TGI FRIDAYS - Garner
The restaurant itself was, as always, fine. Food is great and service almost always is. I was, however, disappointed to arrive and have the manager tell me that they didn't participate in OpenTable's reservation system. I made OpenTable aware of this and they were going to follow up (and I did get my points so it seems they did). It was just embarrassing for the teenager with me. That aside, the experience was good and we'll go back.
I don't know what has happen to your restaurant but it is going down. Very disappointed.
The host wasn’t aware of the reservation or that this service is offered for the restaurant. He believed that I was joking. Since it was slow when my party arrived we were seated immediately. So the overall experience was pretty good.
1.) The hostess argued with me about whether or not I made an OpenTable reservation - she said the restaurant did not take reservations (even though I clearly used this to make one). 2.) The server did not check on us at all; when I asked what sauce had been served with my food that wasn't on the menu, she said "I don't know" and walked away without trying to find an answer to my question. 3.) The seafood in my husband's food was overcooked to inedible, and burnt on the top to inedible. Poor service, poor food.
Its fridaya, :) that being said the service was friendly and efficient the food was tasty and hot. The only dyractor was the lemon on the briccoli, very odd, flavor was fine but it browned the broccoli which made the visual less that appitizing. Overall a nice visit well worth the stop. Happy eating! :)
Good food and serv8ce was nice, very busy so slow response on gett8ng food.
Excellent service even though we did have a few issues with the food. The server was very helpful and apologetic and took care of them. The kitchen seemed backed up that day ad the service was slow but the food was very god when it did arrive. :)
We had a great time tonight. The food was good with a couple small exceptions which the staff handled very well, A + for service. Very fun evening and everyone enjoyed their meals. Good bacon cheese burger and we also had the sirloin and bacon wrapped shrimp we added the jack daniels sauce to it and it was awesome, very tender steak and the shrimp had a nice amokey flavor from the bacon, excellent mash potatos and wven the brocoli was tasty if a little browned in spots from the lemon. Overall a great night out and the price was about right.
Service was extremely slow & we were served several wrong items.