Telefèric Barcelona - Long Beach

Commentaires sur le restaurant Telefèric Barcelona - Long Beach de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Lauren VIP

   San Francisco2 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   Ordered two paellas that were pricey. The meat was spoiled on the $150 paella. The seafood paella had no seasoning or flavor. Tapas were far better than the big entrees. Disappointed to be served bad quality food and spending $900 on a business dinner.
   

   Telefèric Barcelona - Long BeachA répondu il y a 1 jour

   Hola, Lauren! Thank you for sharing your experience. We are deeply sorry to hear about your experience with the Paella, and we completely understand your concerns. We feel happy to know you enjoyed our Tapas. At Telefèric Barcelona, food quality is our top priority, and we take your words seriously. We appreciate your feedback and hope you give us a chance to provide a better experience next time! Gracias!
   

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2. W

   Wayne VIP

   San Francisco694 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Very nice lunch with a marina view. The squid ink paella is truly unforgettable!!
   

   Telefèric Barcelona - Long BeachA répondu le 23 avril 2025

   Hola Wayne, Thank you for your wonderful feedback! We're so glad you enjoyed your lunch and the beautiful marina view. The squid ink paella is definitely a standout, and we're thrilled it made such an impression. Thank you for choosing Teleferic Barcelona, we hope to welcome you back soon for more unforgettable dishes! Gracias!
   

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3. J

   Jitesh VIP

   Los Angeles2 commentaires

   1.0

   Y est allé le 21 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   Went there for Easter Dinner and a birthday, I know paella takes a long time so put the order in first along with the tapas 5 minutes after seating. Placed order for mains and drinks 10 minutes later. All food was brought out within 50 minutes. Started following up on paella and being told 5 minutes and 5 minutes. While tables around us got their orders who came after. Finally hour and twenty minutes later said cancel it and just give the check. My parents were tired waiting. The manager then comes over and says well it’s about to be ready and we said just cancel. The server then had the audacity to say we “comped” your paella, they never brought it out or offered to box it to go. So nothing to comp. Overall just over rated, small portions, slow service and no idea about good customer service.
   

   Telefèric Barcelona - Long BeachA répondu il y a 7 jours

   Hola Jitesh, Thank you for sharing your experience with us. We deeply apologize for the delays and the lack of attention from your server. It's clear that your service experience did not meet our usual standards, and we’re truly sorry for that. We appreciate you bringing this to our attention, and we’d love the opportunity to make it right. Please feel free to reach out to us at info@telefericbarcelona.c.. for a more detailed conversation. Gracias!
   

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4. N

   Nathalie

   Los Angeles1 commentaire

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   Good was excellent. Service could have been better. Great for large parties
   

   Telefèric Barcelona - Long BeachA répondu le 21 avril 2025

   Hola Nathalie! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Telefèric Barcelona. It's great to know that our food met your expectations. We always strive to provide the best for our guests, so we're sorry to hear that our service didn't quite hit the mark during your visit. Your feedback is invaluable to us, and we'll certainly take it into consideration as we continue to improve. We hope to see you again soon for another great experience! Muchas gracias!
   

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5. R

   Renee VIP

   Comté d’Orange6 commentaires

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food and service. Authentic Spanish tapas. A little slice of Europe.
   

   Telefèric Barcelona - Long BeachA répondu le 14 avril 2025

   Hola Renee, Thank you for your wonderful feedback! We're so happy you enjoyed the food, service, and authentic Spanish tapas, it’s our goal to bring a little slice of Europe right to your table. We appreciate your kind words! Thank you for choosing Teleferic Barcelona, we look forward to welcoming you back soon for more delicious meals! Gracias!
   

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6. g

   gabriela VIP

   San Diego8 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Overall a great experience, we were greeted by a very friendly host, the restaurant decor is warm and modern, the waiters were vey friendly and knowledgable about Spanish cuisine. We started with sangrias and crab croquetas, followed by a delicious black paella and finished with a dessert trio sampler. The torrija was the best!
   

   Telefèric Barcelona - Long BeachA répondu le 7 avril 2025

   Hola Gabriela! We're thrilled to hear that you enjoyed your experience at Telefèric Barcelona. It's wonderful to know that our warm and modern decor added to your dining experience and that our team made you feel welcome. We're also glad you loved the sangrias, crab croquetas, paella, and our torrija. We strive to provide an enjoyable and informative dining experience for all our guests. We look forward to welcoming you back soon! Muchas gracias!
   

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7. J

   Janees VIP

   Côte centrale californienne3 commentaires

   3.0

   Y est allé le 5 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 5

   The location is great, inside is aesthetically pleasing, service was great and the staff was accommodating to my party’s diet restrictions. Overall the food was mediocre after having tried authentic Spaniard cuisine dishes from Barcelona just last year.
   

   Telefèric Barcelona - Long BeachA répondu le 11 avril 2025

   Hola, Janees! Thank you for your review. We truly appreciate your feedback and love to know you enjoyed the atmosphere and friendly staff! We are deeply sorry that the food did not live up to your expectations. While we strive to offer a unique and authentic culinary experience here in the U.S., we know it may sometimes differ from the traditions found in Spain. We’re committed to making your next visit more enjoyable, bringing that Spanish authenticity to every client. Thank you so much again for your comments! Gracias!
   

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8. A

   Ana

   Los Angeles2 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always have a great time and the food never disappoints.
   

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   Telefèric Barcelona - Long BeachA répondu le 5 avril 2025

   Hola Ana, We're thrilled to hear you always have a great time at our restaurant! It's wonderful to know that our food never disappoints. We always strive to provide top-notch service and value to our guests. Thank you for your kind words! Thank you for choosing Teleferic Barcelona, we look forward to serving you again soon! Gracias!
   

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9. OT

   Client d'OpenTable

   Las Vegas1 commentaire

   5.0

   Y est allé le 22 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We enjoyed the food, authentic, seafood (lobster paella) were fresh and taste good.
   

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   Telefèric Barcelona - Long BeachA répondu le 26 mars 2025

   Hola, We're thrilled to hear that you enjoyed our authentic seafood dishes and found the freshness of our lobster paella to your liking. Your kind words mean a lot to us. We strive to provide an exceptional dining experience and your feedback helps us do just that! Thank you for choosing Teleferic Barcelona, we look forward to welcoming you again soon! Gracias!
   

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10. C

    Camile VIP

    Los Angeles23 commentaires

    5.0

    Y est allé le 22 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Fantastic customer service and delicious food and drinks 🍸 😋. Daniel gave us the best customer service. Can't wait to return.
    

    Telefèric Barcelona - Long BeachA répondu le 24 mars 2025

    Hola Camile, Thank you so much for your wonderful feedback! We're delighted to hear that you had a fantastic experience and that both our food and drinks hit the spot. It's especially great to know that Daniel provided you with outstanding service - we'll be sure to pass along your kind words to him. We truly appreciate your support and can't wait to welcome you back for another delicious meal and exceptional hospitality. See you again soon! Gracias!
    

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