It started when we got there and we met our curly haired waitress. She seemed fine until it came time to ordering. My girlfriend ordered a gin and 7 and right after her first sip she noticed a fly in her drink. We had to flag our waitress down because she was very absent the whole night. When she came we told her about the fly and instead of starting off with an apology and replacing it, she said “oh no big deal we’ll make a new one” and my friends response was “ok well I don’t want to pay for this one” and our waitress responded with a “well obviously not. I just said we’re gonna make you a new one”. That was just one for several issues bht over all, our waitress was rude, has no customer service skills, barely came around to the point where we had to ask other waitresses and bus boys for help or to order.
The food was ok, but the sound of the music was too loud.
Although our server was very nice, the service itself was lacking. When we got seated we were not given the drink menu, we had to ask for it. When we were ready to order it took a bit for our server to come back. Our drink orders took much longer than our apps. The food was meteocre and drinks were ok. Ordered 4 shots of tequila and by my 4th order I wasn't given any lemon. So overall the service was inconsistent. The value for my meal and drinks was a disappointment.
I would love to write a positive review about our time at Taylor’s Landing which we booked for our 14th wedding anniversary. We booked it, had our booking confirmed and when we turned up the restaurant was ‘closed for training’. Disgusted and disappointed to say the least!! We’ve been a regular there for the past year so thought it the best place to go to celebrate. On a positive note we found a nearby restaurant to go to which we loved so we will be going there in future for our evenings out and taking our overseas visitors there instead.
I have been at this Taylor’s Landing on many occasions. The staff are friendly and helpful but often seem rushed and stretched too thin. Also, the beer I’ve had on the past few occasions was too warm and/or the glass not 100% clean, no head or bubbles. The food is very good as are the portions, would be nice to see other menu items (ie. lamb) found in other Landing locations.
I will be back again very soon.
Great place to go with friends and family! Our server was very friendly. Food was delicious and love the look of the place Overall, it was an amazing experience!
Josh our server was outstanding...as were any of the staff we interacted with...our new favourite place!!!
Food was really good and great value
Table provided was to small.
Terrible service given by Michelle. We waited ages for her to take our order and had to ask another server to ask Michelle to come to our table. We waited again for coffee/tea after the meal and had to ask Michelle to come and take our order again. The tea cup given was filthy and we had to wait for someone to get us a clean one. It was a disappointing, terrible experience and we'll never go there again.
I love my experience at Taylor's Landing ever time I visit. Your staff are always friendly, patient, know the menu well and offer suggestions comfortably.
Winston your Ex chief comes out to say hello when I ask my server to see him. Always polite, curtious, friendly and deights in explaining what goes into making his dishes.
I visit your location at least twice a month and always bring someone who has never experienced
Ordered two burgers (beef and turkey) while they were tasty, portions were poor for the price.
Great service and the food was fantastic and presented well
Really good evening spent at Taylor’s Landing with my best friend. Friendly, very helpful staff, good quality food and really nice wine. We went on a Friday and although it was busy it didn’t feel like it was - the noise levels were fine and the service times good.
Celebrating Valentine’s Day
The food was excellent and the service was very good. Definitely a worthwhile spot for a nice meal either with colleagues or acquaintances. Priced appropriately for food/ambiance.
The decor and the food of Taylor’s Landing are always impressive. The service was attentive but slow. It appeared that the waiter was overwhelmed with too many tables. I have been at the restaurant before and it has been much better.
Requested booth was ready and waiting. Food was good. Server, Josh, was personable and professional at the same time. Offered to give food alternatives and did not rush us to leave.
Thank you, for the great hospitality and amazing service. I would definitely come back here again!
Loved the steak!!
Fantastic customer service; waiter remembered all the family when we were there months ago and exact seating location.
MIght have been the worst pizza I've ever eaten. This is a fine place for families with young children wanting to get out , but beyond that its pretty terrible. The fish taco was the only good thing we had. The tuna salad was awful, they had some super sweet sauce on the plate. Pizza was COVERED in what tasted like parmesan from a box - it was actually grainy tasting. I wasn't expected gourmet food, but this was very sub par. They also sat us near the door on a freezing night and said they would move us when a table came open and they never bothered to check back or offer a new table again despite there being 4-6 tables free within 10mins of our ask.
