TGI FRIDAYS - Joliet

3.8
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31 Reviews
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$30 and under
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American

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About

TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
What 31 people are sayingWrite a review
Overall ratings and reviews
3.8based on all time ratings
3.9
food
3.8
service
3.6
ambience
3.7
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
4 reviews
Dined on February 8, 2020
Overall4food4service5ambience2

Many dirty tables sitting not cleared and people waiting to be seated. Food was good, nice and hot. Server very good. Even after our meal many tables sitting dirty.

BP
vipBarryP
Chicago
19 reviews
Dined on January 10, 2020
Overall2food1service1ambience3

The service was not great, Had to ask for tableware and napkins, took waiter a long time to come back after asking if we were ready to order almost immediately after getting the menus. My wife and I ordered the same platters (Center Cut Sirloin and Shrimp combo Medium Rare) My Sirloin was fine but my wife's was tough, when the waiter asked how everything was she mentioned, but the waiter only said sorry and hope you enjoy the meal. My wife saved part of the plate at the end to show how tough it was and could hardly cut it with the knife. At that point we did ask to see the manger, and she did take half of my wife's meal cost off the check. That help us feel a little better that we did not pay the full charge, but would much rather have had a good meal in the first place and were happy to pay the price for the expectation. We will not go back and will not recommend this location to anyone.

L
Lavo114
Chicago
23 reviews
Dined on December 14, 2019
Overall4food4service4ambience4

Went in a Saturday for a master degree graduation, seated at a big table, it was easy to talk across the table, did was delish

UP
UniqueP
Chicago
1 review
Dined on December 4, 2019
Overall1food1service1ambience1

I come in nobody there to sit us waited for 15 mins or better another family come they wait they notice nobody is servicing us when the lady do come she said she was busy with orders but mind u the place only had three families sitting and eating already. I tell the lady again I have a rsvp that I did it on open table and she tell me I still have to wait even with a rsvp and the don’t have the tablet anymore so the rsvp don’t matter. The food was bad my steak was sooo little the broccoli was different colors black and green to be exact and I ask for steak sauce she brings me one that’s empty I asked for another one it’s empty again I just ate the steak plain didn’t eat the sides. So they do not need to b on open table because they don’t have the tablet for it so they don’t know who rsvp.

B
Buzzy
Chicago
14 reviews
Dined on September 28, 2019
Overall3food5service3ambience3

We sat at the bar, as the reservation was for our son and his date for homecoming and the only other place to sit would be right next to them. The bar service was not good. Never asked to refresh drinks, dinner took forever, appetizer never removed. The lady at the bar was hustling, but she would disappear for long stretches of time. Food was good.

A
Alexa
Chicago
1 review
Dined on August 23, 2019
Overall2food3service2ambience2

First off I did the reservation online and get there and was told that this location doesn’t do it. Then the waitress wasn’t good we had empty drinks then a stack of plates to be moved and they weren’t until after the food came when we asked them to move them! The place wasn’t busy. Maybe 10 tables and more then 1 waitress. Then we get our check and I went to pay online and that didn’t work it gave me an invalid check number so we had to wait longer for the waitress to bring back our card. If you offer something online it should be working in all the stores!

SH
SandyH
1 review
Dined on June 8, 2019
Overall5food5service5ambience4

Our server Claudia was super awesome. She heard us talk about it being our anniversary and was great gave us a free dessert

s
steveg
Chicago
5 reviews
Dined on April 18, 2019
Overall3food3service3ambience2

Something seemed off just didn't feel comfortable

OT
OpenTable Diner
Chicago
1 review
Dined on March 30, 2019
Overall4food4service4ambience4

Delicious! Fun atmosphere. Great option for us to be able to go out with our young child & baby.

F
Foxesgirl
Chicago
3 reviews
Dined on March 9, 2019
Overall1food5service1ambience2

They do not honor these reservations

B
Buzzy
Chicago
15 reviews
Dined on February 15, 2019
Overall3food3service2ambience4

I love the salmon here, but the portion is smaller each time I come. Not sure why, but it is disappointing.

Also, our server was super slow and didn’t really check on us.

Normally service is great, but this time we ate in the bar, maybe that is why.

MO
MicheleO
1 review
Dined on November 16, 2018
Overall4food4service5ambience5

The waiter and food was great! I had the sizzling chicken a cheese which is always good.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on October 21, 2018
Overall5food5service5ambience5

Great place...

OT
OpenTable Diner
Chicago
1 review
Dined on October 20, 2018
Overall3food5service3ambience5

According to the hostess there at TGI Fridays in Joliet Illinois they don't accept open table or over the phone reservations on the weekends, but they were able to sit us at a reasonable timely manner due to us informing them about our Open table reservation. Just make a note next time, because you don't know if you'll recieve the same service as we did.

