TGI FRIDAYS - Grandville
Brownie obsession was amazing! But the pink cotton candy martini was disappointing. I read the ingredients and no where did it say that it had lemon juice. It tasted like a drink that had sour mix in it when it should have only pineapple juice and other juices that were not sour. Not sure if bartender picked up the incorrect juice when mixing it. It gave my friend heartburn from how sour it is. Overall experience was okay.
When we arrived we had to actually greet the hostess to recognize we were there..not sure what she was doing. Then when we were seated the Waiter did not acknowledge us until after 5 mins of being there, said he would be right with us while running by. When he finally took our drink orders 10 mins into our arrival we also asked for a kids menu, since we were not given one. Asked about the endless app deal and were told they only had 3 of the 5 items. He then brought our drinks, but still no kids menu, ran and got that then wanted to take our order, but we just got the kids menu....so he said he would give us a moment...that turned into another 15 mins....we had a hungry 2 yr old, we were hungry and a waiter who just kept saying "Be right there, Be right Back". He maybe had 2 other tables. It was a Saturday night, but wasn't that busy! We finally left! Terrible terrible service!
At first they were apprehensive to honor the reservation, but after a few minutes decided to seat us. Server was prompt, but food took a very long tike to arrive. Food service handed a member of our party a plate that was so hot it burned their finger and created a blister. Food was mediocre at best. This location started out with a lot of promise and service but has slipped significantly over the years.
If you are looking for a pretty good drink its ok but for food its was on the low end
Workers seem like they don't have a clue how to do their jobs. Prices on menu don't match the bill, they overcharge, not a great place at all.
Waited 20 minutes and never got waited on. No employee even said hi or greeted us. We left and ate someplace else. Worst service ever. Highly dissatisfied and will never return.
Server and host didn't even know what open table was......
When we got to the restaurant, they told us they don’t accept reservations. We ended up waiting for 15 minutes for a reservation I thought I had.
Phone to make a reservation and was told to make it at opentable. “Download the app place your reservation and I’ll see it on my tablet “he said IDID, HE DIDN’T the app was a waste of time. TGIF got us seated right away because they ate good people.
The Open Table app didn’t work, even though we got confirmation from Open Table that we were all set. The service was very slow. The food was average.
Anniversary good experience
The service was great even though it was really busy. Our waitress was phenomenal but the apps were cold (she did get us a new order) and the drinks were sub par at best. I was disappointed because I usually go there for drinks and apps.
Food took over 45 min, and was cold.
Terrible service and they said they weren't getting open table reservations so had to wait.
Service a little slow. But we had a large group
We were celebrating my son's 21st birthday and the bar service as well as receiving the endless apps took FOREVER! It will be a long while before we come back. Our waiter, however, made it all tolerable....he was fabulous!
We were given a fork for my wife and never received a knife after repeatedly asking for one