Tea & Sympathy
Our menu includes classic British favourites like Afternoon Tea. bangers ‘n mash, shepherd’s pie, welsh rarebit, roast beef with Yorkshire pudding. Desserts include treacle pudding, apple or rhubarb crumble with custard, scones with clotted cream and jam, etc.
If you do not see availability for reservations, please visit our website.
The whole place smelled like smoke. Made our eyes watery. Smelled really bad. The Attitude of wait people is terrible. Food is very disappointing. We cannot finish the food coz it’s not tasty at all. Would never go again.
Loved my first experience here! My friend and I decided to do the Afternoon Tea, and it was absolutely lovely. We tried 2 teas, the apricot and white rose petal, and they were so delicious! The sandwiches, scones, and desserts were incredibly scrumptious and delightful as well, and we both got quite full that we couldn't finish everything. The food, the tea, and the experience were perfect, and I can't wait to go back :D I keep thinking about the sandwiches and the tea!
Have been looking for a good English roast for a while and finally found it!! As an additional bargain there is an English shop next door and a real fish and chip shop next to that.
Super excited to try that out next.
Thumbs up to Tea & Sympathy. I’ll definitely be back soon.
Horrible, really badly behaved women, not ladies, serving. Just rude, and RIDICULOUS. If I could give 0 stars, I would have. We live in the neighbor. Never going back.
Our kids love all things British and this is the perfect place to go to feel like we are back in London again. A great bit of fun.
I come to Tea and Sympathy every time I come to NYC to visit my son. This time I brought his girlfriend who is British and was so disappointed. I ordered the afternoon tea she had the smoked trout and salad. I was so disappointed with the tea. Everything on the plate was stale. The deserts were 3 big pieces of cake, very uninteresting and actually the presentation was really quite unappetizing. I believe the price was $38 and that is not a small amount to pay for 8 finger sandwiches and 3 slices of cake. Nothing pretty or imaginative, no fruit or color very blah. My British friend did not comment but she did eat her lunch. While in the past, although not convenient (I stay on the UWS) this has been a lovely place to stop by for tea. I'm afraid, after this experience, I will not be coming again.
The food is pretty good, and it's (somewhat) inexpensive for afternoon tea at $68 pre-tip for 2. However service is very slow and I often had to ask for something more than once (on one occasion, three times from two different people) to get it.
Still, it's a nice spot!
Lovely services and great food! I absolutely adored their ceramic teaware as well. Very quaint and cozy.
Came for a truly authentic afternoon tea with my mother and we had a really marvelous time. Love Nicky’s rules on the front door, if you want to play you’ve got to follow the rules! Anyway, it wasn’t a very busy day there so we felt super comfortable spending the afternoon in the little window seat and chatting away. Really a great experience!
One of my all time favorite restaurants. I love the food and the decor. Every time someone comes to visit me or I want to plan a girls lunch this is my go to.
Overall very good service and food. The portion size is massive so make sure you come prepared. The spaces is quite tight which gives a cozy cottage feel. Be mindful if you are not a small person.
I love Tea & Sympathy! Every time I go it never disappoints! Their sticky toffee pudding with custard is my absolute favorite! Booking through Open Table was easy and they had the table waiting when we arrived around 5:50pm for a 6pm reservation.
We enjoyed dining as a family at Tea and Sympathy. It was a good experience.
Always a treat to have tea here. One of my favorite places to visit in Manhattan.
Very quirky. Excellent tea—scones are decent and cakes are fabulous. Sandwiches good too if a bit bready. Very tiny and there is absolutely no room to breathe— and it gets very crowded. We were there in a Thursday afternoon and by 3 PM, it was packed.
We had a reservation for 3. I arrived 15 minutes early. There were 4 people there and the remaining at least 7 tables (very very very small place) were EMPTY. It was cold the night we went. I was told to wait next door. I chose to wait outside. My friend arrived on time. She is 82. We were not permitted to be seated unless/until we all arrived. STILL THE PLACE WAS NOT FULL. Our third texted he would be late. We were still not permitted to sit, despite plenty of room. We were told to give up our reservation or wait. We were told if this rule was violated the waitress would be fired. I will NEVER EVER go there again. We were told reviews don't matter since they've been there for 27 years. We'll see about that.
Whenever my friends visit me in the city, we always go to Tea and Sympathy, are always treated well and never go away unsatisfied. Well recommended.
Considering that Tea & Sympathy is a *very small* and *authentic British* tea time/casual restaurant - even though it's small, cramped, has a high turn-over so you can't spend much time relaxing in there, and is pricey for the tea-time set - it's worth it because the food is very yummy and the ambience, owners, and workers are straight from England.
Loved the place! Very authentic English. Their scones and clotted cream was just soooo good!
Very rude service. Customers were rushed out because of the next reservation. Service was really bad, such as taking plates sways without asking. We will not come back again.
This is one of my favorite spots in NYC. The ambiance is sweet, and the food is delicious.
Charming neighborhood spot with English vibe.. lovely afternoon tea service.. tasty tea sandwiches, scones, parties.. good tea selection
The space is very cramped, but the service is friendly and the food is good.
