TGI FRIDAYS - Vernon Hills
This Friday’s has bad service and when we checked with open table they seemed confused
as to how to give us our points. It is obvious that
the staff including the host need better training.
Nothing special , I ordered the ribs as seen on tv! 12.99 but they charge you $20.00 ++ tax that then deduct the difference. What ? saved $3.00 no big deal .
Leftovers , did not taste fresh . Had s funky smell as it was pre made then shipped to the restaurant. Almost prefabricated food. Fries are very good as the burgers I’ve had on previous occasions are always good .
I hadn’t been to this restaurant in years and what a surprise. The service was great and the food was fresh, made to order. I’m definitely coming back.
The service here was horrible. We waited about an hour to get two appetizers and a salad. One of the appetizers was cold when we got it. The waitress had a poor attitude. The bathroom was also filthy. I will never go back here, nor will I recommend it to anyone.
The restaurant was ok the service was slow
They always seemed unstaffed. The food
select was good and it’s a quite place for
Business lunch and family dinner with
God bet for a late night dinner.
Always fun. Great food. Service was off. Our waiter kept disappearing as others including the manager covered tables. Seated near a drafty window so when the food finally came, it turned cold quickly. I’m sure it was just a bad night because usually this is a great location.
Overall good. However, doors opened late, took 10 minutes to bring us waters, took 25 minutes for food
With open table just waited 3 minutes for a table....while other people would have to wait longer.
This restaurant was clueless as to open Table
Nice restaurant with
An excellent menu the management
Needs to inform its staff how to
Handle open Table reservations. Other
Than that they did a good job.
service was good the host was not understanding open Table and how to add points.
They seemed not to know the open table program other than that service was good
And nice menu
Nice menu in a comfortable
Setting. Great for kids and families
4pm dinner...staff seemed unorganized
Have not been to this location many times. Not too impressed.
The management was rude. 1 waitress said something to us and something different to her boss. Also we used our Fridays rewards coupon and it took forever to get our bill. They said something to do with points. I had wanted to buy a Fridays card for $50 right away but the waitress said they could do it at the end. That was a mistake. That helped make more confusion for completing our bill. It seems that the waiting staff and management are not trained properly on how to total up bills with rewards and the buying of gift cards, etc.
Had a reservation yet waited for a table to be put together. Waited WAY to long for a cocktail and was 50 min before we got our food. Chicken wings were cold in the middle but we were so hungry we just ate them. We were there for over 2 hours just for dinner. Poor service. Poor food. Poor place to go and won't ever go back again
We had a good time at your restaurant.
Great service and food in a fun setting.
Disappointed with the Jack Daniel's ribs
But service was amazing!
Does not take reservations. Should not be on Open Table!