Service for table was exceptional. Sydney was fantastic. The gauchos however were terrible at first and were paying attention to one particular table. Sydney helped and we got some meat but then it died again. Talked to Trevor (floor mgr?) and situation greatly improved.

Sydney, Ray and Trevor at the Rochester NY location are awesome!!

We have dined her MANY times in the past. Tonight was freaking AWFUL. We were seated and the waiter had a horrible attitude from the get go. "Been here before..well you know what to do then. threw a basket of Braxilian rolls on the table and left..OK then... we ate those..the wine didn't arrive so we went to the salad bar. finished our salads and waited...and waited...and waited...and waited. Sausage and dried out roast pork..no thankyou. we were asked how we liked our meat...meadium rare. Waiter came back and threw mashed potatoes and banansas on the table..about 20 minutes later the meat guy showed up (and the potatoes were stone cold by then)..the flank steak I got was well to meidium well done. the Braszilian meat we got eventually was medium at best; the spicy pequena was well done..the filet was medium well to medium. the gristle in the flank steak and the Brazilian meat made. When mr. sarcastic our waiter came back I tried to tell him the issue..he didn't let me finish and stormed off. Enter eventually the manager (while no other meat was being offered) promising he'd make things right. Oh, yes..in the next 20 minutes one piece of tasteless filet showed up. THAT"S IT..talk about making it right...Oh Boy! ..and he spoke with the waiter..could he continue with us ..NO!!!! the poor girl who was assigned go the short end of the stick.. WE got fresh potatoes..but no matter, no meat ever showed up, the potatoes got cold agian and we told the poor girl we were DONE. then the manager showed up to tell us He'd done what he coud and did we want dessert to go..NO! It's from a frozen box. and he'd taken what we thought he asid was 50% off the bill...no it was 15% Oh boy! $98 for a salad bar and a couple of pieces of meat for two..we thought he said 50%. the whole thing was laughable....what a joke. We've been there many times in the past with no issues..tonight..the worst EVER! We were actually laughing it was such a joke.

My husband and I have been to this location many times. The service this time was not as good as it usually is. I’m not sure if they were short staffed or just didn’t realize they weren’t coming around to us very often. We are normally a party of two but were a party of six this time. The other four that were with us had never been to Texas de Brazil before. I explained that normally the service is better. We are going to chalk it up to being short staffed as so many businesses are these days. We will be back again to try again. The food was delicious as always.

Superb food and fantastic service! Highly recommend!

Staff was terrific and the food was great too. They were a little behind on filling the salad bar but i think they got to it shortly after we noticed. Overall a very positive experience.

Racheal was our Waitress and was energetic, attentive and did a Great Job ensuring our experience was second to none. All the servers personalized their delivery of their specialty and made themselves available flawlessly at a perfect flow.

Great food and atmosphere!!Thank you very much!!!!

My family and I had an excellent experience at Texas De Brazil. The food was amazing and the service was even better. I would definitely recommend it to a friend!

Absolutely incredible food!!!!!!!!!!! All of it!!!!! And great service!

Everyone was extremely friendly and helpful. The food was great.

Some of the meet was totally overcooked and dry. My friend had a piece left over the gaucho cut off too much and asked for a box, the waiter said, that he would loose his job if he gave her one!
The neighbor table got two boxes from another waiter. Overall disappointing for the price you pay. I’m not going back there. I went to one in Minneapolis once and it was a much better experience. Quality control and management matter for a chain restaurant!

Sydney is fantastic!!!

I made a reservation will in advance, my party was still made to wait although the restaurant wasn't busy at all. Another party walked in after I did and was immediately seated. My party also wasn't addressed with the full variety of meat selections we were overlooked multiple times. 1st time will be my last.

Meat took forever to come, waited more than 20 min after requesting too.

Took someone for their birthday and it was their first time. We were there almost 2 hours and the meat carvers maybe came to the table 4/5 times most.

Food was ok. Service wasn’t great. Took a long time for them to come around with meat, seemed to go in waves. Seems as though they want you to fill up on the salad bar.

