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Service was very slow we received our food before we received the drinks we ordered. We were way over charged on the drinks but it was quickly corrected. The food was mediocre at best. We went for lunch they had a brunch menu and it seemed like the toast had been toasted and sitting around for three hours when brought to us. I guess a place like this may feel that they don’t need to provide good food or service because they have such an awesome view.
View was pretty cool but also expected. The service was expected to be great and it was poor. The bar is magnificent the food was good but didn’t make up for the poor service which was a failure at every level from beginning to end. however, the service at the hotel,, was top notch
Food was quite fantastic. While the weather didn't allow outdoor seating, it was a beautiful view.
Worst restaurant ever,the food was bad,even the mashed potato were very watery.I do not recommend this restaurant to anyone
The overall experience was great and so where the views!! Can't wait to go back.
Why did the Micheline star restaurant go away! I walked in an walked out!
Amazing service, friendly environment and a great view
It was my first time at Terrace 16 for dinner (business meal) and it was beyond my expectation! From the amazing view of the Chicago skyline to the exceptional and great tasting food that’s served. I will definitely return and I strongly recommend !!!
Best view in the city - We wanted someplace special for our celebration and this was truly the best spot for it. We loved the charcuterie board, veggie pasta and short ribs dish. Try the strawberry rhubarb dessert as well to experience a mix of amazing flavors and textures. The staff was very professional and warm to my toddler as well. We will surely be back again with our friends and family for special occasions!
The food was absolutely delicious. Some of the best we’ve had. But the service was the worst I have ever had at a Chicago “upscale” restaurant. Our waiter was snippy and condescending to one of the sweetest people I know. He should be embarrassed about his snobbery over his amateur knowledge of wine. We got the wrong menus twice. When we asked if there were still sliders on the menu (we were still waiting for the correct ones to arrive) the waiter said no but he’d be happy to cut a hamburger into thirds. A real jerk. The first round of drinks took 10-15 minutes to arrive. Nobody ever asked our table of 6 if we would like a second glass of wine. Our food came out piecemeal for the group. The main dishes were delivered in sets of two over 13 minutes. By the time the last guest was served the first served guests were half way finished. And they ate their meals cold after we finally insisted they begin.
We are a well traveled group and have enjoyed many of the beautiful restaurants in Chicago. Kudos to the chef but the serving staff has a lot of work to do.
Fun evening and terrific server, Fatina!!
She helped make it special!!
service was outstanding, prepared off the menu items for us
The view was amazing, the seating was comfortable, the staff was friendly, and the food was tasty. My main problem was that it took way too long for a server to come over to our section, and it was not a particularly busy evening. Then, once one did come over to our section, he served the older couple next to us first even though we had been seated at least 15 minutes before them (for clarification, we are in our early 20s and this couple was probably in their 40-50's). The bartender did make up for this a bit because my date went up to the bar after about 20 minutes of waiting, and he gave the drinks to us for free.
Only other problem was that I asked how big the octopus dish was and the server told me it was pretty big, then only two tentacles came out. Luckily we ordered brussel sprouts as well!
We chose this restaurant to celebrate my mom’s 80th Birthday. Party of 7, 4 of whom had flown in. We requested a table outside long before the day of our reservation. It was 80 degrees and the ONE table with an umbrella was taken. We were seated in the sun. There was another umbrella stand and we asked that an umbrella be put in it. They said it was broken. To have this high-end of a restaurant with a fabulous terrace, with only one functioning umbrella is quite unbelievable. We ended up switching tables to be partly in the shade of the one working umbrella after another party left. We still had 3 people who got sunburned. The burger was undercooked, the walleye sauce was odd. The ham and cheese was more like a ham salad sandwich. The spinach salad and Rueben were excellent. The service was outstanding. However, we totally expected some sort of special birthday treat for our mother. I mentioned in my OpenTable and verbally on the phone that we were celebrating a birthday. A scoop of ice cream with a candle at the very least. We left shaking my head and very disappointed.
Waiter was always in a hurry and seemed to be put out with our inquiries about cocktails or special order of a mixed drink not specifically on the menu. Overall view is great but we were not impressed with service and wouldn’t go back.
