TGI FRIDAYS - Charlotte (Northlake Mall)
My shrimp was fried too hard, but I did not mention it to the waitress. My kids enjoyed their ribs and pasta. The women's bathroom was really dirty. It was just a blah experience, this is the 2nd time we have come on a Sunday afternoon. I really don't think we will be back.
All water in the cups they served had pink stuff floating in it. Asked for to go cups, they too had stuff floating in it. We refused all drinks. Waitress was nice though it wasn't her fault.
The staff and food were horrible. I will never return and have told many of my friends not to waste their time or money at this restaurant.
Our server was very sweet. However the restaurant only had a few people in there on a Tuesday night and our food took forever to come out. When it finally did, half our food was either wrong, or burnt and had to be sent back to be remade because it couldn't even be cut with a knife.
The open table reservation did not make it to the restaurant. I was told that I would be seated as quickly as possible. Even though I had a confirmation for the reservation it was received at the restaurant. It was not big deal to the hostess.
EVERYTIME I COME TO THIS PLACE I HAVE A TERRIBLE EXPERIENCE! YOU WILL BE EXTREMELY UPSET THAT YOU WASTED YOUR TIME AND MONEY! COLD FOOD, LONG WAITS (even if you have a reservation)...NOT TO MENTION MANAGEMENT AKA MARIA IS TERRIBLE AND SEEMS AFRAID TO ADDRESS STAFF ABOUT THEIR MISTAKES.
Even with a reservation we still had to wait 15 minutes past our reservation and we noticed empty tables. There were a lot of birthdays seems like all the servers kept doing the birthday thing. The food was a little cold and the server did his best but seemed to be stretched in between tables. Overall still one of my favorite places to go eat at. Also, no specials on the menu and seemed as the prices were a little higher and the portions were smaller.
We enjoyed getting Granny (102 years young) out the house. We are new to Charlotte and this is our first time at this TGI Fridays. Not a good idea for Christmas Day. Granny wanted to know where the food was 🤣 Overall we enjoyed it. We got home and realized we forgot Granny’s meds and had to drive back 25 mins and the staff was nice had it waiting at front desk.
Matt was our server. He did an excellent job catering to our needs. He has a warm and inviting personality!
Just as an example of how bad this visit was: we ordered the spinach dip and when the girl brought it she asked,”Did you want chips with that?” We of course said we did. Five minutes later our waitress came by and asked “You didn’t want chips with that?” We again of course said we did. Ten minutes later, after asking two more times, we finally got chips for our now cold dip. Two of our lunches were brought after the other two had finished theirs. We would not return to this place.
The server was very polite and attentive!
I know it’s only TGI Friday’s and I do t expect much but to seat us right next to the kitchen with the highest door traffic and noise levels as well is ridiculous. And why bother asking how we want the meat cooked if your not even gonna be close on it?
OMG, this was the worst experience ever! It was the only thing open on Christmas day so we really didn’t have much of a choice but holy smokes we should’ve just skipped dinner completely. It was so awful the service was terrible and I can’t believe I spent $100 at Friday’s. Never again, no matter how hungry we are. I am embarrased that I took my family here.
Everything was good, food, service, nice waitress. Onion soup was very good. It did take a bit long to get the food, but the restaurant was busy & maybe a little short-staffed in the kitchen. Maybe offer baked & loaded baked potatoes instead of just mashed.
Amazing Food and Drink Specials.
Service was great, environment was nice, waitress was very professional and courteous. I will definitely return. I don't typically like the TGIF menu but my experience at this location was great. Thank you.
Kept forgetting to put in our order.
had to get my own drink refill from someone at the drink station.
Manager standing around with rachnother talking tofether while we are trying to get someone to check on our order
Our order went to a other table twice
The place was dirty
We rarely saw our waitress