I just love this place! The food is to die for . Service is Great , price could be a little cheaper but hey you get what you pay for. I love it!!

Loved all the selections! The staff was very pleasant and engaging. Would highly recommend and most certainly will be back

Food was delicious, server was great! Highly recommend!

Amazing dinner and service

Awesome experience and overall the food was great. Loved the variety and due to the fact that you can call back any meat that you liked. I would have to say that you definitely get your money's worth.

We had an amazing double date experience here! Food was great (shame there is no hot seafood though). Everything was cooked to perfection and served at a good pace.

The service was incredible - Sydney S. was the perfect amount of interactive and attentive, and truly made the dinner experience all the more enjoyable.

Salad bar was not very good, most chicken was bland and over cooked. Staff was to busy talking. Was supposed to get free dessert and was charged

Nicole and staff make my experience amazing every time!

A bit pricey but such a great place to enjoy post graduation celebration.

It was a great first experience. Our waiter Ray was very helpful. The whole staff were friendly and helpful. The food was fresh and the meat cooked perfectly. I would highly recommend, but make sure you’re hungry.

We went to celebrate our anniversary. Everyone was really nice, the desserts were on them. Great service and food. Definitely going back!

Very good dinner! Salad bar was amazing. Meats were great.

We took my son and his girlfriend to celebrate her birthday, they have never been there before . My son was in awe.

Bartender got both our drinks wrong. And I ordered my martini "up" & there was plenty of ice in it. Waiter was ok but we had to ask for carvers to come to table. Be sure not to go there if a big party is in attendance. They got preference & we certainly felt ignored. A woman mgr came to our table to ask if we needed anything. I asked for more ice water & I never did get lt. For the price we paid, we'll never return.

Went with a couple of friends. One of them a vegetarian, and he enjoyed the salad bar and came away happy, so that was good! The lobster bisque was amazing. That said, if you’re going here, you’re almost certainly a carnivore. And good for you, because the variety of meats is exceptional. The staff is very friendly and attentive. Once you start getting meat served to your table, you will have a hard time keeping up with everything on your plate; they keep it coming! Great choice for a guy’s night.

They sat us way in the back and took forever to bring meat over. I ate most of my sides because they were getting cold waiting on the meat.

Reesa was amazing, so friendly and kind, worked her butt off because she was serving multiple tables but made our first experience awesome. She personally sang happy birthday to my boyfriend. She explained the entire experience to us, gave great recommendations, and was hands down the best server we’d ever had! The rest of the staff was so courteous. Sincerely the nicest staff I’ve ever met at a restaurant and I work for one myself ! The meat carvers were knowledgeable and right in cue with delivering. Especially one very charismatic young man who said he was new. I commented I liked his belt which is part of the uniform and he held great conversation with us the whole time, made us feel like we were friends! 10/10 we told everyone we could how amazing our time here was. Even the managers who drop by to check in, which normally can feel forced in some dining experiences, they just do it because they have to, this wasn’t the case. The female manager asked us if there was something we hadn’t tried yet and how was our meal, she sent over our requests right away. And the male manager graciously accepted our compliments as we left. Best atmosphere and staff in all of Rochester.

Service was excellent from the minute we entered the restaurant until we walked out. The food was delicious and cooked to our order. The only disappointment was the Creme Brule, it was over baked.

The salad bar was delicious! 😋 The best meat was the leg of lamb! It was cooked perfectly. Overall, excellent service from all the staff! I'm definitely going back.

Absolutely amazing experience. Cannot recommend enough.

It was my first time. Super nice. Will come back. The food was excellent

Was very nice going there for a date night. The waiter was very attentive. We sat in the back corner, which seemed to get a little neglected by the meat carvers. Other than that, it was very nice.

We really enjoy the service we get here. It always exceeds our expectations. We alway look forward to coming back with new guests.

We have been coming here for the past 5 yrs for our anniversary and have never been disappointed, great food and great service!