Terra at Eataly Boston

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1. SJ

   SJane

   San Francisco

   19 reviews

   vip
   5.0

   19 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Wonderful service. Food was delicious Always consistent

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Just awesome

   Report
3. EJ

   EJII

   New England

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   The waiter was very attentive and well informed on the menu options. The foot was exceptional, and the service was very good overall. We would definitely go there again and recommend to friends.

   Report
4. E

   Electra

   New England

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   One of my favorite spots, great food and atmosphere, excellent quality.

   Report
5. OT

   OpenTable Diner

   New England

   1 review

   2.0

   1 review

   Dined on September 18, 2022

   overall2food4service1ambience3

   Booked a business meal, drinks and apps that were ordered took >30-45 minutes to arrive (regardless of first or second rounds). The main course took almost 1.5 hour to come, during which one of our table mates had to leave for his next meeting without having eaten. During this whole time, we had to make multiple inquiries about our orders and repeat them to the servers. There seemed to be a communications breakdown between the servers and kitchen. Had high hopes, food was good, but unfortunately Terra did not deliver on service and timing. Pity, but I cannot recommend :(

   Report
6. OT

   OpenTable Diner

   New England

   1 review

   5.0

   1 review

   Dined on September 18, 2022

   overall5food5service5ambience5

   Everything was perfect and our server Jhon was wonderful as well.

   Report
7. OT

   OpenTable Diner

   New England

   1 review

   3.0

   1 review

   Dined on September 18, 2022

   overall3food2service3ambience5

   The setting is stunning. I’ve been here for dinner a few years ago but the quality of the brunch food was not the same. And they ran out of dishes so there were less options. The staff were kind but seemed overworked and it seems they could use some more help.

   Report
8. PM

   PaulMh

   Dallas

   37 reviews

   vip
   5.0

   37 reviews

   Dined on September 18, 2022

   overall5food5service5ambience5

   Everyone we eat at Terra at Eataly we are never disappointed with the food service and atmosphere. Very good

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9. g

   giusp

   New England

   1 review

   5.0

   1 review

   Dined on September 17, 2022

   overall5food5service4ambience5

   it was a nice experience. the staff is very supportive. the meal was actually good. a bit too much noise but it is understandable with the # of people visiting.

   Report
10. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on September 17, 2022

    overall4food5service5ambience3

    I sat outside which was welcoming but they did not have heaters for the cooler morning temperature. I had to ask twice for a booster seat, which while the service was great I felt should have been offered at check in. Our server made great suggestions! I will be returning and recommending.

    Report
11. MW

    MWBos

    1 review

    3.0

    1 review

    Dined on September 17, 2022

    overall3food3service3ambience4

    Nice ambiance but the bloody Marys were very watery, the cheese board was delivered without bread that was mentioned in the description, and I only got about a tablespoon of cream cheese to go with the smoked salmon and focaccia that I ordered.

    Report
12. JC

    JillC

    New England

    9 reviews

    1.0

    9 reviews

    Dined on September 17, 2022

    overall1food4service5ambience4

    The host should have informed us when we sat down that the kitchen was closing in less than 45 minutes. As a result, we were only able to have an appetizer. No meal!!

    Report
13. TB

    TonyB

    New England

    47 reviews

    vip
    4.0

    47 reviews

    Dined on September 15, 2022

    overall4food3service4ambience4

    I’ve been at Terra several times and the experience was always pleasant. This time the service was very adequate however I ordered a salad with shrimp it was extremely disappointing. The shrimp addition was $12. What showed up was a very tasty salad with just the right amount of dressing and two (2) shrimp about the size of a 1/2 dollar coin. 2 at $6 a piece. As I was with a business associate and recommended Terra I was clearly embarrassed for what I received. Of course I did not complain as it would have been inappropriate at the time. I’m really fairly easy to please but this was nothing shy of a joke. I’m chalking this up to an honest mistake. If it’s not there needs to be better supervision in the kitchen.

