TGI FRIDAYS - Methuen

3.6
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26 Reviews
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$30 and under
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American

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Casual
Fun
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
What 26 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on all time ratings
3.6
food
3.6
service
3.6
ambience
3.6
value
Noise · Moderate
72% of people would recommend it to a friend
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s
New England
4 reviews
Dined on August 20, 2019
Overall 2food 2service 2ambience 2

Waiting for the food for over 45 minutes. Food tasted horrible!! I will not go back.

MN
1 review
Dined on May 23, 2019
Overall 2food 2service 2ambience 3

I've been to the Methuen TGI Fridays several times and have never been disappointed like I was on the 23rd of May. I took a group of friends there and the service was not very good and the food was disappointing. Not sure what was going on that night but I can tell you that my friends do not wish to go back there. Which is a shame because it could have been an every Thurs night thing.

TK
1 review
Dined on March 10, 2019
Overall 1food 1service 1ambience 1

We have literally never walked out of a restaurant before. However, after 32 minutes without even water, we did just that. In addition, when we arrived, they said they didn't actually take OpenTable reservations and then looked at us like we were crazy when we asked to be seated. There wasn't anyone else actually waiting for a table and the restaurant was practically empty. Finally, after some awkward exchanges they sat us and we proceeded to wait 10 minutes for a waitress, another 10 for her to come back to ask if we wanted to place our order, and after we said we really just wanted our drinks and water first, we waited another 12 before deciding to walk out. Noone noticed! Crazy awful experience.

s
1 review
Dined on March 9, 2019
Overall 3food 2service 1ambience 2

I don’t want to completely blame the restaurant for the service, but there wasn’t many people there to begin with for it to take so long. I had reserved a time with 10 people and it took at least 45 minutes to get our table. Also, everyone received their food at different times so we couldn’t enjoy it as a whole together. The waitress was not present as much as I expected her to be due to serving other customers. Maybe they were short on staff, I’m not so sure. But overall, the experience was not as good as it could’ve been.

OT
New England
1 review
Dined on February 28, 2019
Overall 5food 5service 5ambience 5

Great place to get appetizers and drinks. They switched up the menu since last year so definitely worth going and trying some of their new dishes. I got a fun salad and my boyfriend got a chicken dish, both were excellent.

CK
1 review
Dined on February 23, 2019
Overall 3food 4service 4ambience 3

The kitchen was backed up so I had to take my dinner to go.

FN
1 review
Dined on February 16, 2019
Overall 1food 1service 1ambience 1

I made a reservation for 7:00 I arrived at 7:20 and I explained that I got lost, the host asked me to wait 5 min and 5 mins turned into 40 min my table was available at 8PM. I ordered my food and there was hair inside my chicken quesadilla🤢

OT
New England
1 review
Dined on August 23, 2018
Overall 3food 3service 5ambience 5

Burger was well done, asked for medium

DM
1 review
Dined on August 18, 2018
Overall 4food 4service 4ambience 4

I go there frequently and the food is always great and the service excellent.

SM
1 review
Dined on August 14, 2018
Overall 1food 1service 1ambience 1

I went for my sister’s bday and Left after getting the drinks. Talked to two different staff members for them to sing Happy birthday as a surprise and one of them ignored me and the other one told me to tell the waitress, which wouldn’t be a surprise then. Also, waited way too long for the drinks and for the waitress to get to the table. Ended up going to another restaurant, wouldn’t recommend it. Didn’t like the service at all.

OT
1 review
Dined on May 25, 2018
Overall 5food 5service 5ambience 5

I think it might have been Miguel that served us a couple weekends ago but i had him twice and he was amazing! he broke out some jokes and made sure that our food was okay and that we had everything we needed! it was great

F
New England
16 reviews
Dined on May 21, 2018
Overall 1food 2service 2ambience 2

This location is inconsistent. Not a large crowd. Probably more waitstaff than guests in the dining room. Waitstaff was chatting and texting and probably the reason my food wasn't too hot when it arrived.

OT
New York Area
2 reviews
Dined on May 14, 2018
Overall 2food 2service 1ambience 3

we walked in and even though we made a reservation, knew it’d be fairly empty... however, the waitress was more focused on carrying on conversation with her regulars when we first arrived. every time she asked if we wanted something/we placed an order she ran off, so i never even ordered a beverage considering the aforementioned—i let that ship sail. our spinach dip was a layer of sautéed spinach with cheese on top... not what it’s supposed to be. we waited a considerable amount of time for the dip, on top of it all. when our entrees came out, the dishes looked slopped together, and we waited another 10 minutes or so for my mother’s side of crispy shrimp.

we’ve gotten way better service when the restaurant is full.

