The 411 Restaurant and Lounge

4.2
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27 Reviews
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$30 and under
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Gastro Pub
OUR MISSION IS TO BETTER THE LIVES AND FUTURES OF OUR PEOPLE. WE USE RIDICULOUSLY DELICIOUS FOOD TO DO IT.
What 27 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
3.8
service
4.5
ambience
4.3
value
Noise · Moderate
90% of people would recommend it to a friend
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A
Allison
1 review
Dined 6 days ago
Overall5food5service3ambience5

Food was great, nice variety for small-town Norfolk, the service was a little iffy that night- but they were also short on staff so can't be too mad about that. Otherwise, the place has great vibe to it and hope it sticks around

K
Katie
1 review
Dined on August 1, 2020
Overall5food5service5ambience5

Beautiful atmosphere and amazing amaretto sours!! Best bartender around!

CW
ClintW
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

Great place to enjoy life, amazing food and great company! Always exceeds our expectations! We recommend The 411 to everyone we know!!

LS
LucindaS
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

This restaurant is so awesome!!!! I am so glad that we have something so upscale in Norfolk!!!! The food is out of this world!!! The grilled veggies are the best we've ever had!!! I love the brick and the outdoor seating! So quaint! Thank you so much!!!!

PW
vipPatriciaW
Chicago
7 reviews
Dined on June 25, 2020
Overall4food3service4ambience5

We ordered the bacon wrapped pickles, bacon was raw! We ate pickle and left bacon on plates and didn’t eat half of them, no adjustments.
Drinks took a while to
Get, but were good.
There were 6 of us and meals came sporadically, then final meal came about 20 minutes after the rest, I think waitress forgot to order, no adjustments.
I think the sign of a good restaurant is when everyone receives drinks at same time and meals presented at same time.
The ambiance is nice but the restaurant is very noisy, even when not a room full.

NN
NortheastNE
Omaha
4 reviews
Dined on February 15, 2020
Overall3food4service3ambience3

We arrived early for our reservation but were seated immediately. Our table was only a few feet from the front door which was distracting and noisy. Our server was attentive, but not intrusive. The food was good and hot, seasoned appropriately, and presented nicely. All in all, we had a good experience but weren't blown away. It's a nice addition to our community.

PW
vipPatriciaW
Chicago
8 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Friend and I went to 411 for my birthday. Food was great. We both had the Pan Seared Chicken - delicious!!

LY
LYLED
1 review
Dined on February 8, 2020
Overall3food4service1ambience5

Reserved a low top table, got a high-top.

They were sold out of sevesal taps & only domestic bottled beer selection. I ordered a cocktail tall & received a short.

Meatloaf waa delicious! Steak was perfect but topped with that blue cheese crumbs & i/we didn't get that chose. 2 orders of asparagus were "to die for" 1 order had really stiff middles.

This was our 2nd visit with similar experiences both times. We'll come again & hope for better.

TC
TysonC
1 review
Dined on February 1, 2020
Overall4food5service4ambience5

Great atmosphere but my drinks weren't real cold. I would recommend turning the coolers down a little. Will definitely return to try out the walleye, hopefully its available next time.

OT
OpenTable Diner
Omaha
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

We have been here many times and we absolutely love it.

SP
SusanP
Richmond
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

The food was fresh and tasty! Great service as well.

P
Perrin
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Great place, food was awesome. We will be going back again.

SB
SarahB
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Great Service, Friendly Staff, Good Food and a Fun Atmosphere!

JD
JonD
1 review
Dined on January 14, 2020
Overall3food2service1ambience4

Service was poor even though there wasn't many people there. Food was ok, but not outstanding. Price is high for what you get. 2 burgers, 2 fries, 2 beers = $51.47

OT
OpenTable Diner
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Great food and service

NL
vipNicholasL
Omaha
15 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

The food is very tasty. We have not had a bad meal there yet. Please keep in mind that everything is fresh and might not always be available. This may irritate some diners, but for us, it is a minor inconvenience. Fresh fish is flown in and nothing is ever frozen. I like that fact a lot. The Buffalo Meatloaf is my wife's favorite, I highly recommend it!

