Terrace Grille

4.1
250 Reviews
$31 to $50
American
The Terrace Grille is Lakeland's prominent upscale dining location for all generations to gather and celebrate, located in the historic Terrace Hotel Lakeland, Tapestry Collection by Hilton. An elegant urban oasis in the heart of Downtown, we are recognized for our historic floor-to-ceiling arched windows, black and white patterned floors, and dramatic pecky cypress patterned ceilings.

Our scratch kitchen features the freshest ingredients, local offerings, and sustainably sourced and humanely raised proteins. In our kitchen, we make every item fresh in-house daily. Every sauce and stock is made in small quantities, fresh every day, and never frozen. One of the highlights of our menu is the selection of quality proteins. We source meats from farms dedicated to sustainability, free-range eating, no-antibiotics or hormones. Dishes feature a protein that's more enjoyable to eat, nutritious for you, and better for the environment.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 250 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.2
service
4.4
ambience
3.6
value
Noise · Moderate
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OT
OpenTable Diner
Orlando
1 review
Dined 3 days ago
Overall5food4service5ambience5

Some of the food was a little in the bland side…a little salt fixed that. For the amount of food you get, the price was a little high but I feel like the ambiance was worth it. Had a wonderful visit with a close friend and the noise was minimal, so it was easy to talk. Service was pretty prompt and friendly. Everything was fresh!

BH
BeverlyH
1 review
Dined on October 10, 2021
Overall5food4service5ambience5

It is a very comfortable place to sit back, relax, and enjoy a nice meal.

S
Sandramc
Los Angeles
4 reviews
Dined on October 9, 2021
Overall4food4service5ambience5

Overall, really good dining experience. Because of the pandemic, this was our first time eating out this year. Servers wore masks which was important to us. Food was very good especially the burrata appetizer which was excellent. The octopus appetizer, on the other hand, was okay. The pork chop and the ravioli entrees were delicious as was the dessert. And excellent service from Billy, plus Chef Matt who stopped to chat. Impressed to see him clearing a table - leadership by example! Definitely a return visit in the next few months to check out some of their other dishes!

Terrace Grille
Responded on October 11, 2021

It was an honor to meet and talk to both you and your husband. I enjoyed talking about traveling, food, and seeing all the beautiful places you have been. I can't wait to see you both again here soon. I will let you know when the new menu launches and look forward to your return visit. Excited for your Lychee's as well.

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MJ
MarcJ
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Great restaurant! But why all these steps for a review?
Restaurant was great, the review process is definitely annoying.
There you got all the characters you wanted

Terrace Grille
Responded on October 7, 2021

We appreciate your review and look forward to hosting you again in the future. - Chef Matt

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MI
MICHAELF
1 review
Dined on September 28, 2021
Overall5food5service4ambience4

Anniversaries, family celebrations or dinner for my wife and I, always in each occasion we enjoyed the food and surroundings. The Terrace Grille is truly an above average restaurant!

Terrace Grille
Responded on October 7, 2021

Thank you for feedback. We are working on bettering service and food standards, hopefully next time you will have 5 star service as well. - Chef Matt

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GL
vipGilbertoL
Orlando
6 reviews
Dined on September 27, 2021
Overall2food1service4ambience5

over priced my filet came with a bone which was supposed to be bone marrow but no marrow texture of meat strange for sous vide not velvety and flavor was off I could never figure out what it was supposed to taste like but you don’t taste the meat itself I used to go years ago I guess when they had another chef. Place is beautiful though

Terrace Grille
Responded on October 7, 2021

I would like to apologize for the food coming up short of your expectations. I have sent you me contact info so I can help make the overall experience better for you and other guest. Thanks, Chef Matt.

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CC
CharlesC
Orlando
2 reviews
Dined on September 23, 2021
Overall3food3service4ambience5

Menu has changed and was not to our liking, especially the accompaniments with the main dishes. Pork chop was served and was not cooked throughout. Red Snapper was excellent.
Ambiance was great and the restaurant was beautiful. Good service as well.

Terrace Grille
Responded on October 7, 2021

I am sorry to hear that about your dining experience. We strive to source our ingredients from the best farms, ranches, fisheries, etc. The old chef left and his menu along with him. I sent you my contact info so I can help make the dining experience better for you and other guest. Thanks, Chef Matt

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M
Melissa
Tampa
4 reviews
Dined on September 19, 2021
Overall4food3service5ambience5

Our server was super accommodating and very attentive. The food was just ok. I wouldn't be excited to eat that meal again. The whole table felt the same way. Atmosphere was comfortable and relaxing.

