TGI FRIDAYS - Universal Studios

3.5
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52 Reviews
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$30 and under
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American

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Casual
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it. .
What 52 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on all time ratings
3.7
food
3.5
service
3.4
ambience
3.6
value
Noise · Moderate
64% of people would recommend it to a friend
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JB
Charleston
25 reviews
Dined on January 17, 2020
Overall4food3service4ambience5

Quick service and waiter was spot on with our special orders

OT
Orlando
1 review
Dined on January 7, 2020
Overall1food3service1ambience4

Server didn’t pay us too much attention, we were waiting for our drinks for a while, I had to ask another person to bringing it because I was really thirsty.

OT
New York Area
3 reviews
Dined on December 31, 2019
Overall4food5service5ambience3

Sino hubiera sido el frío qué hacía dentro del local, todo estaría excelente!!! Gracias

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OT
Wales
1 review
Dined on December 31, 2019
Overall1food1service1ambience1

Would let us in, had no record of booking..... disgraceful

JP
1 review
Dined on August 6, 2019
Overall5food5service5ambience5

Great location for lunch or diner when visiting Universal, especially if you are staying at the Holiday Inn across from Universal Hotel. They let us store our bags in the restaurant after we checked out which was really beneficial since we had to kill some time before catching a ride back to the airport.

OT
Philadelphia
1 review
Dined on July 20, 2019
Overall1food4service1ambience1

Took my reservation 15 min late and server never came after 30 minutes. I asked for service and they said I should sit at the bar for service so
I
Moved.

SD
1 review
Dined on June 23, 2019
Overall2food3service3ambience2

Well there was no table reserved for us and they told me they don't do that anymore....so why is it still on the website?

TD
1 review
Dined on May 26, 2019
Overall1food5service1ambience5

I scheduled a reservation and they set me down after the time of my reservation they were really busy and they took really long to come to my table to serve us and then food took really long horrible service

PB
Phoenix
1 review
Dined on May 26, 2019
Overall3food4service3ambience3

This TGI Does Not honor reservations made through Open Table. I had to sign in again at the restaurant and wait in line. The Hostess was very rude. The waitress was nice but forgetful.

SG
1 review
Dined on May 5, 2019
Overall5food5service5ambience5

Great customer service and environment. (customers as well)

CG
1 review
Dined on April 26, 2019
Overall5food5service4ambience5

This is the best Friday's I've ever been to. The Food was fantastic, the atmosphere was fun, and everything was all around wonderful.

AD
1 review
Dined on April 10, 2019
Overall3food3service3ambience3

It was just okay, could do with a clean when we were there.

RC
Brighton
2 reviews
Dined on April 1, 2019
Overall1food1service1ambience2

Slow, food was rubbish. Wouldn't be surprised if this place closes down in such a popular area. Probably only got business due to hotels

OT
Orlando
2 reviews
Dined on March 19, 2019
Overall1food1service1ambience2

It was one of the worst experience in the life.

JY
Orlando
1 review
Dined on March 17, 2019
Overall1food1service1ambience1

This restaurant does not take online bookings!!! We booked online but when we arrived at the restaurant we were told that there was no table for us and that the wait was 35mins at least. Apparently the management know they don’t have the facilities to take online bookings but have not let any of the websites know. Seems poor form to allow people to book when there is no way the will get a table.

OT
Philadelphia
1 review
Dined on February 16, 2019
Overall2food3service3ambience2

We got there after making reservation on Open Table and they said they do not take reservations... luckily it wasn’t busy so we were able to get a table. Crisis averted but not sure what happened

OT
Cancun
2 reviews
Dined on January 7, 2019
Overall5food5service5ambience5

Todo Muy rico, ambiente muy bueno

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L
1 review
Dined on December 31, 2018
Overall5food4service5ambience4

We've never had a bad experience at this location. Food is good. Drinks are good.

D
1 review
Dined on October 14, 2018
Overall1food1service1ambience3

We waited for over an hour and a half for meal. The restaurant was only half full. Service was poor. Our party was split into two tables because of our size. One table was served and left prior to our other table receiving our appitizers. Two of our meals was under cooked. Some meals had vegetables not cooked without butter or sauce while other meals had cooked vegetables. Two steaks were grisly and tough. Manager did give half off. We still felt ripped off. This was the worse part of our Orlando experience.

d
San Francisco
10 reviews
Dined on October 13, 2018
Overall3food3service2ambience2

The restaurant was swamped with people. I had a reservation but it was clear they weren’t using open table. After waiting some time, we decided we’d probably leave but then they decided to move us up and seat us right away due to the reservation being mentioned again. After that the food and service was fine, just weird that they had open reservations with a 30+ minute wait for a 2-person party. Poor management on the restaurant’s part.

