TGI FRIDAYS - Detroit

The server had a very bad attitude, was rushing us to order, had our orders mixed, was even spilling food because she was trying to do to many things at once, never brought our appetizer, and never asked us what we wanted to drink only brought out water. After being fed up we requested another server and she was very attentive and fixed every thing without any attitude.

Absolutely horrible. Reserved on open table at 10:18 for 10:30. When we arrived we were told that they do not take reservations. I showed the hostess my reservation she yelled at me. Told me she could not seat us and we could not eat. I asked why and she said they were busy. I said well there are a bunch of open tables. I pointed to them. She said they are all closed. She told me I had to leave. Note this was a graduation dinner for my daughter after her commencements. We left. Upon leaving we saw lots of people going into the place. We were the only white people. We were denied service for the color of our skin. I have contacted the media and I have contacted TGI FRIDAYS.

The worst ever!!!! SMH THEY HAVE TO DO BETTER. Terrible food and service at 1 pm in the afternoon

love how the chef came and introduced herself made the food taste even bett

Hostess Asia was AMAZING. Need more employees like her.

We were denied service due to the size of our party (6) because they were short staffed.

Terrible service waited 40 min just to be told no servers and it would be 1hr and 30 minute wait. It was my sons birthday and i reserved my table to be told they dont honor them.

I was advised that reservations are not accepted.

This location no longer accepts Open Table reservations. I made a reservation for 18 only to find they stopped three months ago. Fortunately, the manager was able to accommodate our party. Service was great and the food good for the occasion.

Service could of been better In the party section they only had 1 waiter serving 2 parties there were plenty booths available for extra people but wouldn't accept and manager which was a older lady wit red hair was very rude to my party or shall I say paying customers I thought you were to make customers happy not turn them away.

The hostess advised me upon arrival at that restaurant that reservations are not accepted. Please follow -up with the restaurant regarding participation with open table and provide me with outcome.

This restaurant does not acknowledge open table reservations. The was tasteless and cold. There service was terrible.

There was about a 30 minute wait and the place wasn’t even packed ; very short staffed . They don’t even acknowledge the open table reservations. I meet with friends I only came to have drinks the strawberry daiquiri was good. My two friends order food they didn’t have any complaints on their meal .

The personnel at TGI Friday's went out of their way to accommodate Greenwood Pets & Plants, Warren and Detroit K-9 Pet Supply's reservation and get together. The staff of both pet stores really appreciate TGI Fridays for going above and beyond.

The waitress was very unenthusiastic and seemed unfamiliar with the menu. My mother also wanted a half rack of ribs and the waitress said they were all out! She took too long to bring out the food(which tasted terrible by the way) and she never asked if the bill was separate or together. She put all four of us on one bill and we had to do the math ourselves. Then she told us that she didn’t have all our change because she got confused between her tip and what was going towards the bill. Overall terrible and embarrassing experience. Never again.

Customer service was terrible, food was cold when it came and the orders were messed up.

It’s just a TGIFridays...not great, not poor

I reserved a table for me and my sisters birthday, and when I got there I was told I could not be seated. They had booked someone else around or at the same time as me, so I had to go to another restaurant or wait a hour to be seated. Some guest of my party did not attend because I switched restaurants. No one apologized to me or offered me any accommodations never again will I go there.

I wish I could give this crappy place zero stars. 1) it smelled like nasty body odor. 2) the associates looked like they didn’t want to be there. 3) it was so loud and unorganized. I could go on and on. I will never every return

Just a typical tgifridays.

We were seated immediately and our server was quick and attentive. The food was great and came timely!

They need more staff in order to properly serve the people.

When I arrived prior to my reservation time, they told me I would have an hour wait. I showed them my open table confirmation and the manager said that they do not acknowledge them and that I should not have been able to make the reservation online. At this point I became very agitated and the manager made tables available for me .
They were very short on staff which made the service terrible our waitress did her very best but because they were so short there were long intervals before her return to us, we had a party of 30. I was very displeased overall

Even though it was super crowded they accommodated us very well.

Great place to watch a game while eating some good food !

I tried to use your your app open table. When we get there at 6.00pm . They said that they don't take reservations. So what was the point. New staff poor service