Terra - Eataly

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1. d

   deborahm

   Los Angeles

   17 reviews

   vip
   4.0

   17 reviews

   Dined 1 day ago

   overall4food5service4ambience5

   2 critiques - we told the waiter it was my friend’s birthday, we ordered a dessert and there was no candle in it. Also the dessert came out so late that we finished our cappuccinos way before dessert.
   

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2. DH

   DonHLee

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Fabulous Brunch / Lunch with specials, including great pastas, charcoal grilled steak and brocollini!
   

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3. AY

   AhYee

   Washington DC

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   overall2food1service2ambience1

   Took my out of town friends here for dinner before catching a plane at LAX. I know it has just three stars but still wanted to give it a try because of the distance to the airport and easy booking . Unfortunately the experience proved that this place is exactly what it was rated if not lower. The seafood tray was totally overpriced: two skewers of small fish cubes, two skewers of thinly sliced squid, two medium size overcooked shrimps, two small grilled razor claims, all with no flavor serving for two cost $120. It’s so little that not even fill one person dinner. There were dipping sauces but didn’t go well with the seafood. A fresh baked bread about 2 fits size for about $18. The indoor dining area was dark and noisy. Overall, there’s no next time.
   

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4. o

   originalin

   Los Angeles

   49 reviews

   vip
   4.0

   49 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   Lovely supper. Great views. Grilled octopus was fab. Other dishes very good. Service also great. Highly recommended for a casual night out.
   

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5. MA

   MajidA

   Los Angeles

   25 reviews

   5.0

   25 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Our waiter Kevin was great. Celebrated our sons college graduation and it was a great setting and food!
   

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6. DS

   DeeannS

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   The food was delicious. The service was excellent.
   

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7. AH

   AddisonH

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Beautifully romantic rooftop italian restaurant. If you're a fan of italian food with a smoky twist this place is heaven.
   

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8. J

   Jasonb

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Food was amazing Wine was heavily overpriced. Beautiful ambiance
   

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9. SL

   ShelseaLuxe

   Los Angeles

   8 reviews

   vip
   5.0

   8 reviews

   Dined on May 21, 2023

   overall5food5service5ambience5

   Ambience , food and views were amazing! Service was great! Drinks were awesome! Will definitely return!
   

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10. CA

    CAKatie

    Los Angeles

    34 reviews

    vip
    5.0

    34 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5

    Beautiful setting for delicious food. Service was attentive, not overbearing, and we had a couple of special requests met with a smile. We both had the Tonnatelli Alla Carbonara and it was so rich and filling. I also had a very tasty Mimi & Coco cocktail. Can’t wait to come back.
    

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11. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    Great evening with great food and views! Drinks were great as well.
    

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12. J

    Joey

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5

    The food is excellent, ambiance outstanding. I love looking at the surrounding views. My favorite is the sorbet with whiskey
    

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13. SB

    SharonB

    Los Angeles

    25 reviews

    5.0

    25 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5

    This was my first restaurant experience since Covid. It happened to be my last place before Covid, so I had to come back. It was a beautiful day out on the patio and seeing the view. The food was delicious, fresh and nice portions. Our server was on top of things and very nice. It’s the perfect place for dining with just 2 or for a gathering of friends/family. The table side tiramisu is a must try, at least once.
    

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14. KK

    KarenK

    Los Angeles

    3 reviews

    3.0

    3 reviews

    Dined on May 17, 2023

    overall3food3service3ambience4

    Steak wasn’t tender for $180 wagu and they didn’t have any steak sauces also salad was horrible
    

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 17, 2023

    overall5food5service5ambience5

    We were two friends catching up after not being able to get together for awhile. And, Terra was perfect and great! Food and service was excellent. Plus, the lively yet relaxing beautiful atmosphere was just what we needed. A wonderful night! Thank you!
    