Had the Peruvian chicken salad which was so good. The combination of flavours was outstanding. I will definitely be going back to have the salad again.
As always very consistent comfort food in a great environment, with very attentive and personalized service. We come here regularly for any occasion or for all kinds of family events. Keep up the good work!
"I love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes. The potato-leek soup was amazing and the Bibb lettuce salad was refreshing. The table was split on the monkfish – one person thought it was great, but another felt that the tastes didn't quite mesh. Everyone loved the flat iron steak. Service was well-timed and friendly, wines were affordable."
Met some friends in town (from Australia and US respectively) for an abridged NYE celebration. Requested a booth seat by the main window at time of booking and was pleased we were accommodated. Waitress was friendly and open. Manager came by a couple times to make conversation and beer recommendations. Overall everyone was pleased with their food (fish tacos, wings, assorted salads, artichoke pizza and grilled salmon). Finished off meal with a couple bowls of sticky toffee pudding.
Great atmosphere, delicious food and excellent service. This was the second time that I dined at this restaurant, and both experiences were the best. I am looking forward to many future visits. Located in the Shops at Don Mills, means that there is plenty of parking and you can shop or see a movie, as well.
Service was great. Restaurant is very nice and what we expected it to be. My husband had the meatball appetizer and the turkey burger. He said he would order it again. I had the calamari and the Landing salad with a fillet of salmon. I would order both again but I would request the salad dressing on the side. There was too much dressing on the salad served which made the salad heavy and too sweet.
That jerk is hot!! Service very lax .
Ambiance was good and we had a lovely table in the restaurant - we do like this place for drinks, but had never come to eat before.
We were given a gift card for this restaurant, but felt the value for money on our entree's was low. The portion size was very small, and my wife's salad was really just leaves. I had to ask for the sauce that was supposed to come with my steak.
The servers were friendly enough, but told us that debit cards (and maybe our gift card) might not be accepted as there were problems with machines.
We enjoy coming here for the bar, but probably wouldn't eat there again.
Great time was had by all, and we'll see you again sometime soon!!! :)
Great place for a quick dinner or drinks with friends. Small menu option though, so don't get too excited if you're looking for more burger options or if you want fine dining!
Overall, great vibe!
Parking was easy, service was great and the food was good. Our family and guests had a wonderful time. Would repeat when we are in the area.
Service was very slow. Burger was undercooked. Way too much focaccia on appetizer and not enough cheese. Will not come again.
Excellent food and super friendly service!
At first our server was very friendly and seemed great. Our friends arrived and we ordered. They had ordered a Cesar salad as an appetizer. After 30 min we asked where it was. We were told he punched in the order at once and it would be here with the meal. My friend ordered the fish tacos and didn’t eat them. She said they were terrible. At the end of the meal I am in the know based on previous times being there the bill often comes with fresh baked cookies. I had seen our waiter deliver them to the table next to us. It we didn’t get any ? So I asked if we would be ? His response was astounding. “ I can check. I am pretty sure they made some today “ this was said shortly after I just saw him delivering some to the next table ! Overall I was disappointed with the service the most tonight.
So disappointed. We normally like it here. My son looked forward to MAc and cheese for his 10th birthday. The meal wasn’t the same as last time. Mine was cold, my husband and son who got steaks were extremely salty. My son wasn’t offered his dessert with his meal until I asked and we just took it to go. It was loud, we were seated by a huge Christmas party. The waitresses rushed us and their ‘check in’ was not genuine as I felt if they had really asked they would have known the meal was not acceptable. For $150, I begrudged paying the bill. But mostly that my son had a less than decent experience that he waited all week for.
Always have a pleasant evening at Taylor’s Landing
Seated quickly, nice service by pleasant staff. A bit too noisy for conversations. Food was fair. A little pricey for the hamburger which is not formed on site: so they can't cook it medium rare. So why charge a premium price, plus it was a tiny size for the $. Salad with salmon on the side was tasty.
Seated in an area with a number of families with children and it was noisy!!
Suggest an area for families with children & a separate area for adults without children
Service initially was good and then our server disappeared. We had to flag another server. Apparently our server left for the night and didn’t advise us. She also made a mistake on our bill. Replacement server was a lot better.