Terra - Eataly

Terra - Eataly reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Arielle

   Los Angeles3 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Booked prefix via open table for a large group. The restaurant assumed I didn't want that. They were able to resolve back to the original booking within a reasonable time.
   

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2. S

   Sanaz VIP

   Orange County13 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   A Disheartening Mother’s Day Experience at Terra - RACIST and RUDE Staff! I had high hopes for a special Mother’s Day brunch at Terra, having made reservations well in advance. Sadly, our experience was nothing short of disappointing. When we arrived, despite the restaurant being nearly empty, we were made to wait. Eventually, we were seated at a table in the direct sun on a hot day, even though numerous shaded tables were visibly available. When I pointed out the many empty tables, we were told they were reserved, even though we had a reservation as well. The staff’s indifference was frustrating, and attempts to create shade with an umbrella were futile. After begging the manager to not ruin our day and give us a different table, we were reluctantly offered an indoor seat—the worst possible one, right by the entrance and next to the wood-fire oven. The smoke was overwhelming, and the lack of privacy made the situation worse. To make matters worse, our server’s attitude shifted dramatically after the first interaction. She seemed annoyed and uninterested in serving us, and we were left waiting for basic things like a napkin for an unreasonable amount of time. It was obvious that we were being deliberately neglected. Ultimately, the entire experience felt discriminatory, as we observed better treatment and seating being given to white patrons, while we were sidelined and dismissed. This ruined what was supposed to be a special day for my mom and me. I cannot recommend Terra after this experience. The lack of professionalism, poor service, and apparent bias made it a place I will never return to, and I would caution others against dining there as well.
   

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3. L

   Lizzy

   San Francisco1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband was there recently for business and told me that I had to take my daughter there for dinner, the weekend I was visiting her so I immediately made reservations as I know the outside area booked up quickly. We had an outstanding experience the ambience, the service the food 10 /10. 
   

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4. K

   Kate VIP

   Los Angeles7 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat outside. There was live music and a nice view. We ordered the tasting menu. Everything was excellent with lots of leftovers. Wish I had room to order the gelato cart.
   

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5. V

   Vince VIP

   Los Angeles38 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   If you like seared Tuna, you will love their Tonno! All their pasta is perfect. Great outdoor/indoor ambience and fun to shop before or after in the Eataly store.
   

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6. F

   Frank

   Los Angeles1 review

   3.0

   Dined on April 27, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great food and ambience. Service was very subpar.
   

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7. J

   Jessica VIP

   Los Angeles2 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and incredible food. Really beautiful views that made the night even better.
   

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8. C

   Carlos VIP

   Los Angeles14 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love dining at Terra. The quality of the food, drinks and overlooking the Century City skyline is a great way to end the week. Great friendly service with great drink recommendations. We look forward to our next trip back
   

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9. S

   Sheryl

   Los Angeles2 reviews

   4.0

   Dined on April 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   It took awhile to take our order, service not so great. I brought a gift for my friend and the host thought it was a cake and said it’s $35 fee for dessert and I got confused. She didn’t even ask if I had a cake. I told her it was a gift not cake. Food was good, beautiful ambiance.
   

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10. a

    alfred

    Las Vegas3 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The rooftop vibes were on point! The DJ had the perfect playlist going—super chill but still kept the energy up. Cocktails were fire, food was straight-up delicious, and the whole atmosphere just hit different. Spent Easter Sunday up there and had the best time. 100% coming back with the crew—this spot’s a vibe.
    

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