TGI FRIDAYS - Charlotte (Steele Creek)

TGI FRIDAYS - Charlotte (Steele Creek) reviews from people who’ve dined at this restaurant. Based on recent rating.

1. SS

   ShelleyS

   Charlotte16 reviews

   3.0

   Dined on August 25, 2019

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The appetizer was over cooked
   

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2. OT

   OpenTable Diner

   Charlotte12 reviews

   1.0

   Dined on August 3, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible service, terrible treatment, atrocious location. Never again!!!
   

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3. N

   Nascar

   Charlotte2 reviews

   1.0

   Dined on May 19, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The waiter Tiffany is a bad waiter. Before completing the order, she leaves!! She had to get the Mgr for approval for a drink. It's cool, I get it, but at least complete the order before doing so. After speaking with the Mgr, Mgr was made aware Tiffany was not getting a tip. Then she zooms by and says someone else is gonna be your waiter. Didn't come to the table just walked by us not even looking at us and says someone else is gonna be your waiter. Frankly, the treatment was rude, she acted like a ghetto snotty noise witch. Omg. My choice was really Red Lobsters, but it was my Daughter's decision to eat at TGI Fridays. After Tiffany did that little stunt we all just took the high road and walked out. I was looking to bless the waitress that had good customer service that day. Guess my blessings was not suppose be bestowed on her that day. Some people really rely on good customer service after a rough week at work. Oh well. So be it. Whatever.
   

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4. CB

   CBBJ

   Charlotte7 reviews

   1.0

   Dined on May 12, 2019

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 3

   The manager Christine tried to accommodate after I told her I made reservations via OT. She said I shouldn't have been allowed to more than six. That wasn't my problem and shared with her from a customer's perspective. I sent an email to OT also because it was inconvenient.
   

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5. BB

   BradleyB

   Charlotte1 review

   1.0

   Dined on May 12, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They refused to honor our reservation. We had a confirmation email and number but was told they had closed reservations for parties over 6.
   

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6. D

   Debob

   Charlotte6 reviews

   3.0

   Dined on December 10, 2018

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Because we were the only other table in our section I thought service would have been good. I was wrong, although the service was not to bad when the waitress was at the table . It was the waiting that was getting to be annoying. The meal came out with the appetizer. The waitress never came back to check up on us, she then refilled the drinks at the end of the meal.
   

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7. F

   Frequent

   Jacksonville48 reviews

   1.0

   Dined on October 18, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Slow, poorly organized. Order came out wrong twice. The staff was overwhelmed Food very small portions and served with no precision or order. No recognition of “anniversary” , disorganized had to show confirmation of Open Table! Won’t be back until they get it together, did not ask for refund, left tip 10% it is for minimal service and poor food
   

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8. OT

   OpenTable Diner

   Charlotte1 review

   1.0

   Dined on October 15, 2018

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   I will not be back
   

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9. F

   Frank VIP

   Charlotte23 reviews

   5.0

   Dined on September 4, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was really slow and quiet. Service and food was great
   

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10. OT

    OpenTable Diner

    Charlotte4 reviews

    2.0

    Dined on February 22, 2018

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Frequent customer at this location. Service was not good at all.
    

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