    Report
14. KJ

    KatyJ

    New York Area

    1 review

    5.0

    1 review

    Dined on September 12, 2022

    overall5food5service5ambience5

    Excellent food. Everyone enjoyed their meals, and we will definitely be back! The ambiance is perfect!

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5

    The ambience was great, the service was impeccable, the food was flawless.

    Report
16. K

    Kenny

    Seattle

    3 reviews

    3.0

    3 reviews

    Dined on September 11, 2022

    overall3food2service4ambience5

    Terra has a great atmosphere. It's insta-worthy and nicely decorated. The waitstaff is friendly and accommodating. The ingredients are high quality, but unfortunately the execution is lacking. I can recommend the burrata (appetizers) I cannot recommend the fried cauliflower and mushrooms, or either of the fritattas.

    Report
17. TZ

    TessaZ

    New England

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 11, 2022

    overall5food4service4ambience5

    Really beautiful place ! coffee was really good and pastries too! limited brunch menu but place was overall great !

    Report
18. M

    Murphy

    Kansas City

    28 reviews

    5.0

    28 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5

    We loved everything about it! Atmosphere, food, and service the best! If I wasn’t from out of town I’d eat there a lot. I’ve always loved Eataly but this restaurant is so perfect. Thanks Eataly for always giving a great experience all around!

    Report
19. L

    Lex11

    New England

    2 reviews

    vip
    1.0

    2 reviews

    Dined on September 9, 2022

    overall1food1service1ambience1

    Mice EVERYWHERE on patio

    Report
20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5

    Staff were very friendly and knowledgeable. The food was very noteworthy and their wine selection is superb

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21. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on September 9, 2022

    overall1food4service1ambience1

    We ate at the roof top lounge. There were mice everywhere!! The servers all know, but could care less. They were standing to the side talking about them and watching them around. A guest even said something to a server and he said “oh yeah, oh well” and threw his hands up. I know it’s outside, but there were just so many of them. It was gross.

    Report
22. OT

    OpenTable Diner

    Toledo

    4 reviews

    4.0

    4 reviews

    Dined on September 8, 2022

    overall4food4service4ambience4

    We got the swordfish which was tasty and the fettuccine ragu which was good, but not the best pasta I've had. The overall stars were the side/small dishes: the potatoes were the best I've tasted and the skewered mushrooms were delicious!! Overall, the taste of the food didn't match the price. The area itself was cool but a bit loud. Our experience was good but most likely won't go back

    Report
23. L

    Liberty

    New England

    16 reviews

    5.0

    16 reviews

    Dined on September 8, 2022

    overall5food5service5ambience5

    Food & drinks were great. Service was very helpful in making decisions.

    Report
24. OT

    OpenTable Diner

    Orange County

    7 reviews

    vip
    3.0

    7 reviews

    Dined on September 8, 2022

    overall3food3service4ambience3

    mediocre Italian fare. nothing really notable or especially tasty. Second time, last time.

    Report
25. CT

    ChrisT

    San Francisco

    17 reviews

    vip
    5.0

    17 reviews

    Dined on September 6, 2022

    overall5food5service5ambience4

    High quality food, very well prepared. Casual and nice

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26. OT

    OpenTable Diner

    New England

    3 reviews

    vip
    2.0

    3 reviews

    Dined on September 6, 2022

    overall2food2service1ambience2

    Very disappointed. The food was not good. We had the oysters appetizer. It’s the worst oyster I’ve ever had in my entire life! The $30+ steak is a small steak strip with a few pieces arugula on the side. And the service wasn’t friendly. Will never go back. Not recommend at all.

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 5, 2022

    overall5food5service5ambience5

    Such a nice birthday brunch with 6 girls! Definitely recommend - get the terra toast!

