The Albion Rooms
Food excellent but the service was slow. I enjoy the atomshere
This was intended to be a birthday celebration but from the moment we entered the restaurant we didn’t feel particularly special. It took forever for someone to notice us. When someone did they didn’t crack a smile or seen particularly interested in welcoming us. The reservation indicated that it was for a birthday but he didn’t check the reservation list and sat us in the bar area. We left without ordering. Love the food there but service was atrocious. Won’t be back for a while
100% love this place. It was hard to find the server sometimes. Took longer than expected to give our order.
This is the place to go for a luxurious and romantic meal. The food and cocktails are phenomenal and the staff are very welcoming and knowledgeable. We will absolutely be back again and again.
Our server was good. The food was great, However the time between ordering and receiving our meals was very long.
The server was really sweet and accomodating with our reservation.
Wonderful clean hotel. Outstanding service and professionalism. Perfectly located downtown Ottawa, close to everything. Very warm and friendly atmosphere. Would definitely return.
Disappointing. We all noticed a bit of an attitude from the server. The food took about 45min to arrive and we had to go get the server to pay our bills. It was not the usual for this place.
Terrific food - we could have stayed all night and day ordering charcuterie and small plates. Thank you for making everything in house. The pickled sides, cured meats and sausages were spot on.
If I can make one suggestion - background music was missing. Nothing too loud - just to fill the space. But wasn't a deal breaker. Oh - and great cocktails!
Very beautiful room, with lovely decor. Service was excellent. The food was good but nothing exceptional. The air conditioning was too high and I was very cold throughout the meal. Still a very nice experience overall.
Loved this restaurant! Food and presentation were amazing! My plates were so beautiful that I took pictures of them before eating. Our waiter was great - - we loved this restaurant and will definitely visit again when we are in Ottawa!
Food was great and service was amazing!
Our meals were delicious unfortunately it was served barely above room temperature. We waited so long for our food that we consumed it rather than wait to have it warmed up. Service was slow. It seemed as if the wait staff were way too busy. Too few employees to service the clients properly.
An unexpected find. We were hoping to be in the dining room but were seated in the pub area, however it was quiet and seemed quite private. Lovely. Our waiter was great. The food memorable. We will return!
This is one of my favorite restaurant in the city and I'm always dining there but this time I decided to try their brunch. I was super pleased with their food and of course the great service I got. This restaurant never dissapoints me.
Hats off to the chef!! Our meals were amazing! The restaurant has a great vibe. We ordered the Duck and Ribs. Both were amazing and the sides were delicious.
Super easy to make a reservation. Food was delicious, although they change certain aspects of the plate so don't expect to get the exact same thing every time. For example, I ordered the duck 2 weeks ago, it came with beets, potatoes, carrots and parsnips. This time it only came with parsnips, still delicious but was a bit let down. Service was okay, the server we had seemed a bit annoyed with us. Overall delicious food and atmosphere was nice.
All 4 of us loved our food. 2 out of 4 did not enjoy our drink. Decor and ambiance was great. Already recommended it to friends.
We loved the atmosphere from our seat on the patio. I had the smoking drink which arrived in a cage - so that was awesome! I enjoyed the taste of the drink, especially the torched foam, although it was rather strong.
I had the duck for dinner, as well as three oysters, and everything was delicious.
The service was sub par as the server was disconnected to what was being told to her, lack of knowledge of food & beverage pairings and mentioned in Open table it was a special occasion but not even recognized.
The calamari was good however the fish and chip was soggy and potatoes flavourless.
We had a excellent dinner and the service was fine.
Only one or two vegetarian option is not enough... but I should have read the menu ahead of time ;).
The waitress was giving so much attitude whenever I would ask for a cup of water
Lovely restaurant with comfy classy feel. Large space but wasn’t too crowded when we went on Fri night. Food was very good, server was pleasant and helpful.
Our server was very pleasant and friendly - she provided great recommendations and checked on our regularly to make sure we were having a great experience. 5 stars for her. I will be coming back for another meal and to enjoy the extensive cocktails/drinks selection. Delicious!
If you are in the mood for appetizers or a full meal then this place is for you! Excellent combination of ingredients and flavours. Love the charcuterie board options.