OT
1 review
Dined on July 5, 2018
Overall1food1service4ambience1

Our waitress redeemed herself, but spilled coke all over me. Then it took over an hour to get our food, which then some came out cold. The Mac and cheese was so baked into the bowl that even turning it upside down wouldn’t make it fall out. Way too much money spent!

LD
1 review
Dined on July 5, 2018
Overall1food1service2ambience1

Very poor experience. Only good aspect was the effort of Katrina our server who was trying to cover the mistakes of the kitchen and the poor ‘seating’ by front of house. Hugely disappointed.

OT
Los Angeles
1 review
Dined on June 5, 2018
Overall5food5service5ambience5

Q Was an amazing server she made our dinner so much nicer with her awesome customer service and smile thank you again we will definitely go back just to see her and mind you their was 20 of us and she got everything right and more thank you again Q

GV
1 review
Dined on May 27, 2018
Overall3food3service3ambience3

Was good but having allergies (lactose intolerant) and the menus not specifying where cheese was was not good. Had to send food back because of cheese in mashed potatoes. Was not mentioned on the menu. It would have been nice to eat my meal with my family.

SJ
1 review
Dined on May 25, 2018
Overall5food4service4ambience4

We stayed at the holiday inn so TGI s was very convienent for us. We are here most nights as the quality of food was better than some places at city walk and the price was good too. We also had breakfast and lunch here on a few occasions and it was great. Only 1 issue during our visits was a server named Eric one of our party ordered a steak medium to wrll it came out rare when we told Eric he just said ok and walked away nothing was done to resolve our complaint.

Otherwise all other food was spot on and the other service received here was great I would recommend and we would come again if we was to stay near universal studios.

RG
Orlando
2 reviews
Dined on May 24, 2018
Overall1food1service1ambience1

Called ahead to reserve also reserved through Open Table and was told they had a table, when i got there waited 40mins still couldn't get a table with lots of spaces empty. Hostess seamed careless. Date was 05/24/18 approx 10:45pm.

VG
1 review
Dined on May 18, 2018
Overall5food5service5ambience5

our waiter Richard, very pleasant and persistent. We didn't have to ask for anything he was aware of everything and remembered the drink , just asked if we'd like another as we were finishing our dinner. Very polite and next time I come in ill request him!

K
New York Area
9 reviews
Dined on May 14, 2018
Overall5food5service5ambience5

Great location, food was very good, service was excellent! Would definitely go back.

J
San Francisco
1 review
Dined on May 12, 2018
Overall5food5service5ambience5

Love the OpenTable option to reserve a table. Service was quick. Food was great and hot. Very good experience.

CP
Charleston
19 reviews
Dined on March 31, 2018
Overall4food3service4ambience3

Very busy as it Is next to Universal Studios. Very typical. Definitely easy to get to if you’re staying at a nearby hotels.

M
Chicago
33 reviews
Dined on March 23, 2018
Overall5food5service5ambience5

Flo was awesome ! Food was great and so was the price.

OT
Miami
1 review
Dined on March 19, 2018
Overall1food1service1ambience3

Never received food after waiting an hour to get it. Was sons birthday and left without eating. Very disappointed as were charged for our two drinks and one child food instead of everything being comp after waitress forgot about our food

d
Denver
4 reviews
Dined on March 18, 2018
Overall1food3service1ambience1

Restaurant was very dirty there was food and napkins on the floor. We had the worst service imaginable. We had a server in training which was fine she was nice but her trainer had a terrible attitude. Our appetizers arrived and we had to request silverware multiple times. And finally had to get up to get some. Drinks were very slow to arrive and had to be reminded of often.

OT
San Antonio
2 reviews
Dined on March 16, 2018
Overall1food2service1ambience1

It took too long to order and arrive. The restaurant wasn’t very busy but waiter kept making excuses for late food. Waiter was rude to our team & was not a nice man.

OT
Houston
1 review
Dined on March 16, 2018
Overall1food1service1ambience2

Service was slow and meals were wrong.

RG
Orlando
2 reviews
Dined on February 19, 2018
Overall2food4service2ambience3

Great place, great food but for the second time in less than 1 month food didn't arrived correctly and time manor with appetizer.

DK
1 review
Dined on February 17, 2018
Overall5food5service5ambience3

We dined twice at TGIFs this past weekend and enjoyed our meals and our servers!

OT
Orlando
1 review
Dined on December 30, 2017
Overall1food4service1ambience1

It was terrible. Server was unapologetic for messing up the order. Service was slow.

ST
Birmingham
1 review
Dined on December 20, 2017
Overall4food4service5ambience3

Restaurant was under remodel but you could hardly tell. Our server was awesome (Laquisha). Good food and overall good experience.

K
San Francisco
1 review
Dined on October 15, 2017
Overall1food2service1ambience1

Server made me uncomfortable and commented negatively on my food choices.

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