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Terra - Eataly
DINE SAFELY WITH EATALY
When you dine with us at Terra this summer, we promise to follow CDC protocol and do all we can to ensure the safety of you and our team. At Terra, we are taking the following safety measures: capacity limits, limited contact with our team, spaced-out tables, a system to reduce crowds, and fully sanitized tables and utensils between seatings. We ask that you sanitize your hands, sneeze or cough into your elbow, wear your mask before and after your meal, and strongly recommend using cashless payment.
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
We enjoyed lunch on the rooftop .
Perfect atmosphere & amazing views .
Food , drinks & service all spot on!
The only thing I’d suggest is better signage for Terra .
Eataly has a huge presence at this mall and there are many different facets of dining options and it can be incredibly confusing.
Fabulous location and now a great place to get excellent food, service and drinks. Outside dining on the top deck. The only downside is finding the place if you've not been before. The signage is minimal and you must go to the third floor, check in at the market and then go up to the deck level. Finding this out would be good to know when you make the reservation. Totally worth it. Leave an extra 15 minutes just to get from your car to the restaurant.
Celebrated my birthday with hubby and 3 kids - it was perfect. Social distancing, good food and beautiful ambience!
It was very nice but there was bees constantly near our table
Server was amazing and lively views. Definitely coming back overall a great experience and already recommended it to my family.
Wonderful brunch. Beautiful patio, fantastic food, great view.
We arrived on time and were told they were running behind and there would be a 15-minute wait, which turned out to be nearly 30 minutes. No apology was given. It was my wife's birthday, which I had indicated when making the reservation, but they didn't seem to know that. The food and service were good, but the overall experience could have been much better.
Great restaurant with a wide variety for brunch. Totally COVID compliant...felt very safe!
We are in trying times with a lot of places closing , and as a hospitality worker that has not worked since March I know it's hard for places to stay open.
I know that places cut back on staff to make ends meet to make their budgets.
But when you come to a nice place as this you expect a little bit better service when a meal cost you over $200.
When the server first arrived he apologized that it took him a bit to arrive t the table, he said that he was making coffee in the back. My wife and I looked at each other like thats our problem? During our meal serviced he has disappeared for a bit.
Usually in a place as this I know servers get around 4 to 6 tables max, during this pandemic I've seen that servers get 6 to 8 tables per service , I believe that the service staff is getting overwhelmed.
I hope that restaurant establishments evolve their thinking to give the great service that they have in the past.
great ambiance. service was a little slow, but that's ok b/c we were in no rush.
Socially distanced and still had a great vibe! Food was incredible and drinks were perfection! A nice change to quarantine life!
During the Covid pandemic, a week into the Bobcat Fire, and 90+ degree temperatures, eating on the Terra patio/courtyard was a welcome respite.
Great service. Food was delicious although my pasta is a bit more salty than I prefer. Felt very safe, restaurant made great effort to follow guidelines under COVID recommendations
The food is outstanding, the service was good, the food was very slow to arrive but was delicious when it came. The big problem was that they double billed us. We ordered 4 appetizers and 3 entrees. They billed us for 8 appetizers and 6 entrees. I think what happened was they forgot to submit the food order and then put it in again which explains why it took so long to get our food. We have contacted the restaurant about the double billing but so far it has not been resolved. They said they would get back to us but have not done so
It was lovely but not perfect.
Great service and yummy food! Handled covid very well with spaced out tables that were actually 6+ feet and clean tables/utensils.
Terra is doing an amazing job at all they normally do plus spacing the tables far enough apart that you feel very safe.
The Branzino was outstanding👌🏻👌🏻
Great food, service and atmosphere considering all the restrictions. I would definitely recommend this place and we will certainly go back.
My girlfriend and I loved our lunch. We will be back soon.
Thank you. Todd
Great DineLA experience. Highly recommend.
Food was great. Service from wait staff was good. The hostess, aka the FIRST IMPRESSION was horrible so for that reason, I won't go back.
background on this:
I had been wanting to try this place for a while, it's a little far from me since I'm in dtown and have so many options here. I still wanted to check it out. I decided to take my Mom to make a nice experience for her since she's been stuck at home due to pandemic. My Mom is nearly 70 so it was difficult getting there due to the location of this place. Was not easy to find considering I'm not familiar with the area or Eately. Anyway we checked in at the first check in where they took our temp and then we had to go up a couple flights of stairs. We get to the Hostess counter, she was in the middle of something, which I understand so just stood by waiting. However, it was longer than one should wait without at least some kind of acknowledgement. I continued to wait longer until I finally spoke up to get her attention. She responded annoyed as if I'm bothering her and just said to wait. She then left us still just standing there without saying anything. She finally came back and walked us to our table. Never greeted us, it was the rudest thing and quite frankly soured the experienced. We were looking forward to this outing, made the drive and I was just really disappointed that she would be rude not just to me but more importantly to my Mom. That's what really bothered me so I won't go back.
We had a wonderful time and always love the service we receive when we come. Thank you.
The food wasn't as great as I remembered but still delicious.
Food is mediocre, in my opinion. Great drink choices. The Italian wine is lovely, and their gin drinks are amazing. The atmosphere is why I enjoy coming here. The service was decent, could have been a little more attentive, but very friendly. I will come back to have drinks w friends, maybe some appetizers. The food isn’t bad, just not great and anything I’d say I’d have to have again.
Great food. Good prices. Overall good value. Service was good not great but giving some leeway for Covid. We will be back
Nice and quiet. Tables well spaced out. Service was great and brunch menu on point.
The food was overpriced for what it was. We were put on the smallest table and the servers were frustrated with us when we asked to move tables or remove food items to fit our plates. I was baffled that they were mad at us that I have to basically place my plate on my lap.
The ambiance was beautiful and the only nice thing about this place.
Everything was fantastic...but pricing could be better.
Bread can def be improved.
Everything else was very good.
Socially distanced tables were comforting.
Love the ambience. Well distanced and masked. Loved the gin and tonic. Nice presentation. Frittata was tasty but a little over cooked. Loved the French toast but the fig preserve felt a little dense and heavy. My guest was underwhelmed by eggplant raviolis. Would go back and try again. Good service. Love the venue,
Indifferent service. And risky health measures in kitchen during COVID 19
Outstanding. Went there for DineLA and would definitely go back. Appetizer, entree, dessert were all delicious.
No acknowledgement of my husband’s birthday although it was part of our reservation and I personally told our waiter.
After I told the waiter I was deathly allergic to shellfish, the wait staff mixed up the orders and gave me my husband’s pasta with lobster. Lucky for everyone I noticed as I raised my first forkful to my mouth!
Amazing food and cocktails. Great view! The perfect trendy LA lunch spot!
Great roof top views if you can get seated by the windows. Took the last reservation for brunch and it wasn’t too busy. You need to book ahead as they get booked up pretty quickly. They will call to confirm your reservation too. Felt pretty safe, everyone was spread out.
Great food! We love the bolognese pasta and the service and staff was wonderful!
Birthday lunch. Great time.
We love this restaurant and have been here before. I’m glad that they are open again. We felt very safe , the tables were far apart. We will be back.
The server indicated because of Covid 19 customers are now unable to bring in wine from the outside. Apparently the policy just changed and the restaurant would not make an acceptation for us.
We won’t be returning.
Everything was superb. Alex, our server, was great.
Terra - Eataly is rated 4.6 stars by 730 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.