TGI FRIDAYS - Jacksonville (South)
It was closed - either permantnetly or for rennovations. You should take it off the app.
When I got there the reservation was okay but then she told me to be a 15 minute wait but I already had a reservation other than that the food was fine a waiter waiter was good so there u have it
I’ve never been more disappointed in restaurant service before. What’s the point of making a reservation if we still have a 10-15 minute wait? Then we had to wait 20 minutes after getting our drinks just for no server to come take our order? Shameful.
We went to Fridays because we used to go in Buffalo and enjoyed their food. It was an off night and just a casual dinner. We ordered wine and after a long wait were told that they were out of one of the five selections on the menu. We were to forgive the new bartender for the delay. We chose another wine - not in, then another and finally received a glass. We were surprised at the length of time to receive our meals since it was not very crowded. I ordered a special that was on the menu and the result was not even close to the photo that they showed. The chicken was dry and hard and the shrimp (two) were overcooked. It was supposed to have green peppers but none were to be seen. It will be a long time or never that we go again.
The restaurant was very nice and clean. The area it was in was decent the traffic wasn’t bad at all. The prices were decent for the amount of food we get. The service was okay for the time we went. The people were friendly. Noise was moderate.
Very slow service and more than that they didn’t have my reservation. They said they don’t always get the emails from open table.
My husband and I were out of town and decided to dine at this location , when we walked in the hostess told us there was an hour wait because it was over 40 orders that had not been put in with the kitchen staff. Needless to say we had to dine elsewhere.
This location is a joke. Had a reservation but they had no tables available for at least 30 minutes. Haven't eaten at a Fridays for years and this experience just reinforces why we don't eat at Fridays.
We was out of town visiting and the server Donavon went above and beyond to make sure we enjoyed out date night.
The only negative was that the doors were still locked at 11am when they were scheduled to open. I had to go in a side entrance and ask that the main doors be unlocked.
This store needs to get re-trained in customer service, team work and getting a table in /out under 2 1/2 hours. No one helps each other at this venue to make the client happy. Horrible Customer Service ☹
They took a while to give us our food. They completely prepared the wrong order for one person. The kids' burger sliders were kind of crispy and over cooked, so the kids didn't want to eat them. The rest of the food was really good.
it was great
We had a party of 18 and the service/waitress was terrible. All the kids drinks were messed up. The alcoholic drinks had to much sour in them. The is orders came out to the wrong people. We waited almost 45 minutes before the drinks even made it to the table. No refills were offered. It was too much for one waitress. Never again will we do a family birthday there because I don't want to be embarrassed by the service anymore. My tab was over 100.00 and i was not satisfied.
Our food was not even hot, but not super cold. Our hamburgers were not cooked properly and my children were sick from the food that night.
I would not come back here again.
We dined here on Valentine's Day. It was not busy. My partner's food came out before mine did, by about 10 minutes. It was an awkward meal due to the service staff. Our server was very friendly, but there were other managers lingering around who found it necessary to observe our meal. In the end, we found they had "mistakenly" upcharged my partner's flat iron to a NY strip, prior to paying. It was corrected, but the manager seemed a bit hostile about it; without accusation.
The waiter was nice. It's been a while since I been here and I forgot if this place was any good. The place is in a good location but next time for a big party I think I will be going somewhere else. The prices was decent but it could be a bigger portion for the prices. Some of the food was okay it can be better.