OT
New England
1 review
Dined on March 27, 2018
Overall 2food 4service 2ambience 2

Nothing to write home about. Person didn’t even look to see if I had used the open table app.

E
New England
3 reviews
Dined on February 16, 2018
Overall 2food 3service 1ambience 1

We waited 5 minutes for a hostess to even look at us at the counter, then we were swept to a table-without a word from the hostess into the empty bar right outside the bathroom. I could understand this table if the bar area was busy but at the time it wasn’t. Despite asking to move we were told it wasn’t possible. We saw our waitress 3 times- to order drinks, food and then be handed the bill. Rude service from door to door.

DD
New England
1 review
Dined on January 19, 2018
Overall 1food 1service 1ambience 1

They did not use OpenTable... even tho i set up a time to be there and was 10 minutes early...

They found my "checkin" on their iPad.. but then they just put my name on the bottom of the same list they were using for everyone.

Don't have an OpenTable option.. if are NOT using the application!!!

I ended up leaving disappointed and hungry after waiting for 45 minutes past my scheduled time!

OT
New England
1 review
Dined on December 30, 2017
Overall 2food 2service 2ambience 3

Hostess had no idea what we were talking about when we said we had a reservation on open table. Still had about a 15 minute wait to be seated, they just marked us down as “called ahead”. No, we weren’t late, we were a few minutes early for the “reservation”.

OT
San Francisco
1 review
Dined on December 27, 2017
Overall 1food 1service 1ambience 1

Due to making reservations on Open Table we were able to get into the restaurant quickly. That was the only good thing about the visit. Drinks took forever to arrive and the food even longer. However looking around the restaurant we were not the only people waiting. We waited over an hour for our food and once my burger arrived it was underdone and the cheese and cheese sauce were cold. I sent it back and waited another 20 mins for a new one which never arrived so I asked for the check. While waiting, my mother was also waiting for soup.

Additionally the bathrooms were absolutely disgusting! I will never go to this restaurant again nor will I suggest it to anybody else - ever.

JC
New England
10 reviews
Dined on November 15, 2017
Overall 5food 5service 5ambience 5

Had a brand new waiter , he and the trainer are fantastic

OT
Hawaii
2 reviews
Dined on November 10, 2017
Overall 2food 2service 1ambience 3

The staff was really tough tonight. Our waitress had NO personality (a huge understatement). She did not get part of the order right, but that was b/c she was dismissive and was not listening. I said to my wife when she took the order that she was going to get it wrong. Finally, one of the staff member ran/walked past my chair, kicked it by accident, and didn't even stop to say a simple sorry, or excuse me. Basic common courtesy my 9 year old already knows. Basically the staff was not up to par, which I suspect means them management is a problem. Always the way. Usually Friday's is a winner. Not on this visit.

OT
New England
1 review
Dined on October 7, 2017
Overall 4food 3service 4ambience 2

My only issue was that when I got there to give my name for my table they had no record of my reservation. I offered to show them my confirmation but I was basically told to step aside, waited ten min with out being acknowledged by staff and finally someone was like oh ok we can fit you in now

OT
New England
1 review
Dined on September 2, 2017
Overall 5food 5service 5ambience 5

Got sat right away, food was good, not too crowded, waitress was friendly.

OT
New England
1 review
Dined on July 28, 2017
Overall 4food 3service 5ambience 4

It was ok. We usually go out for dinner to tgi fridays because we love the food there, but this time it wasnt that good for some reason are appetizers were kind of cold and the dessert that i usually take wasn't what i was waiting for. Service was good can't complain.

OT
New York Area
2 reviews
Dined on March 23, 2017
Overall 3food 2service 3ambience 3

the bacon burger had one strip of bacon and dollar coin sized spread -- stingy?

A
New England
5 reviews
Dined on February 24, 2017
Overall 2food 3service 2ambience 2

Was seated right away but the food took a VERY long time to come out. The place is always busy so they should be used to high volume.

LW
New England
5 reviews
Dined on February 18, 2017
Overall 2food 3service 1ambience 3

PROS: We liked our quiet booth, 4 adults for dinner. My friends enjoyed their meals and apps.

CONS: My fish dish (grilled Mahi Mahi) came out way after my friends, nearly 45 minutes late. The manager comped me on the dish, but it was still irritating. Plus, the sweet potato fries had a plastic aftertaste, and the Mahi Mahi was a very small portion, maybe 4 oz.

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