We had a wonderful anniversary dinner - the service was exceptional! The staff were very warm and inviting. They made great meal recommendations and suggestions. Definitely returning in the future
My group booked dinner at The Albion Rooms for Canada. It was our first time there and we were forewarned that the restaurant would be on a reduced menu. We were welcomed with wonderfully attentive service, great food, and spectacular drinks. We're a little sad that we weren't staying in Ottawa and were coming in from a Cottage because we only had room for one visit to Albion. Anyone reading this review, if you're looking at a few restaurants in the area and The Albion Rooms have made it to your list, just stop. Go here and have a great night.
I was charged the tip on the receipt without even knowing about it. The waitress decided to tip herself without me even knowing about it. I ended up tipping her another 20 bucks on top of the tip she put on the receipt. That is extremely dishonest and immoral, I was not expecting that from a restaurant like Albion Rooms. Very disappointed.
I would stay away.
Hello, Firstly let me say how sorry am I this happened to you. I am extremely disappointed to hear this and it is absolutely not restaurant policy to automatically add gratuity. Please contact me directly so I can resolve this matter. Peter Saunders F&B Director 613 760 4768
We love going to Albion Rooms. As usual, the food is always good and we are never disappointed. The only problem we experienced this time was the noise level. Many groups were present which is fine but one group in particular sitting next to us was so loud that we could barely hear each other. If I could make a recommandation is maybe to designate a floor for groups and another one for smaller sittings.
This is a fun place that serves wonderful appetizers and small plates, in addition to full meals. The historic room adds to the special experience. A great place to meet friends for a drink and a bite, or for a special occasion, or just for TGIF!
While the restaurant did not seem busy, the server was not as attentive as I would expect.
Ce fut une soirée super agréable! Il y a longtemps que nous voulions souper à ce restaurant et nous y retournerons prochainement, c’est sûr! Comme ce fut une des première journée où le beau temps était au rendez-vous nous avons demandé si nous pouvions être à l’exterieur et ça nous a été accordé! Claude-Dee s’est très bien occupé de nous 4. Elle a été très gentille, à répondu à nos questions et a été d’une efficacité remarquable! Merci Albion Rooms! On se reverra sous peu!
Good food, attentive service and great cocktails! A favourite for us and a new convert.
Thank you for your kind words. Looking forward to having you back again soon.
Great vibe, the mains were very good. Cocktails were awesome. Recommend for a nice casual dinner.
Thank you for you positive review, looking forward to having you back again soon.
Hidden gem in Ottawa. I had heard of this place back when it got a bit of a revamp a few years ago but it wasn't on my radar as a "place to go". My husband and I were looking for somewhere downtown that wasn't too fussy and that offered good food at a decent price. This place ticked all those boxes. The atmosphere was vibrant and the decor makes for a lovely ambiance. We had the duck and the short rib and both dishes were generous and tasty. The dessert was nothing to write home about but still hit the spot. Some of their wine glasses were a little pricey so I'd suggest opting for a cocktail instead. We had a fabulous time and can already think of occasions for which this place will be our go to.
Hi Cookie, thank you for your great feedback. Looking forward to having you back again soon.
This was a fantastic meal. The charcuterie platters are very unique. We tried the goat cheese, blue cheese and foie gras and they came with a bunch of different garnishes and dips and were DELICIOUS! The gnudi and veal small plates were really tasty as well. The 72-hour slow roasted short ribs main course was absolutely mouthwatering and the portion size was huge!! The ambiance in this restaurant is lovely - stunning decor and really good music. Will definitely be recommending to friends and family and we will certainly be back again!
Hello Leanne, thank you for your kind words. It's always fantastic to have such positive feedback. We will be looking forward to having you back again soon.
Sublime entrée au fromage de chèvre. Excellente crème brûlée pour dessert. Le plat de résistance était très bon, mais moins surprenant. Le service était très courtois, l’atmosphère propice à parler et à prendre son temps pour siroter notre bouteille de vin.
We were here for a celebration but the night was ruined by poor service. We remained hungry for almost an hour before the server came around to take our order. By then we were so tired of waiting we left after having only one drink. Was excited to try the food but didn’t get the chance. Very very bad and slow service