B
Buzzy
Chicago
15 reviews
Dined on October 6, 2018
Overall5food5service4ambience5

Took my boys and their dates to pre-homecoming dinner. Waitress was pleasant, food and drinks took awhile to get there, but excellent food. I had the salmon and boys had burgers. Food was excellent.

N
Nicki
Chicago
7 reviews
Dined on October 5, 2018
Overall2food2service4ambience3

Joliet location does not accept open table reservations therefore when we arrived we ended up having to wait another 30 minutes after our open table reservation.

My burger and fries were ice cold server was great in getting my fries replaced but this we feel was due to my husbands meal which came out piping hot.

LI
LINDAD
Chicago
3 reviews
Dined on September 29, 2018
Overall3food5service4ambience5

EVERYTHING WOULD OF BEEN FINE EXCEPT TGIF SAID THEY NEVER GOT THE RESERVATION. WE HAD TO WAIT A LONG TIME, I SHOWED THE HOSTESS MY RESERVATION ON MY PHONE BUT SHE DID NOT WANT TO SEE IT. SO WE WAITED????? MAYBE U CAN FOLLOW UP ON THIS?

S
vipShri
Chicago
61 reviews
Dined on September 11, 2018
Overall4food4service4ambience4

Our host Joseph was very helpful

TJ
TJLEY
Chicago
1 review
Dined on July 14, 2018
Overall5food5service5ambience5

Service was awesome and speed of service matched the meal. The only thing was the cocktail was a little watered down than usual, so the value of the cocktail
Did not match the cost. But overall nice meal

LI
LINDAD
Chicago
3 reviews
Dined on June 24, 2018
Overall1food2service1ambience5

OUR WAITRESS WAS TERRIBLE, SHE MIXED EVERYTHING UP W/ THE 2 BILLS. WE ASKED FOR SALSA FROM AT LEAST 4 PEOPLE , FINALLY GOT IT 30 MIN LATER. GOT THERE AT 5:15 ORDERED W/I 10 MIN, WAITED FOR OUR FOOD FOR AT LEAST ALMOST 90 MIN. WE WILL NOT BE GOING TO TGIF FOR A LONG WHILE. I HAD PARMESAN CRUSTED CHICKEN, THE ENTIRE BOTTOM OF THE CHICKEN WAS BURNT. THEY TOOK THE CHICKEN OFF THE BILL. WE ORDERED 1/2 SLAB OF RIBS N GOT A WHOLE SLAB. THAT WAS CHARGED FOR AN 1/2 ORDER ONLY. THERE WERE 4 OF US, 2 PEOPLE PER CHECK AND WE EACH HAD 2 COUPONS BIGIF, OMG SHE ONLY USED 1 COUPON N SPLIT IT BETWEEN THE CHECKS. SHE REDID O
MY BILL AT LEAST 4 TIMES IT ORIGINALLY STARTED AT 52.00. I WANTED TO USE MY POINTS FOR DESSERT, OF COURSE THAT DIDN'T HAPPEN. WE ORDERED MILK WHICH WE NEVER RECEIVED, THE ENTIRE DINNER WAS A JOKE. I WILL NOT RECOMMEND ANYONE TO GO THERE. THIS IS OUT SECOND BAD EXPERIENCE IN A ROW.

OT
OpenTable Diner
Chicago
4 reviews
Dined on April 7, 2018
Overall1food1service1ambience3

They brought me something I didn’t order and knew it and told my husband maybe she will change her mind and just eat it! Well no I didn’t. I asked for a manager and she showed up 30 minuets later. By the time that they brought me the right food an hour from when I originally ordered has passed bye. By then I was mad and not hungry and my husband and mother had already been done with there dinner for a while. So yes it was horrible service!!!

OT
OpenTable Diner
Chicago
4 reviews
Dined on February 14, 2018
Overall4food4service4ambience4

Because we use Open Table, and made reservations last minute ( an hour and a half before dinner) we were about to skip the wait line.
Will always use this app.

OT
OpenTable Diner
Chicago
17 reviews
Dined on December 31, 2017
Overall2food2service1ambience2

The food and atmosphere are what you expect from TGIFridays, consistently mediocre, not bad, just middle of the road. The service on the other hand was not even mediocre, it was just bad. Took forever to get drinks, asked for silverware and got a set soaked in what I hope was pop after we where done eating our appetizer, forgot part our order... If you have the time and want something from the TGIFridays menu (husband love the Jack Daniel's sauce) go for it, just don't except great service.