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16. OT

    OpenTable Diner

    Orange County

    3 reviews

    2.0

    3 reviews

    Dined on May 16, 2023

    overall2food3service3ambience4

    Food just took way too long to get out. Server was nice, but should have been some explanation of why there was 20-30 minutes lag time in between courses. All we had was bread, skewers and pasta. Honestly would have preferred the skewers with the pasta. Wanted to finish so we could have time to shop, but we’re cut short on that because service took so long. Ambience was nice. But it does make a difference if at least the server acknowledges to the guest that things are taking longer than normal. I could see that there were two large groups which is probably the cause- do offer some solutions, like some extra complimentary bread or something. We were honestly picking at the crumbs on the table we were so hungry waiting.
    

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17. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 16, 2023

    overall3food4service2ambience4

    Food good, service meh, pasta was excellent appetizers could be better, polpo to be specific.
    

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18. OT

    OpenTable Diner

    Los Angeles

    9 reviews

    vip
    4.0

    9 reviews

    Dined on May 16, 2023

    overall4food4service5ambience4

    I don’t understand why music has to be so loud. Even outside it was hard to hear others. It’s useless noise.
    

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19. CB

    CBSa

    Los Angeles

    12 reviews

    4.0

    12 reviews

    Dined on May 15, 2023

    overall4food4service4ambience5

    Love it here. Service was slow, but it was a very busy night so it was acceptable. Drinks and food were very good. We will be back
    

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20. TP

    TripleP

    Los Angeles

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2023

    overall2food5service1ambience4

    The food was great. Our waitress was a female. We were seated at 515pm and she didn't acknowledge us till 535pm. Nobody brought us water or asked if we wanted any drinks. I had to walk to the front to ask where our waitress was. Are you serious I have to walk away from my seat to ask for our waitress. She finally comes I said politely the other table was seated after us and you got there drink order and food before you even acknowledged us. At that point I knew from her response our service for the night was going to be bad. She responded by saying oh sorry. She never filled our water once, but I observed her filling other tables water. The good thing was she wasn't the one bringing the food. If it wasn't for the food being good and the other neutral waiters bringing our food the experience would of been a disaster. But we made a bad experience with the service into a positive. Our bill was a cheap one over 250.00 and I'll be honest I left a decent tip to prove a point. I could of paid and left her nothing but that would not of solved anything. As a regular customer to Terra I mean regular been here 8 times in the last 3 months I don't know I would bring my business or have my family friends support this establishment. Service is the number one priority and if she knew she didn't provide the excellent service she could of made up for it by being more attentive to our table. But she didn't I could tell we were a table she didn't want to service. But being Mother's Day I made a bad experience into a positive one for my wife and kids. But being ignored for 20 min till I had to get up is unacceptable. If she didn't want to serve us another waiter or waitress could of served us. Paul
    

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21. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food3service5ambience5

    Cocktails and atmosphere was amazing. Food was okay, I expected more for the price.
    

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22. JE

    JosephE

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined on May 14, 2023

    overall1food5service1ambience5

    We had two waiters switch. One took a break without telling us and the one replacing her had no idea. Then the second waiter disappeared on us.
    

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23. P

    Pvpeacock

    Las Vegas

    19 reviews

    vip
    3.0

    19 reviews

    Dined on May 14, 2023

    overall3food4service3ambience4

    Great food, slow service. As a large group we had to order from the pre-set menu which is a 3 course family style meal. The starters and pasta were good and a decent amount however the meat or 3rd course was small. Not enough food.
    

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24. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Every dish that I tried, whether it was my mom’s, dad’s, or siblings they were all good but, loved mine the most.
    

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25. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    Great place for lunch, amazing service and delicious food. Kid friendly also.
    

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26. SP

    SP16

    Los Angeles

    8 reviews

    4.0

    8 reviews

    Dined on May 14, 2023

    overall4food4service5ambience4

    Smoky inside, couldn't get a table outside. But the service was great and attentive.
    

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27. E

    Elisa

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Excellent service and accommodating requests even during a busy Mother’s Day service
    

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28. R

    Ricardo

    Los Angeles

    35 reviews

    vip
    3.0

    35 reviews

    Dined on May 14, 2023

    overall3food2service4ambience4

    My second time dining at Terra. Prior visit was a weekday that wasn’t very busy and the food was excellent. It seems like they were overwhelmed for Mother’s Day because the food was not good. Food was undercooked (chicken, pasta, etc.) and not well-seasoned. Bread was super burnt.
    