Terrace Grille
Responded on October 7, 2021

I am sorry you didn't have an enjoyable experience. We are working on staff training and even new menus to help increase our guest satisfaction. I have sent you a private note with my contact info as well. Thanks, Chef Matt

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DG
DavidG
Tampa
1 review
Dined on September 19, 2021
Overall2food2service3ambience4

We went there for Brunch and the portions were small.

Terrace Grille
Responded on October 7, 2021

I am sorry to hear about your experience. Hopefully we can host you again in the future and I will personally make sure you receive the best food and experience. Thanks, Chef Matt

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L
vipLibby
Charleston
14 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Thank you to the chef for visiting our table and giving us a free tasting of his specially prepared, crispy sweet brussel sprouts, with secret sauce made with soy sauce, brown sugar, and pineapple juice. Yum! Everything was delicious and service was excellent.

Terrace Grille
Responded on October 7, 2021

It was my pleasure meeting the 3 of you. I am so happy you enjoyed your experience. I hope you put to use some of my Sweet Soy glaze I left at the table for you. I look forward to seeing each and every one of you ladies in the future. Thanks, Chef Matt

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LM
LorriM
1 review
Dined on September 14, 2021
Overall2food1service4ambience4

We were celebrating a friend’s birthday. Only one server and he did a great job. No management around. Chicken on Cesar salad not fully cooked 2nd one came out fine. Then creme brûlée was like soup and apple dessert was still frozen. Sitting right by counter of the chef, he never said a word leaving our sever to apologize over and over.

Terrace Grille
Responded on October 7, 2021

I am truly sorry you guys had a bad experience. I would love to see you guys in again for lunch someday. I am working on training our staff to provide better food and service. Next time you are in, lunch is on me. Thanks, Chef Matt

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p
peaches
Atlanta
2 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

Brunch was delicious and service good. At our table we had Eggs Benny that was cooked perfectly. We also had the mushrooms crepes and they were OUTSTANDING.

Terrace Grille
Responded on October 7, 2021

Thank you so much for the kind words. We look forward to hosting you for Brunch again soon! Thanks, Chef Matt

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JU
JUDYM
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

It was a wonderful dining experience for our special occasion. The piano player was an added pleasure to the dining.

Terrace Grille
Responded on October 7, 2021

Thank you for the positive words, we look forward to hosting you again in the future. - Chef Matt

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n
nemanuel
Tampa
1 review
Dined on September 10, 2021
Overall1food1service1ambience1

service was terrible. after waiting 10 minutes to be for our waiter we ordered a martini. Waiter came back 10 min later and had to explain only smirnof vodka available. we left

Terrace Grille
Responded on October 7, 2021

Thank you for your feedback, we are working tirelessly to improve our staff training and product knowledge. We have since added multiple Vodka's to our menu to better server our cliental. If you do ever give us another chance just ask for Chef Matt, your first drink is on me. Thanks, Chef Matt

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F
vipFoodfan
Chicago
2 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Friendly and fast service by all staff. Victoria was our server and she was courteous and very helpful

Terrace Grille
Responded on October 7, 2021

Thank you for the feedback. I made sure to pass the message on to Victoria. We look forward to hosting you again in the future. You can always request to have Victoria as your server if she is here. - Chef Matt

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JS
JoseS
Baltimore
12 reviews
Dined on August 27, 2021
Overall5food5service4ambience5

The food was great and the ambience a good match. The service was a bit slow but courteous.

Terrace Grille
Responded on October 7, 2021

Thank you for your feedback. We are working diligently to hire and train additional staff. I truly hope the next time you visit, we are able to provide you with 5 star quality food and service. Thanks, Chef Matt

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RP
RichardP
1 review
Dined on August 20, 2021
Overall4food4service2ambience4

Dinner and breakfast service was fair at best. Needs attention quickly to avoid non-repeaters. To some degree we had a rookie server at dinner. Not a good idea at all.

Terrace Grille
Responded on October 7, 2021

Thank you for your feedback. We are working overtime to get our restaurant staffed up properly and trained to meet your standards. I hope that someday you will give us another chance and we are able to provide you with 5 star service and cuisine. Thanks, Chef Matt

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BM
BillM
Tampa
2 reviews
Dined on August 19, 2021
Overall2food3service4ambience2

The bar was out of every liquor we tried to order. When requesting a cabernet, they had one choice. Service was slow but fortunately, our server was very apologetic. This was our second bad experience so we won't be back. It appears Hilton isn't too interested in the dining part of this hotel.

