Terra Tempe Kitchen & Spirits

Commentaires sur le restaurant Terra Tempe Kitchen & Spirits de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Stephen

   Phoenix 13 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   What a pleasant surprise! We had Easter brunch here rather than at a Scottsdale resort where the prices were outrageous. For a very reasonable holiday price, we enjoyed wonderful food, superb service, and a great ambiance, especially given that it is a lobby restaurant. Thoroughly enjoyed ourselves!
   

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2. P

   Paul

   San Diego1 commentaire

   3.0

   Y est allé le 30 mars 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 2

   Customer service poor. Receptionist did not greet us. Did not say a word, just stared waiting for me to speak. Waitress was pleasant but not at all attentive and never really made us feel welcome. Gentleman dressed extremely casual with keys hanging out of his pocket was helping waitress serve meals??? Photo of restaurant on website is deceiving. It is simply a section just off lobby at Westin.
   

   Terra Tempe Kitchen & SpiritsA répondu le 1 avril 2025

   Hi Paul, I'm sorry to hear you did have a great experience at Terra Tempe. What's even more upsetting to know is that you did not feel welcomed during your visit. Being in the world of hospitality we want to create a warm, friendly environment for our guests to relax and enjoy themselves. I'm sorry you did not feel that way. We appreciate your feedback and will make sure to address the appropriate parties to guarantee better service and better guest experience overall. Thank you again, -The Westin Tempe
   

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3. OT

   Client d'OpenTable

   Louisville1 commentaire

   1.0

   Y est allé le 15 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 5

   The atmosphere was so nice. And for the prices, I really was hoping for more. Ny steak was tough and low quality. The short ribs were dry and underwhelming. The fries and Greek salad were amazing though. I think there are possibly a lot of other good things there, but the steak and short ribs are not recommended.
   

   Terra Tempe Kitchen & SpiritsA répondu le 17 mars 2025

   Hello, Thank you for taking the time to review your dishes at Terra Tempe. We appreciate your honest feedback in relation to the dishes you had on Friday evening. We actually launched our new menu that evening so this is great information to have for our kitchen crew. We hope you will give us another chance to iron out some things and provide you with the best food in Tempe! Cheers! The Westin Tempe
   

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4. OT

   Client d'OpenTable

   Dakota du Sud5 commentaires

   5.0

   Y est allé le 6 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   top knotch, delicious food even able eat gluten free
   

   Terra Tempe Kitchen & SpiritsA répondu le 6 mars 2025

   Thank you for your 5-star review! Glad to hear everything was "top-notch"! We look forward to seeing you again soon! Cheers! -The Westin Tempe
   

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5. J

   Janhvi

   New York City2 commentaires

   1.0

   Y est allé le 6 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Terrible experience. There was no Wicked experience tonight even though we booked it through the open table app. None of the staff knew what we were referring to once arriving to the restaurant. Very amateur service with astronomical prices. Terrible service. Poor listing by open table as well.
   

   Terra Tempe Kitchen & SpiritsA répondu le 6 mars 2025

   Hi Janhvi, Thank you for letting us know about the mishap on Opentable. Though we will be offering this experience throughout the month of March, our start date is not until Friday 3/8. We apologize for the misinformation via Opentable and have fixed this issue for today. We thank you for bringing this to our attention and we hope we get the chance to serve you next time. Thank you, -The Westin Tempe
   

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6. G

   Gracias

   Phoenix 6 commentaires

   5.0

   Y est allé le 5 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   I had a solo dinner at Terre Tempe Kitchen, it was originally supposed to be a date but unexpected events made it a solo experience, since I was already on my way there I made the most of it and treated myself. The food was great and the service was better. The space is very open and the decor is unique. It does feel like a high end hotel or a lounge in an airport. I would recommend the place and the food was definitely worth the price, if not better
   

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   Terra Tempe Kitchen & SpiritsA répondu le 6 mars 2025

