Telefèric Barcelona - Los Gatos

Reseñas de Telefèric Barcelona - Los Gatos de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Toni VIP

   San Francisco12 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 3

   Great food but a bit pricey. Parking is just hard in this location.
   

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2. R

   Richard VIP

   San Francisco15 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The paella was excellent. It's always excellent. . Love this place.
   

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3. S

   Steve VIP

   San Francisco59 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Wait staff was excellent and very patient and accommodating. Albondigas, crispy potatoes, paella and sangrias also excellent. Noise level inside did not allow for much conversation. Outside was perfect.
   

   Telefèric Barcelona - Los GatosRespuesta enviada hace 1 día

   Hola Steve! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our albondigas, crispy potatoes, and paella. It's great to know our sangrias also hit the mark! We apologize if the noise level inside was not to your taste. We always strive to create the perfect ambiance for our guests. Your feedback is greatly appreciated and we look forward to serving you again soon. Muchas gracias!
   

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4. r

   ray

   San Francisco4 reseñas

   5.0

   Comieron en 25 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and food. The mocktails were fantastic... overall great experience.. a bit loud for a business dinner but very energetic and fun..
   

   Telefèric Barcelona - Los GatosSe respondió el 25 de abril de 2025

   Hola Ray, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service, mocktails, and the food at our restaurant. We always aim to create a fun and energetic atmosphere for our guests, and we're glad you appreciated it. We understand that the noise level might have been a bit high for your business dinner, but we're glad you still had a great experience. We appreciate your kind words! Thank you for choosing Teleferic Barcelona, we can't wait to welcome you back soon! Gracias!
   

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5. M

   Michael VIP

   San Francisco1 reseña

   4.0

   Comieron en 24 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Good food but inattentive service for a fixed/mandatory 20% tip. Servers take orders then others deliver food and you go long periods without seeing the primary server.
   

   Telefèric Barcelona - Los GatosSe respondió el 24 de abril de 2025

   Hola Michael! Thank you for sharing your experience with us! We are glad to know you enjoyed our food and we deeply apologize for the server delays. While we are glad to hear that you enjoyed the food, it's clear that your service experience did not meet our usual standards, and we’re truly sorry for that. Regarding the "mandatory tip", we’d like to clarify that the 20% charge is a service charge, not a gratuity. This charge is applied to all bills to support our team and ensure the high-quality service and experience we aim to provide. Transparency is of utmost importance to us, which is why this service charge is clearly stated on our physical menus, website, and on every customer receipt. Gracias!
   

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6. J

   Jeni VIP

   San Francisco29 reseñas

   3.0

   Comieron en 23 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   This was the worst service except the busboy. They changed servers 3xs, forgot food, said they were getting the food, forgot then said ‘you didn’t get that yet?’. Plus no matter the service you pay 20% on the full bill. I guess that’s why the wait staff is completely unmotivated. I’ll ho to Pinxopote from now on.
   

   Telefèric Barcelona - Los GatosSe respondió el 24 de abril de 2025

   Hola Jeni! Thank you for sharing your experience with us! We deeply apologize for the server delays, it's clear that your service experience did not meet our usual standards, and we’re truly sorry for that. Regarding the "mandatory tip", we’d like to clarify that the 20% charge is a service charge, not a gratuity. This charge is applied to all bills to support our team and ensure the high-quality service and experience we aim to provide. Transparency is of utmost importance to us, which is why this service charge is clearly stated on our physical menus, website, and on every customer receipt. If you’re open to giving us another opportunity, we’d love the chance to show you the level of quality and care we strive to deliver. Gracias!
   

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7. J

   Junzhong

   San Francisco1 reseña

   4.0

   Comieron en 21 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Price friendly, ambience is amazing, easy to find parking, good place for dating. Love it.
   

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   Telefèric Barcelona - Los GatosSe respondió el 21 de abril de 2025

   Hola Junzhong! Thank you so much for your words! We truly appreciate your comments about our restaurant. We're glad you had a great experience with us, and we can't wait to host you again! Hopefully we'll share a lot more meals together. Muchas gracias!
   

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8. D

   David

   San Francisco20 reseñas

   4.0

   Comieron en 19 de abril de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Dinner was great until the paella, which is not a good thing since we went there specifically for that. Tapas were good and the oysters were excellent. Unfortunately the lobster paella was too salty and the jumbo shrimp obviously frozen and tasteless. Cooked on top of the paella, the shrimp was mushy and inedible. The lobster also tasted frozen. Should have stuck with the squid
   

   Telefèric Barcelona - Los GatosSe respondió el 21 de abril de 2025

   Hola David! Thanks for the feedback We're glad to hear that you enjoyed our tapas. However, we're sorry to hear about your experience with the paella. We always aim to deliver a great experience, and we regret that we missed the mark with your paella. We will certainly take your comments into consideration as we continuously strive to improve our food quality and preparation. We appreciate your patience and hope to see you again for a better experience. Muchas gracias!
   

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9. B

   Bíck

   San Francisco1 reseña

   3.0

   Comieron en 18 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   We ordered the Catalan Tomahawk steak and the lobster paella. While both dishes had great flavor and were clearly made with quality ingredients, they unfortunately arrived cold, which took away from the overall experience. I believe they would have tasted excellent if served hot. That said, the seasoning and presentation were impressive, and the overall taste was still enjoyable. I’ll definitely be back to give them another try; I can see the potential for a truly great meal.
   

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10. M

    Melissa

    Tahoe4 reseñas

    5.0

    Comieron en 16 de abril de 2025

    1. Global 5
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5

    My husband took me here after he had been here a few times for business dinners, so we finally came as a couple. Every bit of it was lovely from the accommodating staff to the delicious food.
    

    Telefèric Barcelona - Los GatosSe respondió el 18 de abril de 2025

    Hola Melissa, We're thrilled to hear that you and your husband had a lovely time dining with us! It's great to know that our staff's accommodation of your special occasion was appreciated. We're also glad to hear that you enjoyed our delicious food. We strive to create a memorable experience for all our guests, and your kind words affirm that we're succeeding! Thank you for choosing Teleferic Barcelona, we look forward to welcoming you back for more delightful meals! Gracias!
    

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