The 411 Restaurant and Lounge
We were in for a birthday dinner and the staff was top notch in taking care of us.
Food was outstanding and the value was great.
Wonderful ambiance and service. We went for taco Tuesdays, and the food portions were huge!
Our wait staff was not pleasant to be around. They did not know if we could substitute things on the menu and they brought out food that was missing what was listed on the menu items that we ordered. We were supposed to receive mashed potatoes with our meal but we were all given mixed vegetables instead without any warning. We would have brought this up in the restaurant, but we had already waited 1 hour 45 minutes for our food and did not want to wait any longer for a correction. The food was delicious, but communication and service were not good.
Food has always been good, but my Monte Cristo breakfast disappointing. Kind of dry, no raspberry jam or powdered sugar.
Very electic vibe at the 411. We were in for a pre-Mothers Day dinner on Saturday evening featuring a number of very special dishes, not normally offered along with a
special French champagne. Service was ok, food was spectacular, but the music was not in line for a night out with your mother and was a bit loud.
All in all a great dining experience!
The presentation of the food was excellent and it was delicious! The staff was very attentive. I would highly recommend 411 Restaurant and Lounge.
Great food and services definitely recommended
Ribeye was excellent.
I didn’t appreciate hearing the waitress complain about only making a four dollar tip on my $12 meal as I was walking out the door.
I have been working in Norfolk since the beginning of February and I’ve been to your restaurant five weeks in a row. I’ll be trying something new next week.
Food itself was good (not sure it was destination food price worthy).
Train your staff better. I ask questions of your micro brews and they had no clue. Ended up with a sour when I told the waitress I was not a fan of them.
Also either get new beers or ensure you have them on tap. Being out of over 1/2 your taps is horrid for a restaurant/bar.
Slow delivery of food. There was not many in there the night we were in but it took to long for us to get our food.
If you want to be a higher end restaurant you have to have better service , food, and bar. Have gone to many in other towns that I would rate way higer.
Just the right amount of crowd, perfect place to sit, just wonderful to be out! And the salmon perfect as always!
We loved it! The food was so delicious with unique flavor combinations and very fresh. The staff was friendly. We will go again.
Took my wife there the 13th for Valentine’s Day, the atmosphere was amazing in the food was great!!!
The 411 is simply amazing. They have amazing staff, delicious food and incredible cocktails. 🍸 If you’ve never been, it is definitely an incredible experience, elegant ambience and the owners are the best! Shoutout to Maris, our incredible waitress, Jacob, our amazing bartender, shoutout to the AWESOME staff in that kitchen and all the staff who make this restaurant and lounge perfect.
Very good food and drink specials and the staff is very amazing!
Everything was great! We each got steaks and they were cooked perfect. Service was fantastic and pretty quick!
Enjoyed The 411 on New Years Eve with some friends. Service was great and food was fabulous! Love the trendy atmosphere and different flavors in the food. It felt like big city dining right here in downtown Norfolk. Will definitely be back to try more menu items for sure.
Love the food! My favorite spot in town, very unique and fun!
Food, service and ambiance were impeccable! First time dining and we were treated like regulars. Loved that the bartenders even came to check on how we liked our cocktails. Grateful for the decision to not implement tv’s in the establishment, very classy and provides for a truly intimate date night. We will absolutely frequent this wonderful restaurant and lounge!
Had a very enjoyable evening, service and food were very good. Was a little disappointed with the unavailability of some drinks, but we made it through that.
One thing that really stood out was the dress code. I found it interesting that it is business casual for the customers, and that is great, but the staff were in shorts, t-shirts, worn jeans. Kind of seems contradictory to your policies.
The food was fantastic and the restaurant had a wonderful atmosphere. We had a very enjoyable evening!
I really enjoyed the food. The big town atmosphere. The variety of drinks on the menu. I got the Blake's melt and the Salmon and both dishes that we shared were very good! I would recommend them both.
The 411 Burger with roasted apple and caramelized onion was outstanding. The Shepherd's Pie correctly used lamb instead of the more common ground beef. The chocolate lava cake was terrific and perfect for two (or maybe even four). The setting, decor and atmosphere would be a right at home for many urban redevelopments.
Food was great, nice variety for small-town Norfolk, the service was a little iffy that night- but they were also short on staff so can't be too mad about that. Otherwise, the place has great vibe to it and hope it sticks around
Beautiful atmosphere and amazing amaretto sours!! Best bartender around!
Great place to enjoy life, amazing food and great company! Always exceeds our expectations! We recommend The 411 to everyone we know!!
This restaurant is so awesome!!!! I am so glad that we have something so upscale in Norfolk!!!! The food is out of this world!!! The grilled veggies are the best we've ever had!!! I love the brick and the outdoor seating! So quaint! Thank you so much!!!!
We ordered the bacon wrapped pickles, bacon was raw! We ate pickle and left bacon on plates and didn’t eat half of them, no adjustments.
Drinks took a while to
Get, but were good.
There were 6 of us and meals came sporadically, then final meal came about 20 minutes after the rest, I think waitress forgot to order, no adjustments.
I think the sign of a good restaurant is when everyone receives drinks at same time and meals presented at same time.
The ambiance is nice but the restaurant is very noisy, even when not a room full.
We arrived early for our reservation but were seated immediately. Our table was only a few feet from the front door which was distracting and noisy. Our server was attentive, but not intrusive. The food was good and hot, seasoned appropriately, and presented nicely. All in all, we had a good experience but weren't blown away. It's a nice addition to our community.
Friend and I went to 411 for my birthday. Food was great. We both had the Pan Seared Chicken - delicious!!
Reserved a low top table, got a high-top.
They were sold out of sevesal taps & only domestic bottled beer selection. I ordered a cocktail tall & received a short.
Meatloaf waa delicious! Steak was perfect but topped with that blue cheese crumbs & i/we didn't get that chose. 2 orders of asparagus were "to die for" 1 order had really stiff middles.
This was our 2nd visit with similar experiences both times. We'll come again & hope for better.
Great atmosphere but my drinks weren't real cold. I would recommend turning the coolers down a little. Will definitely return to try out the walleye, hopefully its available next time.
We have been here many times and we absolutely love it.
The food was fresh and tasty! Great service as well.
Great place, food was awesome. We will be going back again.
Great Service, Friendly Staff, Good Food and a Fun Atmosphere!
Service was poor even though there wasn't many people there. Food was ok, but not outstanding. Price is high for what you get. 2 burgers, 2 fries, 2 beers = $51.47
Great food and service
The food is very tasty. We have not had a bad meal there yet. Please keep in mind that everything is fresh and might not always be available. This may irritate some diners, but for us, it is a minor inconvenience. Fresh fish is flown in and nothing is ever frozen. I like that fact a lot. The Buffalo Meatloaf is my wife's favorite, I highly recommend it!
The 411 Restaurant and Lounge is rated 4.5 stars by 51 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.