The 411 Restaurant and Lounge

4.5
51 Reviews
$30 and under
Gastro Pub
OUR MISSION IS TO BETTER THE LIVES AND FUTURES OF OUR PEOPLE. WE USE RIDICULOUSLY DELICIOUS FOOD TO DO IT.
What 51 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.7
ambience
4.5
value
Noise · Moderate
75% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
Q
Quattro61
Omaha
3 reviews
Dined 5 days ago
Overall5food5service5ambience4

We were in for a birthday dinner and the staff was top notch in taking care of us.
Food was outstanding and the value was great.

J
Joanna
Miami
1 review
Dined 5 days ago
Overall5food4service5ambience5

Wonderful ambiance and service. We went for taco Tuesdays, and the food portions were huge!

K
Kgoo
1 review
Dined on May 30, 2021
Overall2food5service1ambience4

Our wait staff was not pleasant to be around. They did not know if we could substitute things on the menu and they brought out food that was missing what was listed on the menu items that we ordered. We were supposed to receive mashed potatoes with our meal but we were all given mixed vegetables instead without any warning. We would have brought this up in the restaurant, but we had already waited 1 hour 45 minutes for our food and did not want to wait any longer for a correction. The food was delicious, but communication and service were not good.

KM
KelsueM
1 review
Dined on May 30, 2021
Overall5food3service5ambience5

Food has always been good, but my Monte Cristo breakfast disappointing. Kind of dry, no raspberry jam or powdered sugar.

OT
OpenTable Diner
Des Moines
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Mothers Day

Q
Quattro61
Omaha
4 reviews
Dined on May 8, 2021
Overall4food5service3ambience4

Very electic vibe at the 411. We were in for a pre-Mothers Day dinner on Saturday evening featuring a number of very special dishes, not normally offered along with a
special French champagne. Service was ok, food was spectacular, but the music was not in line for a night out with your mother and was a bit loud.

All in all a great dining experience!

J
Jeff
Minneapolis
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

The presentation of the food was excellent and it was delicious! The staff was very attentive. I would highly recommend 411 Restaurant and Lounge.

J
Juan
Omaha
5 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Great food and services definitely recommended

OT
OpenTable Diner
Omaha
1 review
Dined on March 23, 2021
Overall5food5service5ambience5

Ribeye was excellent.

OT
vipOpenTable Diner
Chicago
9 reviews
Dined on March 3, 2021
Overall4food5service3ambience5

I didn’t appreciate hearing the waitress complain about only making a four dollar tip on my $12 meal as I was walking out the door.

I have been working in Norfolk since the beginning of February and I’ve been to your restaurant five weeks in a row. I’ll be trying something new next week.

CS
ColleenS
Las Vegas
1 review
Dined on February 27, 2021
Overall3food4service3ambience4

Food itself was good (not sure it was destination food price worthy).
Train your staff better. I ask questions of your micro brews and they had no clue. Ended up with a sour when I told the waitress I was not a fan of them.
Also either get new beers or ensure you have them on tap. Being out of over 1/2 your taps is horrid for a restaurant/bar.
Slow delivery of food. There was not many in there the night we were in but it took to long for us to get our food.
If you want to be a higher end restaurant you have to have better service , food, and bar. Have gone to many in other towns that I would rate way higer.

OT
OpenTable Diner
South Dakota
3 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Just the right amount of crowd, perfect place to sit, just wonderful to be out! And the salmon perfect as always!

SS
SSchneider
1 review
Dined on February 19, 2021
Overall5food5service5ambience5

We loved it! The food was so delicious with unique flavor combinations and very fresh. The staff was friendly. We will go again.

DC
DallasC
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Took my wife there the 13th for Valentine’s Day, the atmosphere was amazing in the food was great!!!

OT
OpenTable Diner
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

The 411 is simply amazing. They have amazing staff, delicious food and incredible cocktails. 🍸 If you’ve never been, it is definitely an incredible experience, elegant ambience and the owners are the best! Shoutout to Maris, our incredible waitress, Jacob, our amazing bartender, shoutout to the AWESOME staff in that kitchen and all the staff who make this restaurant and lounge perfect.

OT
OpenTable Diner
1 review
Dined on February 5, 2021
Overall5food5service5ambience5

Very good food and drink specials and the staff is very amazing!

J
Jenna
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Everything was great! We each got steaks and they were cooked perfect. Service was fantastic and pretty quick!

m
mandyd
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Enjoyed The 411 on New Years Eve with some friends. Service was great and food was fabulous! Love the trendy atmosphere and different flavors in the food. It felt like big city dining right here in downtown Norfolk. Will definitely be back to try more menu items for sure.

CL
ChristinaL
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Love the food! My favorite spot in town, very unique and fun!

OT
OpenTable Diner
New England
2 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Food, service and ambiance were impeccable! First time dining and we were treated like regulars. Loved that the bartenders even came to check on how we liked our cocktails. Grateful for the decision to not implement tv’s in the establishment, very classy and provides for a truly intimate date night. We will absolutely frequent this wonderful restaurant and lounge!

