TGI FRIDAYS - Kissimmee West

2.8
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59 Reviews
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$30 and under
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American
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
What 59 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
2.8based on recent ratings
3.0
food
3.1
service
3.0
ambience
2.9
value
Noise · Moderate
50% of people would recommend it to a friend
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OT
vipOpenTable Diner
Louisville
10 reviews
Dined on December 25, 2019
Overall1food1service3ambience1

Let’s start that the waitress did her best. We came in with only a few people in there eating. It took forever to get food and when we did it was terrible. First time eating at a FRIDAYS in a long time and it will be even longer to eat at another.

OT
OpenTable Diner
Kent
1 review
Dined on October 18, 2019
Overall5food4service5ambience4

Food was very good, our server Howard was brilliant. Would definitely recommend this TGI Fridays.

NI
NIKtrolly
Northampton
4 reviews
Dined on August 16, 2019
Overall4food4service4ambience3

Nice place for post park dinner. They accommodated our large party (10+) and were a swift as they could be with service.

GB
GillB
Orlando
1 review
Dined on August 3, 2019
Overall1food1service2ambience2

We had reserved a table through Open Table and the restaurant said they didn’t have it, even though I showed them an email confirmation. Staff were brusque and inattentive. Two of our party had steak but it was tough and partly inedible. Huge disappointment

OT
OpenTable Diner
Orlando
4 reviews
Dined on July 27, 2019
Overall3food3service2ambience3

Los platos de comida la porción muy pequeños.

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OT
OpenTable Diner
1 review
Dined on July 18, 2019
Overall1food1service1ambience1

They couldn’t accommodate reservation - or any of the people behind me.
Not enough servers, not enough cooks.
We went across the street to a Cracker Barrel.

MS
MikeS
1 review
Dined on July 17, 2019
Overall1food1service1ambience1

We booked ahead and arrived only to be told that 3 staff had called in sick. This in itself happens and I was fine with it. I was not happy when I got told that we would have to wait 40mins in the lobby or our Car. With 2 children in our party of 5 we were not even allowed to wait at a table with a drink!! What is that all about (Policy change recommend Fridays). But to top it off I booked and left a contact number and email and they did not have the courtesy to contact me before I arrived as we would have been happy to delay our arrival as we were really looking forward to our first meal out since arriving in Florida. Shame on you Fridays leaving us stranded in an area we did not know.

TW
vipTiffanyW
Columbus
9 reviews
Dined on July 12, 2019
Overall1food2service4ambience3

The place was very dirty and the food was not cook correctly.

OT
vipOpenTable Diner
Tampa
1 review
Dined on July 6, 2019
Overall1food1service1ambience1

Set up a reservation, arrive and they tell me there’s a 40 minute wait even with a reservation. What is the point of a reservation if it means nothing? Will never come to this location again.

KP
KellyP
1 review
Dined on June 15, 2019
Overall2food4service2ambience2

We are locals and we come in about once a week. I made a reservation on Open Table. When we got to the restaurant, we were told they don’t have a way to see Open Table reservations so we had to wait. We have seen many times, numerous parties walk out of the restaurant because no one came to seat them.

OT
OpenTable Diner
Orlando
1 review
Dined on June 12, 2019
Overall1food1service1ambience2

Made reservations for 430 didn’t get to eat til 6 and there was no more than 5 tables food didn’t even taste the best

AB
AnthonyB
1 review
Dined on May 23, 2019
Overall5food5service5ambience5

The serving staff were friendly and really attentive

DE
DavidE
Orlando
1 review
Dined on April 22, 2019
Overall1food1service3ambience1

On arrival the room was so cold every one was putting jumpers on (those who had one). The food took an age to get to the table and when it arrived it was tepid my wife stopped me from complaining.

TF
TrentF
1 review
Dined on March 30, 2019
Overall5food5service5ambience5

Good food, awesome service! Keisha was awesome! Will definitely be back.

MD
MonaD
San Francisco
3 reviews
Dined on March 30, 2019
Overall1food1service1ambience3

I am sorry to say but every aspect of our dining experience was extremely bad. Started out with drinks that tasted awful,waiter forgot my tea, forgot to bring salad first, had the wrong meals, appetizer was cold. I could not believe that everything was so awful.

A
Allison
Columbus
8 reviews
Dined on March 24, 2019
Overall4food5service5ambience4

Good food! Reliable!

e
edwardm
1 review
Dined on March 23, 2019
Overall1food5service1ambience2

Had open table. Got glanced over for 45 minutes while people coming in after us were seated. Absolute joke.

OT
OpenTable Diner
1 review
Dined on March 18, 2019
Overall2food2service2ambience3

15mins for drinks, steak so overcooked it was gray, and odd half club music ambiance.

The staff was nice though, albeit slow.

TZ
TammyZ
1 review
Dined on March 9, 2019
Overall1food3service1ambience1

We had to wait much longer than expected because they said they just started using their service and had to work out the quirks. Also the service once we got seated was extremely slow and we weren't attended to as we should have been.

KT
KyleT
1 review
Dined on March 9, 2019
Overall3food3service1ambience2

7:45 reservation, sat at 8:30, food by 9:15. Understaffed, open tables with no waiters on a Saturday night.

j
vipjacobc
New England
1 review
Dined on February 18, 2019
Overall2food3service1ambience1

Service was terrible for our table and all around us

OT
vipOpenTable Diner
Chicago
6 reviews
Dined on January 12, 2019
Overall3food3service2ambience3

Sat outside. No server came outside until I went back inside to ask where our server was. Server very seldom came out to check on us. Result was empty drink glasses before server came back to see if we needed anything. Then another 5 minutes before she came back with refills.