JS
JillS
Las Vegas
1 review
Dined on December 28, 2019
Overall3food5service2ambience4

We are excited to have the 411 in town, however there is room for growth. Our waitress was nice but seemed rushed even with 1/2 the tables empty and she spoke so softly we couldn't hear her, she stood behind me and we didn't know she was there a couple times. There were 3 in our party but only two of us were asked if drinks were wanted. When we ordered drinks, they were out of 3 of the 8 offerings on the beer menu. When we were ordering we were informed they were out of all fish, eliminating half the menu. I ran out of of water during my meal, no one noticed and I drank my husbands glass. This is the second time we have eaten there. The food has always been delicious but the service staff needs more training.

OT
OpenTable Diner
Chicago
1 review
Dined on December 27, 2019
Overall4food5service4ambience4

Service was good, food was excellent as were drinks. Disappointed that they were out of quite a few items on the menu and had no specials that night (Friday).

OT
OpenTable Diner
Omaha
1 review
Dined on December 7, 2019
Overall4food4service1ambience3

Arrived for reservation and even though there was 7 open tables they said those were reserved. Sat at the bar for 30 min until someone left. None of those tables that were reserved ever had anyone come. The food was really good. But they need to figure out the service. And need to polish their wine glasses and silverware.

OT
OpenTable Diner
Omaha
1 review
Dined on December 6, 2019
Overall4food5service1ambience4

Food was amazing! Service needs a lot of work, waited 45 mins to get our drinks which were absolutely amazing when we got them. Our server seemed lost barely came back to the table to ask how everything was. Something that can be fixed over time. The food saved the day it was delicious and filling. Dessert hit the spot.

OT
OpenTable Diner
1 review
Dined on December 6, 2019
Overall4food4service4ambience4

We had a great experience at 411!! The app was super easy and quick to book our reservation. The service was great and very accommodating as we reserved for 4 but ended up having 6. The food was great and loved the atmosphere. We will definitely go back and recommend to others.

LL
LindaL
1 review
Dined on November 27, 2019
Overall5food5service4ambience5

We had a great time and I’m sure we will be back. I read the service a little low because our food was brought to the table and no one came back at all during our meal to see if we needed anything until they brought the ticket.

JD
JenniferD
1 review
Dined on November 14, 2019
Overall4food4service5ambience5

The food was very good. The only hiccup that we experienced was that the restaurant was not yet fully stocked with all of their food ingredient and beverage inventories. The wait staff was very good about explaining what they did and did not have available and making accommodations as necessary. The wait staff was also very friendly and efficient. The ambiance is spectacular. The open kitchen was reassuring inasmuch as you can be sure your food is being prepared in a healthy manner since you can watch the preparation if you choose to do so.

AG
AngelaG
1 review
Dined on November 10, 2019
Overall5food5service4ambience5

I already have recommended this restaurant to others. The food is WONDERFUL! Order the chicken entree: to die for good!!

We have already been there twice this week, honestly.

AS
AdinaS
1 review
Dined on November 9, 2019
Overall3food5service3ambience5

In it’s newness, our first experience with 411 was good! The food was amazing, menu selections amazing, it’s a beautiful place. Some kinks I assumed will be worked out. It took an hour and a half to get our food, all 4 entrees came out one at at time, and two had the wrong meat selection. One salmon instead of chicken, the other sirloin instead of ribeye. Due to other tables having similar issues and the amount of time taken to prepare the food we did receive, we enjoyed what we were served without complaint as it was still delicious. Presentation was beautiful as well.

Overall, we cannot wait to return and try some of the other dishes. Thank you!!

Also noted, the electronic handhelds are great, theoretically fewer errors. However, paying the bill is very awkward with the server standing right there waiting for signature.

NL
vipNicholasL
Omaha
15 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Food is downright tasty. As kinks get worked out this place will be a first choice of many in town. I fear space will become an issue as they get busy. Food came out super quick and was well plated!

P
Pigeon
1 review
Dined on November 8, 2019
Overall1food1service1ambience1

I reserve online, I was then notified that my reservation was accepted. That evening I go to the restaurant, I was denied entry do to a private party. What's the point of having reservations and accepting them to shut people down at the door.

FAQs

The 411 Restaurant and Lounge is rated 4.2 stars by 27 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.