Telefèric Barcelona - Los Gatos

Commentaires sur le restaurant Telefèric Barcelona - Los Gatos de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Toni VIP

   San Francisco12 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   Great food but a bit pricey. Parking is just hard in this location.
   

   Telefèric Barcelona - Los GatosA répondu aujourd'hui

   Hola Toni, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our food. We understand that parking can be a challenge and we're sorry for any inconvenience caused. Your feedback is invaluable and we appreciate it. Thank you for choosing Teleferic Barcelona, we're looking forward to serving you again soon! Gracias!
   

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2. R

   Richard VIP

   San Francisco15 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The paella was excellent. It's always excellent. . Love this place.
   

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3. S

   Steve VIP

   San Francisco59 commentaires

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Wait staff was excellent and very patient and accommodating. Albondigas, crispy potatoes, paella and sangrias also excellent. Noise level inside did not allow for much conversation. Outside was perfect.
   

   Telefèric Barcelona - Los GatosA répondu il y a 2 jours

   Hola Steve! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our albondigas, crispy potatoes, and paella. It's great to know our sangrias also hit the mark! We apologize if the noise level inside was not to your taste. We always strive to create the perfect ambiance for our guests. Your feedback is greatly appreciated and we look forward to serving you again soon. Muchas gracias!
   

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4. r

   ray

   San Francisco4 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service and food. The mocktails were fantastic... overall great experience.. a bit loud for a business dinner but very energetic and fun..
   

   Telefèric Barcelona - Los GatosA répondu le 25 avril 2025

   Hola Ray, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service, mocktails, and the food at our restaurant. We always aim to create a fun and energetic atmosphere for our guests, and we're glad you appreciated it. We understand that the noise level might have been a bit high for your business dinner, but we're glad you still had a great experience. We appreciate your kind words! Thank you for choosing Teleferic Barcelona, we can't wait to welcome you back soon! Gracias!
   

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5. M

   Michael VIP

   San Francisco1 commentaire

   4.0

   Y est allé le 24 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Good food but inattentive service for a fixed/mandatory 20% tip. Servers take orders then others deliver food and you go long periods without seeing the primary server.
   

   Telefèric Barcelona - Los GatosA répondu le 24 avril 2025

   Hola Michael! Thank you for sharing your experience with us! We are glad to know you enjoyed our food and we deeply apologize for the server delays. While we are glad to hear that you enjoyed the food, it's clear that your service experience did not meet our usual standards, and we’re truly sorry for that. Regarding the "mandatory tip", we’d like to clarify that the 20% charge is a service charge, not a gratuity. This charge is applied to all bills to support our team and ensure the high-quality service and experience we aim to provide. Transparency is of utmost importance to us, which is why this service charge is clearly stated on our physical menus, website, and on every customer receipt. Gracias!
   

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6. J

   Jeni VIP

   San Francisco29 commentaires

   3.0

   Y est allé le 23 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   This was the worst service except the busboy. They changed servers 3xs, forgot food, said they were getting the food, forgot then said ‘you didn’t get that yet?’. Plus no matter the service you pay 20% on the full bill. I guess that’s why the wait staff is completely unmotivated. I’ll ho to Pinxopote from now on.
   

   Telefèric Barcelona - Los GatosA répondu le 24 avril 2025

   Hola Jeni! Thank you for sharing your experience with us! We deeply apologize for the server delays, it's clear that your service experience did not meet our usual standards, and we’re truly sorry for that. Regarding the "mandatory tip", we’d like to clarify that the 20% charge is a service charge, not a gratuity. This charge is applied to all bills to support our team and ensure the high-quality service and experience we aim to provide. Transparency is of utmost importance to us, which is why this service charge is clearly stated on our physical menus, website, and on every customer receipt. If you’re open to giving us another opportunity, we’d love the chance to show you the level of quality and care we strive to deliver. Gracias!
   

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7. J

   Junzhong

   San Francisco1 commentaire

   4.0

   Y est allé le 21 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   Price friendly, ambience is amazing, easy to find parking, good place for dating. Love it.
   

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   Telefèric Barcelona - Los GatosA répondu le 21 avril 2025

   Hola Junzhong! Thank you so much for your words! We truly appreciate your comments about our restaurant. We're glad you had a great experience with us, and we can't wait to host you again! Hopefully we'll share a lot more meals together. Muchas gracias!
   

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8. D

   David

   San Francisco20 commentaires

   4.0

   Y est allé le 19 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   Dinner was great until the paella, which is not a good thing since we went there specifically for that. Tapas were good and the oysters were excellent. Unfortunately the lobster paella was too salty and the jumbo shrimp obviously frozen and tasteless. Cooked on top of the paella, the shrimp was mushy and inedible. The lobster also tasted frozen. Should have stuck with the squid
   

   Telefèric Barcelona - Los GatosA répondu le 21 avril 2025

   Hola David! Thanks for the feedback We're glad to hear that you enjoyed our tapas. However, we're sorry to hear about your experience with the paella. We always aim to deliver a great experience, and we regret that we missed the mark with your paella. We will certainly take your comments into consideration as we continuously strive to improve our food quality and preparation. We appreciate your patience and hope to see you again for a better experience. Muchas gracias!
   

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9. B

   Bíck

   San Francisco1 commentaire

   3.0

   Y est allé le 18 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 5

   We ordered the Catalan Tomahawk steak and the lobster paella. While both dishes had great flavor and were clearly made with quality ingredients, they unfortunately arrived cold, which took away from the overall experience. I believe they would have tasted excellent if served hot. That said, the seasoning and presentation were impressive, and the overall taste was still enjoyable. I’ll definitely be back to give them another try; I can see the potential for a truly great meal.
   

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10. S

    Stephen

    San Francisco15 commentaires

    5.0

    Y est allé le 17 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We love Teleferic Barcelona restaurant in Los Gatos! We learned that Teleferic would be hosting Flamenco music on April 16, so we made resos for a date night. Max, the manager of Teleferic, set us up with a table near the Flamenco musicians that was perfect. We love the ambiance of the place, and ordered a nice red wine, Clio from Jumilla Spain. It was recommended by our server and was so wonderful! We started with a tapa, Pan con Tomate, then Empanadas (chicken), Patatas Brava, and Gambas (prawns)Al Ajillo. Everything was authentic and sensational. We can vouch for this place as we have been to Spain, as well as dining at their Barcelona location. Save yourself the airfare and go the Teleferic Los Gatos. See what all the buzz is about!!
    

    Telefèric Barcelona - Los GatosA répondu aujourd'hui

    Hola Stephen, We're thrilled to hear you enjoyed your date night at our restaurant, especially the ambiance and authentic Flamenco music. It's wonderful to know that our tapas, Pan con Tomate, Empanadas, Patatas Bravas, and Gambas Al Ajillo hit the spot. We strive to provide authentic flavors and a unique experience for our guests, and we're glad you appreciated it. We’ll be sure to pass along your kind words and thanks to Max, he’ll be delighted to know you appreciated the special seating arrangement and enjoyed the Flamenco experience! Thank you for choosing Teleferic Barcelona, we look forward to welcoming you back for more memorable experiences! Gracias!
    

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