OT
OpenTable Diner
Orlando
1 review
Dined on January 2, 2019
Overall3food1service3ambience4

Wasn’t too bad at all. A lot of the menu has changed, which was a downside. They got rid of a lot of favorites. It was more expensive then other TGIFs, but considering it’s a large city next to Disney I get the price jack up.

A
debbieA
Orlando
1 review
Dined on December 28, 2018
Overall1food1service1ambience1

Had a bad experience at this restaurant. The waiter himself was great. Couldn’t do anymore for us. The problem was with the food order. We requested the chicken sandwich with no cheese. It arrived with cheese. We pointed this out to staff. They took tray away... and removed cheese but brought back same tray. Cheese taste still in the chicken and drops of cheese on side. Absolutely shocking. They get the order wrong and scrape off food.

OT
OpenTable Diner
1 review
Dined on December 26, 2018
Overall2food2service1ambience1

Service was slow. No soda or CO2 - waiter was super nice and tried real hard to please customers.

OT
OpenTable Diner
Miami
8 reviews
Dined on December 14, 2018
Overall5food3service2ambience5

Very quiet

CG
CharlotteG
Orlando
1 review
Dined on December 4, 2018
Overall3food2service2ambience1

We initally arrived and waited 10minutes to be seated. Even though the dining room was practically empty. There were perhaps 3 families currently eating.
Whilst still finishing the starters the main had arrived so was tepid once started to eat it
I had ordered a new york strip for a main. There was possibly more bone and grissle than juicy meat

OT
vipOpenTable Diner
Detroit
10 reviews
Dined on December 4, 2018
Overall1food2service1ambience1

The restaurant was empty save for three tables. We had a table of nine and drinks took about 25 minutes to arrive, while dinner took over an hour. Worst service ever! No offer of drink refills, dessert, or even a simple apology for the poor service. Very disappointed!

T
vipTinkerbelle
London
20 reviews
Dined on October 30, 2018
Overall3food3service3ambience2

We went on a quiet night but our server was helpful and the food absolutely fine. Easy to find and plenty of parking and no waiting.

R
Robbie
Tampa
12 reviews
Dined on October 16, 2018
Overall1food3service2ambience3

Used to go to FRIDAYS a lot but seems wherever we go service and food is not good. Waitress explained she was new so that was ok but waited forever for appetizer then meal. Hardly anyone in restaurant. Only wanted to go to FRIDAYS as haven’t been to this one in years and have points to use. Fridays used to be my favorite place years n years ago but stopped going to one on LI where I used to live as service got so bad n food not great. Guess it’s all over. Will try one more time in another neighborhood before taking off my list for good.

PN
vipPeterN
Orlando
9 reviews
Dined on October 11, 2018
Overall1food1service1ambience1

Very bad experience

Manager finally came over

Bad drinks Service also

All food cold and restaurant was almost empty

JR
JosephR
1 review
Dined on September 11, 2018
Overall3food3service3ambience3

Pretty average Fridays by comparison to past Fridays that I’ve visted, not bad....just not memorable.

m
mandyb
Orlando
2 reviews
Dined on August 23, 2018
Overall3food3service2ambience3

Food okay, service a bit slow, even though it wasn’t full

OT
OpenTable Diner
Bath
2 reviews
Dined on July 30, 2018
Overall2food2service2ambience2

Poor poor poor... slow, luke warm and worst meal of the holiday .... and the place was virtually empty.... who knows what it would have been like if busy

ST
StephenT
Orlando
8 reviews
Dined on July 18, 2018
Overall4food5service3ambience4

Server was friendly, but service overall was slow.

R
vipRick
Atlanta
198 reviews
Dined on May 5, 2018
Overall1food1service1ambience2

Quite possibly the worst restaurant experience of my life. Lousy service. Lousy food. What else is there? I know that service everywhere in Orlando is pretty bad, but this place wins the prize. If you want to know more, read on... We waited 30 minutes for our waiter to even come to the table. Ordered a cocktail. It was mostly water. Brought it to the manager's attention. She replaced it with a large glass of wine, and told me she wouldn't charge me for it. But they did. Three of the 5 water glasses arrived cracked and broken. Finally got our food after another 30 minutes (an hour after we sat down). The order was inaccurate, and everything was cold. We would have done better to have bought a big bag of potato chips at a gas station than to have eaten here. Never again. And I wouldn't send my worst enemy here.

OT
OpenTable Diner
1 review
Dined on May 2, 2018
Overall2food2service2ambience1

My entire party of five came ordered one appetizer each and it took an hour and fifteen minutes for it to come out. Once the appetizers finally came out, our sliders were ice cold and the cheese was just thrown on there. We politely asked could we have them remade due to the fact that were cold and instead of remaking them, they put them in microwave.

JH
JohnH
Greensboro
4 reviews
Dined on April 5, 2018
Overall3food4service2ambience3

Very few people in Resturant
Food was slow arriving
We got our food before appetizers
The manager apologized and comped the apps without us complaining or asking

OT
OpenTable Diner
1 review
Dined on April 4, 2018
Overall4food5service4ambience4

Great food. Good experience!

MD
MatthewD
Cincinnati
10 reviews
Dined on March 20, 2018
Overall1food3service1ambience1

Servicd was slow and server seemed like she hated life. Avoid at all costs

FAQs

TGI FRIDAYS - Kissimmee West does offer delivery in partnership with Uber Eats. TGI FRIDAYS - Kissimmee West also offers takeout which you can order by calling the restaurant at (407) 397-4300.

TGI FRIDAYS - Kissimmee West is rated 2.8 stars by 59 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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