TGI FRIDAYS - Waterfront

3.9
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10 Reviews
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$30 and under
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American

Top Tags:

Casual
Fun
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
Dining Style
Casual Dining
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Cuisines
American, Burgers, Contemporary American
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Hours of operation
Lunch: Daily: 11:00am - 2:00pm; Dinner: Monday - Thursday: 2:00pm - 12:00am, Friday & Saturday: 2:00pm - 1:00am, Sunday: 2:00pm - 11:00pm
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Phone number
(412) 462-8443
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Neighborhood
Additional
Bar/Lounge, Beer, Beer Garden, BYO Wine, Cocktails, Full Bar, Gluten-free Menu, Non-Smoking, Wine
What 10 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on all time ratings
3.8
food
3.7
service
3.5
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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P
Washington DC
4 reviews
Dined on January 30, 2019
Overall2food3service2ambience2

I had a party of five. The restaurant was not busy at all. Although our server, Anastasia was friendly and professional, the service was extremely slow. Upon talking with our server, I learned that due to the weather, the management did not expect a big crowd. Apparently folks also called in as a ‘no show.’ (as typically expected during inclement weather. Our server was stretched having to serve nearly all the tables in our area. Nevertheless, we enjoyed our food and conversation.

My tip reflected our servers diligent work in the midst of a challenging situation.

WS
Pittsburgh
2 reviews
Dined on October 18, 2018
Overall2food3service1ambience3

Poor service even during a slow time....Small portions for advertised special.

s
New York Area
10 reviews
Dined on July 20, 2018
Overall2food2service2ambience3

Slow service on a slow night. Raw onion instead of sautéed with cold cheese a hot sandwich???? Hair on kids plates.
Manager never came to table but removed the food with issues. Ambiance was good and the hostess was very polite and personable. All and all 2.5 ⭐️

k
Las Vegas
1 review
Dined on June 9, 2018
Overall1food1service3ambience2

friday's has slipped.
not the chain it was at one time.
weekend night and half filled.
steak has terrible.

M
Washington DC
10 reviews
Dined on May 2, 2018
Overall5food5service5ambience5

Food was excellent and the service excellent

OT
Pittsburgh
1 review
Dined on March 25, 2018
Overall2food2service1ambience2

Service was terrible. I paid 4.99 for the smallest side salad ever. Food took forever to come. Very little meat on the ribs.

OT
Pittsburgh
2 reviews
Dined on January 27, 2018
Overall5food5service5ambience5

We were going to eat before we took my 6 year old daughter to her first experience at the theater to see Wicked. We got stuck in a bit of traffic on the way and were about 10 minutes late for our reservation. When Jim, the manager, found out we had theater tickets and it was my daughter’s first show, he rushed to get our table ready and made sure our food was rushed so we’d have enough time to get downtown to the show. I was so impressed with his customer service!! This will become a regular stop for us when we’re at the waterfront from now on.

k
Pittsburgh
13 reviews
Dined on November 18, 2017
Overall3food2service3ambience3

Our server was very nice. The wait time for ordering and receiving drinks/food was very long. Appetizer was cold.

JW
Pittsburgh
4 reviews
Dined on November 4, 2017
Overall5food5service4ambience4

Always good food at a great price. The new ribs are awesome.

OT
Pittsburgh
3 reviews
Dined on March 25, 2017
Overall1food3service1ambience3

UPDATE: It’s been almost three months and we never received a gift card in the mail to compensate our meal as promised. Never going again.

This was the absolute worst visit to TGI Friday's. That being said, the general manager went out of the way to try to rectify the problems, so I will give it one more shot and see if I have a better experience.

Honestly do feel that this location is understaffed though and it's noticeable. Hopefully this will improve. I loved this location in the past.

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