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29. AC

    AlessandroC

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined on May 14, 2023

    overall5food4service5ambience4

    Third time at Terra, always a great choice for Italian food. Excellent service; ambiance agrees with me, very good food. Value is debatable, as I feel everything is getting even more overpriced lately in LA, and while stylish, this is still a chain restaurant. All in all, was happy with my meal at Terra.
    

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30. KP

    KarinaP

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2023

    overall4food5service4ambience4

    Great food!! Great ambiance but it was cold that night and I wish they had more heaters. Also there isn’t much vegan options. I had a guest with me that is strictly vegan and had little to no options. Otherwise great place!
    

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31. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 14, 2023

    overall3food2service3ambience4

    Sadly, this was a special occasion which was not a special memory. My partner and I dine at Eataly a lot. It’s special to us. This reservation was not something we were happy with. Our anniversary was sorta ruined. Our service was very nice. But our food was mixed up. We heard the table next to us receive our dish. They verbatim said “oh this is the mushrooms we were going to order that” - well if you hadn’t ordered it yet it isn’t yours! We then we’re made feel like we were crazy. The shrimp tasted of the ocean floor - for the first time ever we had to send the dish back. My meat choice was mixed up and I received the wrong skewers. We received a dish we did not request and were so hungry we kept it. Although it was not something we’d of ordered. We chose the place to celebrate as it holds great memories for us. Sadly, this was the worst dining experience we’ve had in a very long time. We left hungry, disappointed and sad.
    

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32. JC

    JuliaC

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    The food and service were absolutely impeccable. It was expensive, but it was expected and definitely worthwhile. We will be going again.
    

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33. EH

    EatHappy

    Los Angeles

    27 reviews

    vip
    5.0

    27 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Seater promptly! Great atmosphere, service and of course the food
    

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34. OT

    OpenTable Diner

    San Joaquin

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Always a pleasure to dine out at Eataly! Nothing short of amazing.
    

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35. MK

    MarkK

    Los Angeles

    7 reviews

    2.0

    7 reviews

    Dined on May 14, 2023

    overall2food3service3ambience2

    It was OK food. This place is expensive. It should be at least very good. But the service was poor. They forgot about us. Asked for easy things, a beer right before the main course and plates for sharing. Did not get them we had almost finished meal. Also, asked for water and did not get them to the end of the meal. Nothing that should have taken so long. Very disappointing. Went there for pre-Mothers day meal. Ordered 2 drinks, one appetizer, two entrees and a vegetable dish. Funning thing is, people who ordered far less got better service. We were not rude. Still tipped 20%. I just don't understand what has happened to LA restaurants.
    

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36. N

    Nicki

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    We had a fabulous time! It’s a little tricky finding the place. If I had to rate terra eately from 1-10, I would definitely give it a 10. The service was wonderful, the food was great, the view from our table was nice!
    

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37. JD

    JDeatswest

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    We LOVE Terra. The quality of ingredients and understanding of food is top notch, the service is lovely, and the vibe of the rooftop is perfect.
    

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38. GU

    GwenU

    Los Angeles

    11 reviews

    5.0

    11 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    DineLA at Terra was a great value. Each course was delicious and our waiter, Kevin, offered just the right amount of attentiveness. He was also able to describe wine selections. The scent of the wood fired grill adds to the relaxing and satisfying ambience.
    

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39. AT

    AndrewT

    1 review

    3.0

    1 review

    Dined on May 12, 2023

    overall3food3service3ambience4

    other than the new the overall value for your money was not what I expected.
    

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40. C

    Chris

    Los Angeles

    34 reviews

    vip
    5.0

    34 reviews

    Dined on May 12, 2023

    overall5food5service5ambience3

    While food and service were very good, our tables outside were too small and too close together. We also had to listen to our neighbor talk on her phone with the speaker on. Detracts from the value.
    

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