Terrace Grille
Responded on October 7, 2021

Thank you for your feedback. We are working on menu changes for both the food and wines on our property. I would like to invite you and a guest back out for dinner. A bottle of our finest Cabernet will be waiting for you. Thanks, Chef Matt

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MY
MrYUK
1 review
Dined on July 27, 2021
Overall3food3service5ambience4

The server was perfect. She didn’t miss a beat.
The renovations made it fresh and was a delightful upgrade.
The summer salad was the highlight. It was the perfect balance of sweet and sour.
The chicken was very good but the vegetables were so salty they couldn’t be eaten.
The tenderloin was great and the vegetables were done almost perfectly.
The surf & turf was not good.
The shrimp was so salty you couldn’t eat it without mixing it with the potatoes. The steak was bland & tasteless, the sauce was the only thing that had flavor.

Terrace Grille
Responded on October 7, 2021

Thank you for your feedback. I am working on better training for our staff to provide you with a 5 star quality meal. I hope you guys will give us another chance. Next time you are in, ask for Chef Matt, I would love to make this right for you. Thanks.

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CL
CarolynL
Atlanta
4 reviews
Dined on July 27, 2021
Overall4food4service5ambience5

Dear Terrace Grill Personnel,
As a local resident and former enthusiast and guest at the Terrace Hotel and Grill a number of times, I was very thrilled to be going to luncheon at the newly renovated and restored hotel and grill. The project to maintain the 1925 sense of history while at the same time, the absolutely beautiful enhancements included in the redesign were breathtaking. My husband, our guest, and I really will visit again, and once again, I can reserve a room for my brother and his wife who travel here and stay overnight.
The only distraction that concerned me was the loud and continuous noise of a contractor who was cutting metal pieces on the Mezzanine. When it became apparent that he was going to do that throughout our luncheon, I spoke with the very kind representative at the check-in counter. I asked her to please call the Manager because as it was luncheon time, I felt the contractor could go for his lunch at the same time. The Manager did not respond; therefore, I went to the Mezzanine and explained that the noise had to stop. We had just ordered a $100 luncheon, and was hosting a gentleman who had just lost his wife, and there were other couples coming into the Grill to dine.
The contractor's name was Randy, and he was so very polite and understood the loud noise that was reverberating throughout the opened areas of the Mezzanine and the first floor. He obliged me by simple saying that he would take his break and go for lunch. From that moment on, we had a wonderful experience and would definitely return.
Our server Laura was very attentive, understood the menu, was helpful when an Acorn Squash item had to be returned to finish baking. It was re-plated with a new serving of the sauce, and my husband enjoyed it. The Arugula on the Health Bowls was not fresh, but other elements of that dish were very good. I would remind Laura that we need to have a teaspoon when serving coffee or tea, and salt and pepper.

LK
LindaK
Tampa
1 review
Dined on July 16, 2021
Overall5food1service5ambience5

I’ve been going to the Terrace, Hotel for 19 years. I even stayed overnight. It was on the historic Registry. Hilton has now turned it into an ordinary modern hotel. The food was horrible. This was never the case. I ordered a $20 sandwich and ended up only eating a few french fries and slices of tomato. My friend who I treated to lunch for her birthday almost ate nothing of hers also. This was never the case before Hilton took over. The restaurant used to be totally packed at lunchtime. Yesterday there were only two other tables there. We were there from 11:45 to 2:30 and nobody came in. Does that tell you anything?

P
Paula
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

Food was delicious and the server was very attentive.

Terrace Grille
Responded on July 17, 2021

Thank you so much for your feedback. We can't wait to host you again for dinner.

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RM
RobbinandMichael
Orlando
22 reviews
Dined on July 8, 2021
Overall2food2service4ambience4

The menu was very limited. The Mushroom ravioli I will never order again. The Chicken was good, not worth the price. The rolls were out too long. The prices were high.

It has been a while since we had eaten here and the food and choice were not as good as our last experience.

It was my wife's birthday and they did nothing for her.
A big disappointment all the way around.

Terrace Grille
Responded on July 10, 2021

Thank you for your feedback, I am sorry you didn't enjoy your experience. We will take your feedback and share it with the team. Hopefully next time, it is a much better experience.

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a
anonymous
1 review
Dined on July 8, 2021
Overall3food3service2ambience4

Not the same experience we all have come to expect from this landmark establishment.

Terrace Grille
Responded on July 10, 2021

Thank you for taking the time to give us feedback. I am sorry you didn't have an enjoyable experience. We hope to see you again soon and hopefully we won't disappoint.

