TGI FRIDAYS - Charlotte (Steele Creek)

3.3
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14 Reviews
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$30 and under
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American
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
What 14 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on all time ratings
3.5
food
3.4
service
3.4
ambience
3.3
value
Noise · Moderate
67% of people would recommend it to a friend
5
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1
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OT
Charlotte
7 reviews
Dined on August 24, 2019
Overall3food3service5ambience5

The appetizer was over cooked

OT
Charlotte
4 reviews
Dined on August 3, 2019
Overall1food1service1ambience1

Horrible service, terrible treatment, atrocious location. Never again!!!

N
Charlotte
1 review
Dined on May 19, 2019
Overall1food1service1ambience1

The waiter Tiffany is a bad waiter. Before completing the order, she leaves!! She had to get the Mgr for approval for a drink. It's cool, I get it, but at least complete the order before doing so. After speaking with the Mgr, Mgr was made aware Tiffany was not getting a tip. Then she zooms by and says someone else is gonna be your waiter. Didn't come to the table just walked by us not even looking at us and says someone else is gonna be your waiter. Frankly, the treatment was rude, she acted like a ghetto snotty noise witch. Omg. My choice was really Red Lobsters, but it was my Daughter's decision to eat at TGI Fridays. After Tiffany did that little stunt we all just took the high road and walked out. I was looking to bless the waitress that had good customer service that day. Guess my blessings was not suppose be bestowed on her that day. Some people really rely on good customer service after a rough week at work. Oh well. So be it. Whatever.

CB
Charlotte
5 reviews
Dined on May 12, 2019
Overall1food4service4ambience3

The manager Christine tried to accommodate after I told her I made reservations via OT. She said I shouldn't have been allowed to more than six. That wasn't my problem and shared with her from a customer's perspective. I sent an email to OT also because it was inconvenient.

BB
Charlotte
1 review
Dined on May 12, 2019
Overall1food1service1ambience1

They refused to honor our reservation. We had a confirmation email and number but was told they had closed reservations for parties over 6.

D
Charlotte
6 reviews
Dined on December 10, 2018
Overall3food3service3ambience3

Because we were the only other table in our section I thought service would have been good. I was wrong, although the service was not to bad when the waitress was at the table . It was the waiting that was getting to be annoying. The meal came out with the appetizer. The waitress never came back to check up on us, she then refilled the drinks at the end of the meal.

F
Jacksonville
46 reviews
Dined on October 18, 2018
Overall1food1service1ambience1

Slow, poorly organized. Order came out wrong twice. The staff was overwhelmed Food very small portions and served with no precision or order. No recognition of “anniversary” , disorganized had to show confirmation of Open Table! Won’t be back until they get it together, did not ask for refund, left tip 10% it is for minimal service and poor food

OT
1 review
Dined on October 14, 2018
Overall1food2service1ambience1

I will not be back

F
Charlotte
23 reviews
Dined on September 4, 2018
Overall5food5service5ambience5

It was really slow and quiet. Service and food was great

OT
Charlotte
1 review
Dined on February 22, 2018
Overall2food2service1ambience2

Frequent customer at this location. Service was not good at all.

D
Charlotte
7 reviews
Dined on February 8, 2018
Overall3food4service1ambience2

Was the worst wait we ever had. Not blaming the waitress, I assume the kitchen. Even though there were 8 of us, there was not any other tables on our side when we ordered. Before we got our food they took 1/2 -3/4 hrs. There were a couple of tables got there food before we did and they were not even seated when we ordered

OT
Charlotte
8 reviews
Dined on August 2, 2017
Overall5food5service5ambience5

Great service

SD
Charlotte
14 reviews
Dined on May 14, 2017
Overall2food3service2ambience3

The waitress had too many tables. We ordered the unlimited appetizers but only got one right before the entrees were delivered to the table. Very slow.

OT
Charlotte
1 review
Dined on February 1, 2017
Overall4food4service4ambience5

The only issue I had with my experience was OpenTable tab not being supported apparently, was my first time using the app and was kinda bummed out that I wasn't able to use Apple pay to pay for my meal as advertised

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