TGI FRIDAYS - Potomac Mills

3.6
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15 Reviews
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$30 and under
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American

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Casual
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
What 15 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on all time ratings
3.8
food
3.6
service
3.4
ambience
3.7
value
Noise · Moderate
57% of people would recommend it to a friend
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OT
Washington DC
2 reviews
Dined on August 28, 2019
Overall1food1service2ambience1

The drinks weren’t good at all we sent them back like five times then finally just cancelled the drinks the food was cold it was only two waiters we had a older man that couldn’t really handle our table. The manager was delivering food they were short staffed the restaurant was empty.

R
Washington DC
51 reviews
Dined on July 27, 2019
Overall3food4service2ambience4

Slow service, inexperienced staff. Food was fine.

l
Washington DC
8 reviews
Dined on April 17, 2019
Overall5food5service5ambience4

Julius is the BEST waiter there! We always enjoy the experience when we're at his table. He's attentive and genuinely friendly. The food was delicious 😋. The Shrimp Pad Tai is the best the area has to offer and the combo fried rice was cooked just right. Kudos to the chef!

AT
New York Area
35 reviews
Dined on January 18, 2019
Overall4food4service4ambience4

Nice menu good food

MG
Birmingham
15 reviews
Dined on August 11, 2018
Overall4food4service5ambience4

My family went to celebrate the commissioning of my son as a second lieutenant in the Marines. Our meal was delicious and the service was even better. Really enjoyed our time there.

OT
Washington DC
12 reviews
Dined on January 19, 2018
Overall1food1service1ambience2

Normally, the service at TGIF is substandard. But this by far.... was the WORST dining experience ever! I made my reservations through Open Table. We arrived on time. And I advised the employee at the front door that we had a reservation. There was NO line. And he advised that we had to wait. After standing there for 10 minutes, I asked him why were we still waiting? And he stated that we had to wait, until the person seating us cleared tables. Another employee approached us five minutes later. And asked why were we still waiting? And the initial employee stated, that we still had to wait for the guy to finish clearing tables. After waiting for 20 minutes. We were finally seated. However, our server did not approach our table for another 15 minutes. After finally placing our order, my wife's fish was burned! And my "BIG" ribs were anything but big! Our server returned 10 minutes later. And asked was everything okay? We advised her that the fish was overcooked. And we wanted to speak with a manager. The manager arrived. And stated that she observed the fish when it left the kitchen. But she was told, that my wife requested for the fish to be overcooked. Really?! We will NEVER return to that location EVER again!! The customer service (or lack of) is HORRIBLE! And the food is mediocre at best!!

OT
Washington DC
1 review
Dined on September 23, 2017
Overall2food3service1ambience2

Terrible service via waitress

OT
Washington DC
1 review
Dined on September 8, 2017
Overall4food3service5ambience4

Good enough
Nothing special
The service is faster at this one then Richmond hwy Alexandria VA

KW
Washington DC
1 review
Dined on September 2, 2017
Overall3food3service2ambience2

Decided to take family out to dinner and enjoy the evening. We made a reservation online (opentable) about 30-45 minutes in advance. Upon arrival we checked in while we waited for the rest of our party. Once they arrived we still had to wait about 10 minutes for the tables to be rearranged to accomidate our party of 6 (there was plently of room, the hostess/host just stood around till we needed to sit. A family member could not stand long so this was hard for her as we assumed we would be able to sit being the resturant was empty and we had checked in while waiting for them and even made a reservation.)

We were finally sat by the windows where 2 tables had been pushed together. Thos left no space for those sottong between the table and window and the other side left no walkway or room to move. Extremely cramped and uncomfortable. It was also so loud that we were unable to hold a conversation.

After being seated it was a while before we were able to order our drinks and even longer to recieve them. I thought the drinks took forever but our food took so long we lost interest. The waiter was extremely friendly but not well organized and seemed overwhelmed. We fonished eating and after 20 minuted had to flag him down to get our check so we could pay and leave.

While eating, another couple was waiting to be seated. A host called them over to be seated and then a hostess yelled at him saying "No! No! I TOLD YOU NO! Thos was extremely rude and if I was in that group I would have walked out.

Overall, the service was poor, food was just ok and family time would have been nicer elsewere.

Being that we were only in town a few days and had limited time to spend with family we were visiting, I can not say that we will choose TGI Fridays next time we decide to eat out. Customer service is most important followed by food and nothing was acceptable to us.

AG
Orlando
1 review
Dined on June 17, 2017
Overall2food3service1ambience2

Horrible service. Over priced cocktails. If your desperate for a place to go that's not too busy, this is your place. Go with low expectations.

OT
Washington DC
7 reviews
Dined on April 1, 2017
Overall2food4service1ambience3

Service was poor. The waiter was not trained and did not know what he was doing. When several adjoining parties complained to the manager, nothing changed. We had to ask for utensils and napkins, soda refills took 10 minutes to complete, and there was no follow-up from the waiter after the food was served, until he dropped the check on the table. The kitchen was very slow.

OT
Washington DC
1 review
Dined on March 31, 2017
Overall3food3service2ambience3

Waitress was very slow had my kids waiting 20 mins for a refill. Never gave us the straws or utensils to eat with until after another waiters asked if we had any 5 mins after our food was served

A
Washington DC
11 reviews
Dined on March 4, 2017
Overall1food3service1ambience2

TGI Friday's does not honor Open Table reservations. We showed up on time and were told that we needed to wait for over an hour for a table. If that's the case, what's the point of a reservation?

JS
Washington DC
7 reviews
Dined on February 14, 2017
Overall3food3service4ambience3

Made a reservation at 6:30 on Valentines day. Went there early at 6:00 and was told they could not find my reservation. Good thing is that there were lots of empty tables.

n
New York Area
6 reviews
Dined on December 25, 2016
Overall4food5service3ambience3

Friendly staff, good food, lively atmosphere, variety of choices

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