    Report
28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 4, 2022

    overall1food1service1ambience4

    My husband and I booked a reservation for our anniversary and figured we would try a new place. We were surprised and extremely disappointed as the service and experience was horrible. We had a feeling as soon as entering the hostess station when we weren’t greeted properly or welcomed. Our server didn’t even introduce himself either. We had to consistently call him over to ask for service. By the time he was around to take our order the menu special was already sold out. With our experience the amount you spend at a restaurant has an expectation of exceptional service and unfortunately that was not the case here. We will never recommend this restaurant nor returning ever again.

    Report
29. J

    Jonesy

    London

    4 reviews

    4.0

    4 reviews

    Dined on September 4, 2022

    overall4food4service5ambience5

    Terra is a great restaurant set in a lovely environment with very good food and excellent service…….we had a great time and will definitely return.

    Report
30. OT

    OpenTable Diner

    Tucson

    1 review

    3.0

    1 review

    Dined on September 2, 2022

    overall3food3service1ambience4

    Our waiter was rude and not attentive to our needs. He would not acknowledge when we asked for our order. The food was pretty good and made up for how poorly we were treated.

    Report
31. J

    Jenny

    Seattle

    26 reviews

    vip
    5.0

    26 reviews

    Dined on September 2, 2022

    overall5food5service5ambience5

    My family had a great meal here after college move in. The burrata and peaches were a favorite. Our service was wonderful! The shared grilled meats plate also is recommended. The vibe is bright and lively. Lots of fun.

    Report
32. BB

    BrittB

    Milwaukee

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 2, 2022

    overall5food5service5ambience2

    the new terra patio is not great. will eat inside or at one of the other restaurants moving forward until they upgrade

    Report
33. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5

    The Terra rooftop seems like a Boston hidden gem to me. Wish I knew about it before summer ended! Wonderful ambiance, great food and service. The espresso martinis are always good here.

    Report
34. K

    Kostonian

    1 review

    3.0

    1 review

    Dined on September 1, 2022

    overall3food1service4ambience3

    This is not my first time at Terra. I went to celebrate the special occasion but the experience I had last night made me certain that I will go back there again.

    Report
35. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 30, 2022

    overall4food5service4ambience4

    Inflexible menu. Service was OK, not great. Food was delicious.

    Report
36. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on August 30, 2022

    overall1food1service1ambience2

    We were on vacation. Food was super underwhelming…plates were bland. We left hungry and spent over $300.00. Not good food for the price!!!! We are at Tavolino in Foxborogh…it was half the price and 2x the taste and value…( maybe less ambience)!!!

    Report
37. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on August 29, 2022

    overall5food4service5ambience5

    Great first experience here. The setting was beautiful and the food was delicious. Service was very good and food came out quickly.

    Report
38. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food3service4ambience5

    The food was really tasty in the rooftop terrace area which was beautiful

    Report
39. T

    Tomato

    New England

    24 reviews

    vip
    4.0

    24 reviews

    Dined on August 28, 2022

    overall4food5service3ambience4

    Great food and drinks. The service was a little slow, but I enjoyed great outdoor dining.

    Report
40. OT

    OpenTable Diner

    Caribbean

    1 review

    vip
    2.0

    1 review

    Dined on August 28, 2022

    overall2food4service1ambience4

    The manager was very rude. We make a reservation for 9:30PM for 7 people which they accepted, but once we arrive to the restaurant they told us you need to order NOW because the kitchen close at 10PM and also hurry up with the drinks because the bar close at 11PM. We got no choice but to stay because it was already to late to book another restaurant. And then it got worse because they keep rushing us and when we order the 2nd round of drinks the manager basically throw a tantrum and told us in a very stern way this is the last drink you guys are getting for the night. Once we were with the dessert the manager came over, again, and told us guys you need to pay and leave NOW. Needless to said this experience ruined the last day two families had with their kids before they go to college. The overall experince was terrible and it was the worst experience we had in a restaurant in many years because it felt that there were some discriminatory attitude toward us because our spanish heritage. Next time if they don’t want to service customers properly do not take the reservation. And the manager need some serious training and should not be in the service business with wrong attitude. Lesson learned-We will never go back and we will let all our friends to stay away from the place.

    Report