OT
OpenTable Diner
1 review
Dined on October 17, 2020
Overall4food5service5ambience4

Had a very enjoyable evening, service and food were very good. Was a little disappointed with the unavailability of some drinks, but we made it through that.

One thing that really stood out was the dress code. I found it interesting that it is business casual for the customers, and that is great, but the staff were in shorts, t-shirts, worn jeans. Kind of seems contradictory to your policies.

M
Mnfrmr
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

The food was fantastic and the restaurant had a wonderful atmosphere. We had a very enjoyable evening!

BL
BLAKED
1 review
Dined on August 28, 2020
Overall5food5service5ambience4

I really enjoyed the food. The big town atmosphere. The variety of drinks on the menu. I got the Blake's melt and the Salmon and both dishes that we shared were very good! I would recommend them both.

r
viprondo
Kansas City
14 reviews
Dined on August 28, 2020
Overall5food5service5ambience5

The 411 Burger with roasted apple and caramelized onion was outstanding. The Shepherd's Pie correctly used lamb instead of the more common ground beef. The chocolate lava cake was terrific and perfect for two (or maybe even four). The setting, decor and atmosphere would be a right at home for many urban redevelopments.

A
Allison
1 review
Dined on August 7, 2020
Overall5food5service3ambience5

Food was great, nice variety for small-town Norfolk, the service was a little iffy that night- but they were also short on staff so can't be too mad about that. Otherwise, the place has great vibe to it and hope it sticks around

K
Katie
1 review
Dined on August 1, 2020
Overall5food5service5ambience5

Beautiful atmosphere and amazing amaretto sours!! Best bartender around!

CW
ClintW
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

Great place to enjoy life, amazing food and great company! Always exceeds our expectations! We recommend The 411 to everyone we know!!

LS
LucindaS
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

This restaurant is so awesome!!!! I am so glad that we have something so upscale in Norfolk!!!! The food is out of this world!!! The grilled veggies are the best we've ever had!!! I love the brick and the outdoor seating! So quaint! Thank you so much!!!!

PW
vipPatriciaW
Chicago
9 reviews
Dined on June 25, 2020
Overall4food3service4ambience5

We ordered the bacon wrapped pickles, bacon was raw! We ate pickle and left bacon on plates and didn’t eat half of them, no adjustments.
Drinks took a while to
Get, but were good.
There were 6 of us and meals came sporadically, then final meal came about 20 minutes after the rest, I think waitress forgot to order, no adjustments.
I think the sign of a good restaurant is when everyone receives drinks at same time and meals presented at same time.
The ambiance is nice but the restaurant is very noisy, even when not a room full.

NN
NortheastNE
Omaha
6 reviews
Dined on February 15, 2020
Overall3food4service3ambience3

We arrived early for our reservation but were seated immediately. Our table was only a few feet from the front door which was distracting and noisy. Our server was attentive, but not intrusive. The food was good and hot, seasoned appropriately, and presented nicely. All in all, we had a good experience but weren't blown away. It's a nice addition to our community.

PW
vipPatriciaW
Chicago
9 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Friend and I went to 411 for my birthday. Food was great. We both had the Pan Seared Chicken - delicious!!

LY
LYLED
1 review
Dined on February 8, 2020
Overall3food4service1ambience5

Reserved a low top table, got a high-top.

They were sold out of sevesal taps & only domestic bottled beer selection. I ordered a cocktail tall & received a short.

Meatloaf waa delicious! Steak was perfect but topped with that blue cheese crumbs & i/we didn't get that chose. 2 orders of asparagus were "to die for" 1 order had really stiff middles.

This was our 2nd visit with similar experiences both times. We'll come again & hope for better.

TC
TysonC
1 review
Dined on February 1, 2020
Overall4food5service4ambience5

Great atmosphere but my drinks weren't real cold. I would recommend turning the coolers down a little. Will definitely return to try out the walleye, hopefully its available next time.

OT
OpenTable Diner
Omaha
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

We have been here many times and we absolutely love it.

SP
SusanP
Richmond
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

The food was fresh and tasty! Great service as well.

P
Perrin
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Great place, food was awesome. We will be going back again.

SB
SarahB
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Great Service, Friendly Staff, Good Food and a Fun Atmosphere!

JD
JonD
1 review
Dined on January 14, 2020
Overall3food2service1ambience4

Service was poor even though there wasn't many people there. Food was ok, but not outstanding. Price is high for what you get. 2 burgers, 2 fries, 2 beers = $51.47

OT
OpenTable Diner
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Great food and service

NL
vipNicholasL
Omaha
17 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

The food is very tasty. We have not had a bad meal there yet. Please keep in mind that everything is fresh and might not always be available. This may irritate some diners, but for us, it is a minor inconvenience. Fresh fish is flown in and nothing is ever frozen. I like that fact a lot. The Buffalo Meatloaf is my wife's favorite, I highly recommend it!

FAQs

The 411 Restaurant and Lounge is rated 4.5 stars by 51 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.