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GP
GerriP
New York Area
1 review
Dined on July 7, 2021
Overall4food5service3ambience5

Need more choices for vegan and vegetarian diets. Just one item isn't enough for a return visit

Terrace Grille
Responded on July 9, 2021

Thank you for your feedback. We try to keep our menu flexible for all dietary restrictions. We are working on a new Fall Menu currently that will future new/different Vegan and Vegetarian options. We currently have multiple Vegetarian options and 1 Vegan option on the menu. If you are in again before the new Fall Menu, ask for Chef Matt or Chef Kevin, we will come to your table and create something special just for you.

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MS
MaryS
New York Area
8 reviews
Dined on July 3, 2021
Overall3food3service3ambience1

Went for 3rd of July dinner. Why the horn playing??? It was so noisy and unpleasant. The lights were on full blast. Like dining at the airport! I really didn't like the menu options. Ended up with "Airline chicken "(weird name) which was tasty, but dry. Server was very pleasant but uninformed about the food. I was told one of the specials was Polenta! When I questioned that was told, oh it also had some kind of beef rib with it. $40. Sorry Terrace Grill. You probably won't see us again soon.

Terrace Grille
Responded on July 9, 2021

I am sorry you didn't have an enjoyable experience here with us. The night you dined with us was a little rough for us and I am sorry you guys had to deal with that. Lots of new faces on the floor and in the kitchen. We are working on training everyday so we can be better for you all. Please reach out to me if you need anything in the future. - Chef Matt

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TS
TerriS
Atlanta
1 review
Dined on July 3, 2021
Overall3food3service3ambience3

Food was ok at best. Certainly did not warrant the amount of money that was spent.

Terrace Grille
Responded on July 9, 2021

I am sorry you didn't have an enjoyable experience. We hope you will give us another chance in the future. We are working on training our staff to provide you with world class service and food. Ask for Chef Matt or Chef Kevin next time you guys are in our restaurant. We would love to meet with you. Thanks, Chef Matt.

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K
Kenny
Tampa
10 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

The food was incredible and the presentation was flawless. This new look to Terrace Grill is a breath of fresh air!! The Head Chef and Sioux Chef are crushing it here!!

Terrace Grille
Responded on July 9, 2021

Thank you for the kind words. It was a pleasure meeting you and your family. I look forward to seeing you guys again real soon. - Chef Matt

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RH
RebeccaH
Mississippi
1 review
Dined on July 2, 2021
Overall5food5service4ambience5

Wonderful ambiance, great food, highly recommend for a special dinner

Terrace Grille
Responded on July 9, 2021

Thank you for your feedback Rebecca. We appreciate you letting us host you for dinner. Next time you are dinning with us, ask for Chef Matt or Chef Kevin, we would love to touch your table and meet with you. Thanks, Chef Matt.

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PB
vipPennyB
Atlanta
11 reviews
Dined on July 1, 2021
Overall5food5service5ambience5

I almost did not go because of the rating. I am so happy we decided to find out for ourselves. We had an amazing dining experience. From the appetizers to the dessert every bite was delicious. The menu was very creative and the matching of flavors was exceptional. The presentation of the food was beautiful as well. The chef came out as well as the sous chef to explain the dishes, which we really enjoyed. Fresh truffles had just arrived and that was a wonderful addition to my pasta. The servers were very attentive and friendly. We are going back tonight to try the snapper!

Terrace Grille
Responded on July 9, 2021

Hi Penny, Thank you so much for your wonderful feedback. It was a pleasure getting to meet you and your Husband last week. I hope you guys had a safe trip back home. We look forward to seeing you again in the future. - Chef Matt

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FK
FritzKatz
Chicago
4 reviews
Dined on June 27, 2021
Overall5food5service5ambience4

First, Chef Mat's "amuse bouche" of crispy crust of pork belly holding the firm fat, enhanced by the sweet watermelon, was superb. The patty melt tower ordered by my husband, and the chargrilled melting beef in my wedge salad were delicious with the different additions of textures and flavors of the Gorgonzola cheese and Heritage bacon, among others, adding to the whole experience.

Service was excellent. The only negative was a table of about 10 people expressing their opinions in a rather loud way.

Terrace Grille
Responded on July 9, 2021

Thank you so much for the kind words, it was an absolute pleasure getting to meet you and cook for you. I look forward to hosting you again soon. - Chef Matt

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OT
vipOpenTable Diner
Orlando
2 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Jennifer is a wonderful server!!