   Thank you for choosing to dine at Terra Tempe, Gracias! We're thrilled to hear that you decided to treat yourself and join us at the restaurant. We appreciate you taking the time to write us a stellar review and we hope we get the opportunity to serve you again soon! Cheers! -The Westin Tempe
   

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7. S

   Shelby

   San Francisco1 commentaire

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 4

   Food, ambience, and service were very good, but when I ordered the Seabass for $40 plus it supposedly came with vegetables, the Seabass was great, but there were paltry few vegetables. That was really the only disappointing part of the evening Otherwise everything was good
   

   Terra Tempe Kitchen & SpiritsA répondu le 21 février 2025

   Hi Shelby, Thank you for dining wit us on Valentine's Day this year. We apologize that your Seabass did not come out as advertised, especially on a special day like Valentine's Day. However, we are happy to now that everything else was good and to your liking. Be sure to be on the lookout for our new menu that will be rolling out this month. We can't wait for you to try it! Cheers! -The Westin Tempe
   

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8. V

   Valeria VIP

   Phoenix 1 commentaire

   1.0

   Y est allé le 4 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 1

   The experience was terribly misleading. The photos look nothing like what the restaurant actually looks like. It very much looks like a continental breakfast kitchen for hotel guests, rather than a nice restaurant attached to the hotel. Not sure why that would be a listed restaurant on Open Table. The menu online and what they actually give you there is different. The server actually encouraged me to leave a negative review and mentioned that this has happened in the past and he has had to deliver the same bad news to others. Apparently, management is terrible at updating the menus on their website. My husband and I just walked out after that without eating there. You have to pay for parking to get to this place, so save your money, go somewhere that's actually nice. It's not worth eating here at all unless you don't want to go out while staying at this hotel.
   

   Terra Tempe Kitchen & SpiritsA répondu le 10 février 2025

   Hi Valeria, Thank you for your valued feedback. Our website is currently up to date with our menu details and information, however the pictures we had did not reflect what our current menu is. I spoke with our marketing team and they will able to pull all of our older photographs. Please keep in mind we are in the midst of updating our breakfast and dinner menus and will be updating our website regularly. In relation to parking, we are located right off of Mil Ave which has street parking available if you do not wish to use our valet services. Our Front Desk will validate your parking ticket should you spend $50 at any of our restaurants We thank you for brining this to our attention and we hope you will think of joining us again when we officially being our new menu. -The Westin Tempe
   

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9. L

   Lisa

   Phoenix 2 commentaires

   1.0

   Y est allé le 2 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 3

   Our dinner arrived at our table close to a hour after we placed our order. The food arrived and looked like it had been sitting all day. We were looking forward to the jalapeño cheddar biscuits. The biscuits were stale. The side of the restaurant where we sat smelled heavily of cigarette smoke. Overall just a disappointing experience. Our server was friendly though .
   

   Terra Tempe Kitchen & SpiritsA répondu le 3 février 2025

   Hi Lisa, Thank you for your honest feedback. We take all reviews very seriously and will get to the bottom of what happened the evening of your booking. We apologize about your unsatisfactory experience at Terra Tempe. It's nice to hear you liked your server, however the rest of your meals is inexcusable. We pride ourselves on quality and it seems like we did not meet our own standards. We hope we get the opportunity to correct our misstep and that you will attempt to join us again. Thank you, The Westin Tempe
   

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10. S

    Sharmini

    Phoenix 2 commentaires

    1.0

    Y est allé le 1 février 2025

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 4

    The valet insisted on us paying him $18.00 cash to park our car - in spite of us telling him that we had dinner reservations… After dinner we went up to the front desk to get money to pay the valet, and the front desk said it’s free parking. Shane in the valet / scammer 🙁
    

    Terra Tempe Kitchen & SpiritsA répondu le 3 février 2025

    Hi Sharmini, Thank you for your review. We apologize for the misinformation as Valet parking can be validated once a total of $50+ dollars has been spent at the restaurant. We hope you enjoyed your dinner and time at Terra Tempe and welcome you to come and join us again. Cheers, The Westin Tempe
    

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