OT
OpenTable Diner
Chicago
1 review
Dined on December 23, 2017
Overall3food4service2ambience4

Food was good waitress was not very attentive, never asked how our food was or offered another drink. Never came back to the table so I could get a water.

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on November 18, 2017
Overall1food1service1ambience1

Put in for 7:30 pm reservations and had to wait 15-20 mins when we arrived for table. It was not busy at all but waited over an hour for food to come. No apology from manager who went to every table around us to ask how everyone’s meal was and no reduction in bill! Will not go back and do not recommend dining here, don’t waste your time and money!

OT
OpenTable Diner
Chicago
1 review
Dined on October 21, 2017
Overall5food5service5ambience4

We go to Fridays when we go out with friends for dinner often. We aalways enjoy our dinners and the service is always good.

OT
OpenTable Diner
Chicago
1 review
Dined on October 21, 2017
Overall3food4service3ambience2

Hostess was rude, noisey, music too loud, took 40 minutes to get food, bathrooms were extremely dirty, 2 out of 3 stalls clogged!

LI
LINDAD
Chicago
3 reviews
Dined on July 31, 2017
Overall3food3service5ambience5

WE GOT TO FRIDAYS AT 5:32, ALTHOUGH I MADE A RESERVATION AT 1:30 IN THE AFTERNOON OUR TABLE WAS NOT READY. THE RESTAURANT WAS NOT THAT BUSY BUT WE STILL WAITED OVER 10 MINUTES FOR A TABLE. I ASKED WHY THE WAIT THEY SAID " WELL WE DIDN'T KNOW IF YOU NEEDED A HIGH CHAIR OR NOT. NOT THE BEST EXCUSE, I ASKED FOR THE MANAGER. THEY SAT US AT A ROUND TABLE WITH A SQUARE TABLE PUSHED NEXT TO IT. WE HAD 8 PEOPLE IN OUR PARTY, RIGHT BEHIND US WAS A DIRTY TABLE FOR 6 A LONG STRAIGHT TABLE, THAT AS I TOLD THE MANAGER AND THE HOSTESS THEY COULD OF JUST PULLED IT AWAY FROM THE WALL A LITTLE AND WE COULD OF SAT THERE USING THE END SEATS TO MAKE 8, OR ADD ANOTHER TABLE TO IT. I RECENTLY HAD BOTH OF MY KNEES DONE LIKE 8 WEEKS AGO AND CAN'T WAIT LONG, NOR CAN I SIT ON THE BENCH INSIDE I WOULDN'T BE ABLE TO GET UP THE BENCH IS TOO LOW. ALSO I NEVER GOT ANY POINTS FROM THAT DINNER. SO WHAT IS GOING ON THERE?? THE MANAGER APOLOGIZED AND SAID HE WOULD TALK TO THE HOSTESS. I WAS A MANAGER OF A RESTAURANT MANY YEARS AGO, IT'S ALL ABOUT CUSTOMER SERVICE EVEN BACK THEN. NOW I'M A RECENTLY RETIRED ASSISTANT MANAGER OF A LEVEL 1 EMERGENCY ROOM AND GUESS WHAT IT IS STILL ALL ABOUT CUSTOMER SERVICE NOT JUST FOR THE PATIENT BUT ALL OF THE FAMILY ALSO. PLEASE FORWARD THIS ON TO FRIDAY'S MANAGEMENT AND HAVE THEM CALL ME PLEASE.
LINDA DOWDY 708-705-6300

L
Lara611
Chicago
1 review
Dined on June 24, 2017
Overall3food4service3ambience3

The service was ok, the bill was incorrect, the food took forever a long time and it wasn't even a busy night . One person ordered endless appetizers and had to wait for an extended time in between refills, the waitress charged me for each appetizer. Was a bit disappointed.

BK
BrianK
Chicago
2 reviews
Dined on May 20, 2017
Overall4food5service5ambience5

Although, the food was good, the food took a long time to come. We were waiting about 30-45 minutes for food. The waitress was attentive and nice.

I know that TGIFridays was recently added to Open Table and it seemed like they were confused by the reservation when we got there. We were seated right away despite the confusion, but Open Table didn't think that we made it to the restaurant.

w
wakkawakka
Chicago
2 reviews
Dined on April 11, 2017
Overall5food5service5ambience5

Antonio, our server, did a simply splendid job.

FAQs

TGI FRIDAYS - Joliet does offer delivery in partnership with Uber Eats.

TGI FRIDAYS - Joliet is rated 3.8 stars by 31 OpenTable diners.

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