Great location, terrible service and very limited menu. Server was nice, but kitchen was extremely slow...
Me and my husband Celebrated our 17th year wedding anniversary here over lunch. We were treated very special by serving us complimentary dessert! The servers are very accommodating even with our almost 2 years old daughter enjoyed their place. Outdoor view is amazing! Would be back for sure 😊
The view was just as incredible as the food!
We had reservations for inside dining, but when we stepped outside we knew immediately that’s where we needed to be. Staff was friendly and great to work with. Would recommend to anyone coming to Chicago...a must do!
Food choice was limited and food quality was mediocre.
this place was a very beautiful restaurant to eat in overlooking the downtown area food was delicious but small portions for the high price! The menu could've been better as well otherwise perfect Dinning experience
I took my mom here for mother’s day brunch and had an excellent time. The food was great and the environment was sophisticated yet buzzing. A few overpriced items like an $18 fruit plate, but you are paying for the gorgeous view and the trump name.
We were placed on the hallway. Food got mixed up. Specifically told there was no pancake being served but later on there was . My son’s plate came out very late. The waiter was accommodating though with our drinks. Don’t know what happened in the kitchen. The saving grace is the photographer for mother’s day !
I made a reservation for Terrace 16 at Trump for my Birthday and I had an amazing night! Gorgeous views of the city and such an amazing experience for a fun night of drinking and partying!
Amazing! Highly recommend
The experience was real bad and I was very surprised that it was since it is a Trump Hotel. The menu that night was dummied down,there were no appetizers on the menu. The waiter we had kept on bothering us during our meal. The finally straw was when I finally got my bill I paid cash and he brought back the wrong change by $20. I will never eat there again and will tell others to do the same. You pay to much money for bad service like that.
This is nice if you want a nice view in a fancier eatery. The dessert was great. The menu lacks much vegetarian entrees though. I didn't like my pasta dish and paid a good amount for it. It lacked flavor and I barely ate any. The fried chicken my companion had was reported as okay. The service and ambience is good. I felt the menu could be tweaked a bit at those prices.
Lunch—food was great! Staff very responsive. Nice, enjoyable meal.
My CC was charged for someone else’s bill..(more than double what our actual tab was).
They charged me more, for the Trump red blend wine, than what was posted on the menu. I didn’t complain about the wine price, as it was a large pour and was delicious, but in reality, I should have only been charged the $14 rather than the $25 per glass.
Also...The server said that he dropped our leftovers, so we waited as they remade a partial meal and packed things up, which I thought to be kind and thoughtful. And good thing we had to wait, as that’s when we realized we were paying for someone else’s tab!
I feel the server was having an extremely bad night, which was quite annoying.
The food has very limited options. The location is perfect, view is the best. But when we were there the door to outdoor terrace is locked. I hope they can change chef to provide more seafood options. They can add DJ to attract younger people.
View is definitely a reason to visit. Maybe have a drink. The food was okay. Has steak, lamb chops and salmon tartare. It was okay. I expected better quality than Cheesecake Factory. Service was excellent.
Very good restaurant! Definitely will go next time!
It took almost forever to get our order he took our after someone else order that showed up after us it was like 45 mins in between him coming back to the table and food I thought it was a dress code ppl had on backpacks and everything just horrible service would not go back
Tourist traffic ruined the entire experience. Kids, baseball caps, and walk-through tourists made this my last visit to this venue. A long way from the perfection of the 16 and Terrace days of old. Don't waste the time to visit this "Denny's" on the 16 floor of Trump Tower.
The view is spectacular. The food was very tasty and reasonably priced. Service was very good as well.
Maybe for a one time experience. The food was ok for the price. I expected much better service and the food to taste better for the price
Outstanding expierence food service etc top notch. Definately will come back there agaun
Great environment, food, and service!!!!
One of the best steaks I’ve ever eaten. My compliments to the chef!
Food was good, not great. Not a lot of variety in the menu. Seating was awkward in some areas. Couch seating with round tables. I was sat next to my fiancé, which was fine, but for people that are larger or first dates, it would be a little uncomfortable.
The s’mores are A MUST have.