Terra - Eataly

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1. FM

   FoodieMom

   Los Angeles

   66 reviews

   vip
   3.0

   66 reviews

   Dined 2 days ago

   overall3food3service2ambience4

   We were excited to try TERRA at Eataly because the quality of the food in the store is so terrific and we thought a rooftop patio sounded like fun. While the food was fresh and good, I would say the experience was not great. First of all, we had to wait a bit to be seated and the hostess staff wasn't particularly informative or friendly. Once we got to our table, we were met with a brisk hello and water preference questions. Overhead was a speaker playing the oddest combination of music at such a volume we could barely hear each other. When our waiter reappeared with the water, my son asked if he might lower the volume, but we were told that would mean the entire volume would have to be lowered. Fine. So, we say, "we are starving, can we please order?" The waiter said, "give me two minutes, I'll be right back." As you might have guessed we waited again for a bit. Now we have ordered. This was lunch, so we all had salads. Each of us felt our individual dishes were too salty. The veggies were fresh and the grilled salmon was good. Nothing to run back for. We barely saw the waiter again and when he dropped the check it was rather abrupt. The staff didn't match the warmth of the culture or the overall environment.

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   We go a lot. Always delicious. Great service.

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3. OT

   OpenTable Diner

   Central Coast

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service4ambience5

   One of the waiters were not very helpful. They were very busy and seemed understaffed. Otherwise it was very nice. Food was good but not outstanding. Other staff members were amazing!

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4. L

   Laura1014

   Los Angeles

   21 reviews

   5.0

   21 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   A little pricey, but the food is so worth it. The staff made a lot of accommodations for us with the weather being less than sunny and warm, we were sitting outside. Love this place!

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5. CG

   CalGal1

   Los Angeles

   11 reviews

   vip
   4.0

   11 reviews

   Dined 5 days ago

   overall4food5service4ambience4

   It is a lovely setting. Initial service was slow, but once the food came out, service was attentive. Everything was truly delicious. I would have appreciated having more simple dessert choices, such as cookies or cannolis (all the offerings were rich and creamy).

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6. JM

   JonathanM

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined 5 days ago

   overall1food1service1ambience4

   Service was very slow. It took more than half an hour to get our main entrées. The chicken entrée was cold and looked pale.

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7. MD

   MarcD

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Always a great time at Terra! My entire group has been there 4 -5 times in the last year or two, and it's always a welcome, cool spot.

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8. P

   Polanco

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   overall5food4service5ambience5

   The food and atmosphere was great. Our server Natalie was on point. She knew that menu and offered suggestions from wine to dessert. Everything she suggested was simply fabulous.

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9. OT

   OpenTable Diner

   Los Angeles

   14 reviews

   3.0

   14 reviews

   Dined 6 days ago

   overall3food4service2ambience4

   Eataly is awesome - but Terra was just OK. Our waiter was terrific, food was great - but we had to wait over an hour for our main course to be served after we finished our first course and part of the order forgotten. Ludicrous for lunch. Management apologized with one comped dessert for the four of us. At over $50. person and no alcohol - it will some time before I go back.

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10. GH

    GraceH

    Los Angeles

    19 reviews

    vip
    5.0

    19 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    First time there. Sat inside at a table for two. The staff was so friendly and helpful when my husband and I were deciding what bottle of wine to pair with our meal. Ordered the octopus appetizer and it was so tender and delicious. For our main meal we ordered the branzino with a side of broccolini and truffled mushroom pasta. Every dish was delicious. Definitely coming back.

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11. WD

    WendyD

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Gorgeous terrace overlooking the hills, festive lighting, yummy food! What’s not to like?

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12. SB

    StephB

    Los Angeles

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Our bartender/ waiter was perfect

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13. M

    Mylene

    Los Angeles

    11 reviews

    vip
    5.0

    11 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    The best food, ambiance and most of all service. Love their empress gin and elderflower drink! Come here quite often and has never had a bad experience by far.

