TGI FRIDAYS - Raleigh
This is the worst Friday’s I’ve seen in all the world! EXTREMELY ghetto acting. No greeting upon walking in, barely acknowledge ur even there without u making them aware of it. No dress code. Very unprofessional even the manager! 1/2 of the tables were available and they refused to let me sit down saying the waitresses were busy now, but there were 3 people working at the door! Never never go to the Friday’s on wake forest road, Raleigh! Total nightmare!
We visited this restaurant for my birthday. Happy times right? Not so much. There was a lack in service. After waiting for more than 10 minutes to be greeted by our waiter, we asked another waitress for assistance. She stated she would let him know. Another waitress finally came and stated she would be taking our drink orders only. We ordered appetizers; however, the entree came within 3 - 5 minutes of the appetizer. There were dirty table around and people in the waiting area getting frustrated. I took a picture out of disbelief. The waitresses were unwilling to assist when asked for assistance. One waitress came in, clocked in and stood at the hostess stand crying for about 10 minutes. Mind you, our table was 2 tables in front of the stand. It made our meal awkward. Needless to say the overall service and lack of effort was a deal breaker for us. Our server was nice, however overwhelmed. We visited this establishment a few months ago and received similar service but was hoping it was a fluke and decided to give it another try. Needless to say, our prior experience was on point. Next time, we will take the drive to dine at another location in another town. This establishment needs to be monitored closely by upper management; not the ones on duty during our visit.
Great experience! Manager very helpful and provided the excellent customer service experience.food is always good! Rewards program is awesome. Go TGI Friday’s!
We went to TGI Friday's because they were open on Christmas.
Good lunch with friends. Food was good service was slow.
Boneless wings were very good and got them for a great deal unlimited for $10 dollars waitress was nice but seemed tired and took a long time to come to our table each time she came my ribs Tasted extremely burnt I was highly disappointed I wasted my money on them I should've just kept to the unlimited appetizers
We made a reservation for a large party on line but when we got there, we were told they did not get it because they don't use any online service for reservations. The manager proceeded to tell us they didn't have a large table and would have to wait up to a half hour. Since there were small children with us, we had limited time before they would expire. Once we eventually got seated, at two separate tables, the wait staff was very slow to respond, provide menu's and take orders. When we made common requests such as getting waters, condiments and napkins they responses were very forgotten or very slow.
We will likely not be returning there any time soon.