12th anniversary dinner, reserved one week before, two separate reservation confirmations... Show up and "sorry, we have a private party. All three floors and zero cooks".
Here are the details of reservation confirmation #2 yesterday
Reservation reminderThanks for using OpenTable!Teak ThaiTable for 2 on Sunday, May 28, 2017 at 7:30 pm
ZERO PERCENT CHANCE OF COMING BACK.
We actually went on Memorial Day weekend so we weren't sure what to expect. 2 other restaurants were full capacity & taking no reservations so we decided on teak. we sat outside with I think one waiter on the premise. Service was very slow which was not our waiters fault since they were short staffed - our food was JUST OK- not great ,not horrible. The overall appearance was a little lacking as well. Our waiter said they moved the staff up to the other bar they owned for a party so basically everyone who walked into Teak suffered for this. There were 2 tables that walked out and 2 others that I wondered why they didn't because they had no one to wait on them. Disappointing 😟
Service was very slow and we never received our full order. The food is very good, especially the sushi, but the property looks run down and unclean. Not as nice as we remember.
Terrible service. Waited 30 mins and never got any service. Went and asked the host if they remembered we were there. No one came still and we waited 20 mins. We left. Sad cause this used to be my favorite restaurant.
Enjoyable. Good authentic Thai. Service was slow after initially being seated. However apps and food came out in a very timely manner.
The restaurant was under staffed. Drinks and food came out very slow. Some was not hot hot but just warm. The flavor and appearance was eye catching but just not up to par that night.
Ordered a sushi roll and sake to start. Waiter came back and said sake not available. We reminded him we would still like the roll first with some wine. After 35 minutes our dinners and the roll all arrived at once. He offered to wrap it up for us. He already knew we were heading to a play.
They did an amazing job with such a large group! Very fast and patient will all of the people!
The food and service was excellent. Good sized portions also
Much like other reviews service was awful. It took over an hour to get served, utensils were missing, food was cold etc. I had to ask for a manager. Blame was placed on a computer issue, but this had nothing to do with food or service quality. Facility was dirty and nearby table was never cleared.
Service was horribly slow that evening. Took forever to take our order. Even longer to get our food. Drinks came after food. Some food items missing. Apologized and comped some of our meal because of the experience though
Great food and service
I've been here several times and have always been please, but this last visit was horrible. Majority of our orders were incorrect, the food was cold and the waiter even stuck her hand in food then tried to give it to one of my guest. We had a big group for my birthday dinner. I've never been so embarrassed.
Inside of restaurant needs updating. Bathrooms were dirty.
Our food and sushi was delicious.
Food was great, and service was very good. A must try.