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14. OT

    OpenTable Diner

    Los Angeles

    9 reviews

    5.0

    9 reviews

    Dined on January 26, 2023

    overall5food5service5ambience5

    Spencer our server was excellent and very friendly. We loved our experience.

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15. GH

    GrantH

    Los Angeles

    21 reviews

    3.0

    21 reviews

    Dined on January 25, 2023

    overall3food3service4ambience4

    Food is tasty but I think the pasta portions are kinda small.

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16. OT

    OpenTable Diner

    Birmingham

    1 review

    4.0

    1 review

    Dined on January 24, 2023

    overall4food4service5ambience4

    This was a very enjoyable dining experience. The waiter made excellent recommendations. We had an eggplant appetizer that was delicious. The skewered lamb was tasty but small portions. The butternut squash ravioli was exceptional and the clear winner of the evening. Our wine choices , also recommended by Miguel were delicious. Great ambience overall. $$

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17. LC

    LCandfriends

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Eataly is always a pleasure. The service is great and the food is really good. It’s nice to eat outside when the weather cooperates.

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18. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    Super friendly staff, beautiful view and spectacular menu. You must try the squid ink pasta, it’s to die for.

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19. SB

    SylviaB

    Los Angeles

    3 reviews

    vip
    3.0

    3 reviews

    Dined on January 22, 2023

    overall3food4service3ambience2

    Not enough heaters outside

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20. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on January 22, 2023

    overall4food4service5ambience4

    We massively overpriced. One can dine at the Ivy for less. $140 for two and only one beer. No drinks no wine. W A T CH O U T . Ouch!!!

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21. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Everything was terrific.

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22. JC

    JosephC

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Excellent food and customer service. The lasagna was an absolute favorite. The skewers are very tasty (all three meats). A definite must try.

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23. OT

    OpenTable Diner

    Yosemite

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Had the most amazing brunch experience. Such a beautiful restaurant and business. All the food was fantastic. Our server was super considerate.

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24. LG

    LauraG

    Los Angeles

    8 reviews

    4.0

    8 reviews

    Dined on January 20, 2023

    overall4food5service5ambience5

    I mentioned 3/4 times that it was my niece’s 50th birthday. Not only was there no birthday dessert with a candle, there was NO offer of ANY dessert menu. We had lunch, then came the bill. Not my idea of a well intended birthday lunch. Very disappointed

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25. OT

    OpenTable Diner

    Mexico City

    6 reviews

    vip
    4.0

    6 reviews

    Dined on January 17, 2023

    overall4food4service4ambience4

    Food and ambiance was as expected. Recommended

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26. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    An incredible atmosphere and delightful experience. Sitting outside in January was not a problem, plenty of space heaters. Request a table overlooking the Hollywood Hills. Our server was very friendly and helpful with our menu questions and wine selection. The plates were somewhat small but so delicious and honestly, just the right amount of food. My desert was an espresso martini, so good.

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27. MC

    MichaelC

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on January 14, 2023

    overall5food5service3ambience4

    My wife and I took my adult grandson and his girlfriend to Terra. We have eaten at 2 of the other restaurants in Eataly and we were ready to try the fancy place…All 4 of us had great meals…My wife had fish, moist and flavorful, she is doing keto and they were happy to accommodate her. The rest of us had pasta, my grandson had a meat sauce and said “this is the best meat sauce pasta I have ever had”. His girlfriend couldn’t stop raving about her meal, she is so cute, hope he decides to ask her to get married and she accepts…I had a simple pasta with marinara, you would be surprised how many restaurants mess that up…The sauce was excellent and the pasta was perfectly al dente…I couldn’t finish it all but my grandson took care of that…Forgot about the appetizer we ordered… small skewers of beef, chicken, and lamb presented on a couple of slices of Italian bread, so good, 12 skewers, so we all got to taste each flavor…BTW, I bought a beautiful bottle of wine in the Eatly store to have with dinner, I was told there was a $35 corkage, they waved the charge, NICE… The food only part of our experience, 4 entrées, and an appetizer was only $200, of course when you add the cocktails and wine it more than doubled.

