TGI FRIDAYS - Lancaster
Not sure why this TGIF (Lancaster, PA, Park City Mall) is on open table, they do not honor the waitlist or reservations from open table
Bad cold atmosphere
Good service no frills
Very dirty The floors were full of crap. The food was good.
Wish they still had the Bruschetta Chicken.
Our waiter was wonderful. He had a great memory. The food though was not great. It was my first time there & the food disappointed me.
Restaurant not busy at all but we were told by the waitress not to order endless apps because they are not a priority to the kitchen and we wouldn’t get them quickly. That is the reason we went. We ordered differentials because she said that. The food took and hour to come out. Fries were cold and half done. Not impressed at all.
Absolutely loved the cheese broccoli soup and the beer was nice and cold..our server was extremely nice and bubbly....I forget her name but she is definitely a asset your restaurant....
Horrible service, grill caught fire so half of the menu was unavailable! Poor customer service, manager had an attitude. Would never recommend.
My wife and I are regulars at this TGIF and normally I would give them a great review. However on this particular occasion TGIF was quite disappointing, it took way too long and when the burgers came they were cold and just not up to par. The manager did offer apologies and made it up through some future discounts, but I think they need to step up and improve their game overall. This just shouldn’t happen and perhaps Saturday nights are a challenge.
Not sure why this place is on here for online reservations. They don't accept them on weekends and I highly doubt they are needed during the week
Our server Jill was fantastic!! The best waitress we've had in years. She was friendly, fun and attentive to us. Very enjoyable night with awesome service and food.
I think there are too many tables assigned to a server, especially with endless apps, which are very good, but make the dinning experience very slow.
Service was great but tenders was like rocks I could have knocked a window out with them !!
It took us 30 minutes to get our drinks and then our server took our orders and those took even longer... and when we finally got our food it was cold and our server was nowhere in sight... worst experience ever
my husband and I love tgifridays, we always have goof service and food, but when we went on April 8th 2017 we did not have a good experiance...the hostess had a very bad attitude and it wasn't just to us it was to everyone we saw her host. our watress was very nice and friendly but she has a heart murmur and wasn't feeling well so she had to take a break and her coworkers did not help her. we sat down at 7:15 pm and didn't get our drinks until almost 8pm. we didnt get our food until almost 9pm and the computers went down and our order was lost along with the people sitting next to us and they also said it was the worst service they ever had there as well. if her coworkers would of helped her the service would of been alot better but it seemed they didn't care about her or her tables. I love Fridays but this last time was the worst service I have ever had there!
Service was terrible. Slow food cold. Not given straws. Not given dips.
Good time with the kids
Dinner was very good. View out windows is a but rough. You may want to use the blinds.