just small metal bistro table overlooking tacky neon “ski sale” sign. Inside was tired, dated, kitschy. Honestly an overall sad experience. Our flight has been cancelled and we needed dinner reservations on a night when everything was booked. This place had an opening, and now we know why. I expected more and was sorely disappointed. The server was so sweet and had a charming accent, so this review is hard to write. But in fairness to others potential diners, skip this place. There’s no other way to say it. It’s way past it’s prime, stuck in the ‘60s.

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