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28. R

    Rebecca

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5

    Wonderful ambiance and amazing food!

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29. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on January 12, 2023

    overall5food5service5ambience5

    The food and ambience was fantastic. This is a great rooftop with outstanding views. I look forward to returning soon!

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30. AB

    AnastasiaB

    Los Angeles

    2 reviews

    vip
    4.0

    2 reviews

    Dined on January 12, 2023

    overall4food3service5ambience5

    great staff

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31. OT

    OpenTable Diner

    Las Vegas

    13 reviews

    vip
    3.0

    13 reviews

    Dined on January 11, 2023

    overall3food1service3ambience4

    Every dish and cocktail was disappointing. The quality of food has greatly fallen off since Terra’s strong opening. Sadly won’t be back any time soon

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32. OT

    OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service4ambience5

    Another fantastic dinner at one of my fav LA spots!

    Report
33. JZ

    JonZ

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service5ambience5

    Amazing food, drinks and atmosphere, what else can you ask for

    Report
34. G

    George

    Central Coast

    4 reviews

    1.0

    4 reviews

    Dined on January 8, 2023

    overall1food2service3ambience1

    We had dinner reservations for 7:15pm on a Saturday night. Arrived a few minutes early and was told that we would be seated at 7:15, despite tables being open. Seven minutes later we were seated at one of the open tables. Given the precise timing, we expected similar precision with the rest of the evening. This was not to be the case. The restaurant overall seemed frantic, we never received one of the items that we ordered (despite being told that it was one the way for nearly an hour), our entree was cold and undercooked, and it took over 90 minutes to receive it. The waiter was extremely apologetic and did everything in his power to try and accommodate us, bringing us another pasta dish to make up for the one that was lost, and the restaurant offered us desert (which we didn't accept) and comp'd the salad and bottled water. When I spoke with the manager, he was also apologetic and indicated that they had several issues with the kitchen that night, so not sure what was going on, but we left frustrated and disappointed. We will not be returning.

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35. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    4.0

    4 reviews

    Dined on January 8, 2023

    overall4food5service3ambience4

    Great food, good atmosphere, but the service left a lot to be desired.

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36. SL

    SamanthaL

    Los Angeles

    20 reviews

    vip
    4.0

    20 reviews

    Dined on January 8, 2023

    overall4food3service3ambience3

    Been many times and enjoyed both ambiance, service and food. This time was not as stellar as the others. It was packed, we were seated 30 min past our ressie, it was super loud, and for the price, the portions of the pastas especially seemed to have shrunk. The steak and salads were as delicious as always and service friendly.

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37. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined on January 8, 2023

    overall1food4service1ambience1

    The worst service I have ever had there! Very disappointing

    Report
38. JE

    JulietE

    Atlanta

    2 reviews

    3.0

    2 reviews

    Dined on January 8, 2023

    overall3food3service2ambience4

    Very slow and unresponsive service, food was not hot, and despite reservation for 2, had to wait over 15 min for table. Will not go again.

    Report
39. PK

    PKuklin

    Los Angeles

    1 review

    1.0

    1 review

    Dined on January 8, 2023

    overall1food3service1ambience3

    Absolutely no service. No server assigned to our table. Ignored all evening. Getting someone’s attention was nearly impossible. Even after asking for the manager twice, he never appeared. Felt like we were on a hidden camera prank show. Finally just got up and left. Worst experience yet at Terra. Don’t think we’ll be back.

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40. B

    Brendan

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on January 8, 2023

    overall3food3service2ambience3

    The manager on duty was horrible. We showed up early for our reservation at 4 PM. Since our reservation was made less than 30 minutes before arrival, we had to wait till 430 to be seated. We had a infant with us sitting outside in the cold as we waited. The hostess staff showed little care or help or interest in getting us seated. On top of that the restaurant was about half full since it was between lunch and dinner we had to ask almost half a dozen times in order to get seated or we were pretty sure they would’ve made us wait even longer. Food and drinks are pretty good but overpriced. It’s a nice atmosphere, but the management and his staff that day but pretty poor.

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