I took my nine-year-old son there because we wanted to have a fun high tea experience. We had the high tea and what he didn't like was that some of the sandwiches came with brown bread not white bread and my experiences usually for high tea sandwiches that are always on white bread when I mentioned this they did not change it to white bread but said they would have to charge for another sandwich so ask for white bread in advance if that is important for you. We also had the sticky toffee and custard which is a hot desert and was too sweet although I like the custard. Service is nice and it is a unique place so I would recommend
This shop was very cute, quaint, and reasonably priced! I would definitely recommend for an afternoon cup of tea or meal.
This is now my favorite restaurant in NYC! The tea was amazing! And everything was so reasonably priced and the staff was so friendly and accommodating. It is a small place so I'd recommend making a reservation ahead of time.
Exceptional food! Best tea in the city. Scones light, tasty. Clotted cream and jam delicious. Sandwiches light and yummy. Sponge cake to die for. Looked around at a Welsh rarebit and a shepherd's pie that looked awesome. Heard a number of British accents in customers. These folks know food. . honestly better food than I've had in London.
Had a great time while visiting NYC and tea and sympathy and also good to meet fellow brits
An old-fashioned English tea shop with all kinds of sandwiches, salads, main courses and of course cakes. A little crowded and loud but that’s part of the charm. This is really a unique place that should be experienced. Make a reservation and they may give you a bigger table. They did that for us.
Tea & Sympathy is a super cute and cozy place in the heart of the city. They have delicious foods, both as a full meal and for a quick bite that just melt in your mouth. Speaking of yummy melts, the scones and desserts were absolutely great. The only critique about the desserts is that they can be a little on the sweet side, the too sweet side. The service is quick, but never rushed. My boyfriend and I got lucky going in at a not-so-busy time, which allowed us the ability to truly enjoy our food and take our time. We booked a reservation for an Afternoon tea for 2 at 12:30 pm on Valentine's Day.
At first glance, it doesn't look all too filling until you start to dig in. It came as a 3-tier tray, with 4 tea sandwiches of your choice (we had: coronation chicken, egg salad, chicken salad and a watercress, tomato, and cream cheese), 3 scones with clotted cream and jam, and lastly 3 desserts (we got Victoria Sponge cake, toffee cake, and a strawberry frosted vanilla cupcake). It also came with two house-shaped teapots, enough for 3 cups each. I got the rose petal with black tea and my boyfriend got vanilla mint and both were really good.
Overall, we were very happy with the food and service. We will likely come back another time, but with friends. Be sure to make a reservation to be certain you will get a seat and be sure to get there on time because this place fills up quick due to its small size. They accept walk-ins! They also take card but be aware that there is a card charge and it can be a bit on the pricey side. I want to say the value matched the amount of food we got, but then again it is NYC, so you are bound to pay those prices whether deserving or not.
I'm very fond of this place and have been visiting for years. I enjoy ordering up some of my old British favourites which bring me warm memories of the time I spent in the UK. I've liked everything I've ordered from this place and the service is very helpful and attentive. Arm yourself with the rules about seating before you go to ensure your visit is as pleasant as possible.
Owner has "rules" for dining in her establishment. I felt they were rude and overshadowed what would have been a nice experience. I have worked in the service industry for 20 years and firmly believe and have been taught that diners are your guests and should be treated as such. I also was charged almost $7.00 to use a credit card. I understand that business are charged when guests use credit cards but it simply not appropriate and possibly illegal to add an unexplained "fee" to diners checks. I really want to love this place but all the extra hassle made for an unenjoyable experience.
Fantastic! My husband and I had afternoon tea for two and it was absolutely perfect! A must go!
Adorable! Brought a friend from out of town, and she was totally impressed. DEFINITELY make a reservation - the place is teeny tiny, but adds to the charm!
It was 30 degrees outdoors and I was concerned about having to wait outside since they only seat when all parties have arrived and my guest was running late. I was invited, however, to visit the tea shop next door, which I did not realize existed and it was joy to discover this store and all the teas. When my guest and I were finally seated, we had a wonderful waitress with a smart British accent which made the place seem all the more authentic. The freshly brewed hot tea came in individual and old world charming tea pots. I had a delicious chicken pot pie which was served with mash potatoes and peas. The combination was delicious and the pot pie was exquisite. The crust was to die for. And, the waitress (or manager, I don't know her true capacity other than she served my guest and I) was polite and attentive. Yes, it was a bit crowded, but the crowd did not detract from my having a great evening with great food and ambiance.
Great relaxed vibe. Only gave it low stars because the food took a long time. When it did eventually come out the order was wrong. There was no real hustle to get it made right. We ended up staying for over 2 hours waiting on food that could have come from any New York diner. Still would go back for afternoon tea.
Great cozy authentic dining
Yummy scones, clotted cream, jam, pot of tea. A bit cramped but enjoyable and unique ambiance.
My children and I have been visiting Tea and sympathy for over a decade! Love it each time we go...💕
Great little place! Loved the food, tea and atmosphere. Our waitress was sweet and attentive. Definitely a must if you are near! The next door shop was great as well all around great personalities!