Terrace Grille
Responded on July 9, 2021

Thank you for your feedback! I have passed this on to Jennifer and it made her day. Thank your for dining with us, we look forward to seeing you guys again soon. - Chef Matt

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OT
OpenTable Diner
1 review
Dined on June 20, 2021
Overall2food1service2ambience1

At 2pm in afternoon do not expect breakfast.

Terrace Grille
Responded on July 9, 2021

I am sorry we weren't able to accommodate you for breakfast. Our breakfast hours are daily from 7am to 10am. Hopefully we get the chance to make you something amazing soon.

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L
Lainey
Tampa
2 reviews
Dined on June 20, 2021
Overall3food2service3ambience4

The food not as good as the original Grille. Disappointed. I asked for steak bits on a salad. Asked for medium rare. It came out medium and burnt on one side. I asked for a cup of hot tea and I was given a cup of hot water with no saucer and no teaspoon. I don't think the server was use to serving tea. Anyway we were sorely disappointed in the new terrace grille. You should have not thrown iit all away. You could have saved some of the wonderful menu and you could have shown the new staff how to treat old Lakelanders who have supported the grille for decades.

Terrace Grille
Responded on June 25, 2021

Good afternoon Lainey, I am so sorry you didn't have a pleasurable experience at the new grill. We are working with our staff to insure you receive the best food and the best service. I hope you will join us again soon and ask for myself, Chef Matt. I will personally prepare your meal and would like to make things right. Hope to see you again soon.

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OT
OpenTable Diner
Tampa
1 review
Dined on June 20, 2021
Overall5food5service5ambience5

My husband and I had brunch on Father’s Day and enjoyed it very much. It was our first time returning to the Terrace Grill since the remodel and we were pleasantly surprised. My husband’s patty melt was delicious. And since It is now a Hilton property, we got extra points for paying with our Hilton Honors credit card too!

Terrace Grille
Responded on June 25, 2021

Thank you for returning to the property. We appreciate your patronage and perspective, we look forward to hosting you again in the future.

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JS
JohnS
1 review
Dined on June 15, 2021
Overall5food5service5ambience5

Probably the best place to eat in Lakeland. Outstanding food, service, and historic setting.

Terrace Grille
Responded on June 25, 2021

Thank you for your kind words. We hope to see you again soon.

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PM
PeterM
Miami
1 review
Dined on June 13, 2021
Overall5food4service5ambience5

A very nice venue in a historic hotel. Great service and good food. Brunch was nice except they were out of the crab cakes.

Terrace Grille
Responded on June 25, 2021

Thank you for letting us serve your for Brunch. Crab cakes are definitely a crowd favorite and I am sorry we didn't have those in stock for you. Vendors have been having issues keeping crab meat in stock, I sure hope you come back to see us. Ask for Chef Matt when you come, I would love to personally make you some crab cakes.

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L
Local
Orlando
1 review
Dined on June 12, 2021
Overall3food3service3ambience4

Could have been better for the price. They are just reopening so we took that into consideration. The staff was very friendly. Food could be better considering the cost.

Terrace Grille
Responded on June 25, 2021

We appreciate your review and took it into consideration. We rolled out a new menu this past week and lowered the prices. I sure hope you will come back in and give us another chance. We look forward to serving you again soon. - Chef Matt

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F
vipFodieforever
Chicago
111 reviews
Dined on June 10, 2021
Overall2food2service3ambience4

Well, Terrace Grille is now beautiful and vibrant after the renovation. The food, however, is another story. Very limited menu, very expensive, and food taste average at best. It's a shame that the previous menu was not kept after the renovation.

Terrace Grille
Responded on June 25, 2021

We appreciate your opinion on the menu. The new menu focuses on Fresh Seasonal ingredients sourced from local areas and proteins that are raised Humanely and are sustainable. We have lowered our prices to help create a better dinner experience for our guest and changed up the menu. I hope you will give us another chance in the future to be your host for dinner. - Chef Matt

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d
diner
Denver
7 reviews
Dined on June 6, 2021
Overall5food5service1ambience5

Food was DELICIOUS
New decor is FABULOUS
Comfortable chairs an improvement and slides on legs to eliminate noise from past years
Miss valet parking.....parking has been dismal on the times we have been to TG

Terrace Grille
Responded on June 25, 2021

Thank you for taking the time to leave us a review. I am sorry your service wasn't amazing. We are working with our staff to help increase our food, service and value. I sure hope you will give us another chance in the future to make things right. Ask for myself, Chef Matt, I would love to meet with you and insure you receive world class food and service.

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FAQs

Terrace Grille offers takeout which you can order by calling the restaurant at (863) 603-5420.

Terrace Grille is rated 4.1 stars by 250 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.