TAO Downtown - New York

4.5
4009 Reviews
$30 and under
Pan-Asian
Designed by Rockwell Group, TAO Downtown offers a distinct sense of arrival and discovery and is the first TAO venue where guests descend into a multi-level space. The subterranean restaurant, located in the heart of Chelsea, is intended to look and feel as if it has been there for decades and only unearthed recently to reveal the artifacts within. Upon arrival, guests immediately encounter a long corridor with a dragon scale patterned screen and Chinese calligraphy murals mounted on weathered brick walls.
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Private Dining

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Experiences

  • Dinner Reservation

    $10.00 per personPrepaid

    Multiple dates available

    All reservations require a deposit of $10 per person, regardless of the party size. This deposit will be taken off the bill at the end of your visit. If you need to cancel your reservation for any reason we ask that you do so by 10pm the day prior in order to receive a refund. Any cancellations made after 10pm will not be eligible for a refund. Please note that during these unprecedented times, all reservations have a 90 minute dining limit. Due to New York State Law, all guests must be completed with their dining experience by 10pm. We thank you in advance for your cooperation.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 4009 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.7
ambience
4.3
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
vipOpenTable Diner
New York Area
2 reviews
Dined a day ago
Overall5food5service5ambience5

Food is always great here, but nothing beats the service in this place. Hands down the best service in NY, and our server Amanda was an absolute doll !

OT
OpenTable Diner
New York Area
5 reviews
Dined 2 days ago
Overall5food5service5ambience5

Experience so much better than the last time. The outdoor dining experience was subpar. The food was delicious and came in a timely manner. Back on the top of my list.

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Had a bday dinner for my partner. It was great, food was delicious, service was great, our server he was kind and polite. Had a bday surprise but was surprised they didnt sing, im assuming its part of the restaurant the no singing but still was cute and elegant. Everything was perfect.

BB
BianB
1 review
Dined 2 days ago
Overall2food5service1ambience5

The service was horrible for them prices is should be good service
We was waiting 45 min for the waitress to come to the table to take our orders
We told the manager and thy just send her down no sorry no nothing

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

The place was really good. Went there with someone special for an special occasion.

a
anasm
1 review
Dined 7 days ago
Overall2food4service1ambience5

I did not like the rush they told me that I can only done in for 1h:30 min

AR
AnnetteR
New York Area
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

The food was amazing. Top Notch. The crispy rice with the tuna tartare is outstanding. Another favorite is the yellowtail sashimi and the steamed vegetable dumplings for appetizers. Must try!!!

W
adrianahW
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

Food was amazing! Waiter was very nice and recommended our entire meal. Overall experience was amazing. Definitely recommend

OT
OpenTable Diner
New York Area
1 review
Dined on April 2, 2021
Overall5food5service4ambience5

It was good. We felt our waitress was moving a bit fast trying to get the order

SA
SiddA
Las Vegas
2 reviews
Dined on April 2, 2021
Overall5food4service3ambience5

Waiter could have checked to see if we needed drinks refilled, paid us not much attention

AC
AshleyC
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

Atmosphere was amazing service was great food was delicious drinks even better definitely can’t wait to go back

BS
BeverlyS
Caribbean
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

it was great! They did a great job of trying to keep the experience the same.

KL
KatLaNegra
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

Amazing food, the sushi rolls, dumplings are divine, the kober ricebis outstanding!

OT
OpenTable Diner
Key West
1 review
Dined on April 1, 2021
Overall5food5service5ambience4

The restaurant was amazing! Food was great!! Service awesome!!!

However, New York SUCKS w the 11pm curfew!! Ruined the whole vibe! Last call was at 10pm 🤬🤬

OT
OpenTable Diner
New York Area
7 reviews
Dined on April 1, 2021
Overall5food5service4ambience5

Overall great experience and dinner. I wish the time limit was extended to two hours, but I understand TAO has a 1.5 hour time limit as many NYC restaurants do now opening at 50% capacity. The ambiance and music made it wonderful to sit and enjoy with friends, family, or a date. The establishment is gigantic and there are staff members every step of the way from the entrance to coat check to hostesses. Bring some cash in order to tip the bathroom attendant who was very helpful and showed you the way to the stalls. Every dish was delicious. Lo mein was wonderful as well (no pic). I posted a pic of every other dish that we ordered.

ST
STEVEF
1 review
Dined on April 1, 2021
Overall3food4service4ambience4

It was required to leave a $20 deposit to reserve our dinner after paying my bill the $20 deposit was not applied as a credit and I attempted to call the restaurant directly but they dont have anyone to speak to

HR
HashaniR
New York Area
1 review
Dined on March 28, 2021
Overall4food4service4ambience4

My son enjoyed his 17th birthday dinner at Tao Downtown.

Y
vipYvette
Los Angeles
5 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

I’ve enjoyed dinner here plenty of times and it never disappoints! The staff always go above and beyond to make every customer feel welcome and special ... and even during the craziness of pandemic dining it still managed to feel just as special! Well done TAO!

J
vipJazz
New York Area
3 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Amazing as always!

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

Love it here!

K
Kate
New York Area
1 review
Dined on March 27, 2021
Overall5food5service5ambience4

I went with a friend to celebrate our birthdays. Our waiter, PJ, honestly made the night so memorable. He helped us out with the menu, gave amazing recommendations, and just overall was great.

It was fairly busy, every table was packed, but it wasn’t loud to the point you couldn’t speak in your own groups.

IW
IreneW
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

perfect time to go eat at 7pm. perfect time to order food

SB
SophiaB
New York Area
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

My experience at Tao Downtown was very memorable. What a beautiful restaurant, and the food is amazing!

Y
Yeti
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

Really great food, great ambiance, and overall very high quality experience.

j
jenaj
1 review
Dined on March 26, 2021
Overall3food3service3ambience3

They rush you in and out. You place orders and they don't even tell you the food is not available. Until you ask where is your food.

AF
AngelF
1 review
Dined on March 25, 2021
Overall5food5service5ambience5

Our server was attentive and made great suggestions!, she insured we had anything we needed even before asking! The manager on duty was also great! He was able to accommodate our group to a table of our preference and insured we were comfortable.

T
Teetee
New York Area
1 review
Dined on March 25, 2021
Overall4food4service5ambience5

Very nice restaurant. Service was awesome! Drinks were too expensive.

T
Tw105
1 review
Dined on March 24, 2021
Overall3food5service1ambience2

Our waitress was unwelcoming he was very rusty. Kept reminding us this is the last order to place cause the kitchen was closing. He looked like we were bothering him even though it was his job to serve us. Other then that the food was very good and it was a good experience overall

OT
OpenTable Diner
New York Area
1 review
Dined on March 24, 2021
Overall5food5service5ambience5

Fantastic experience at TAO Downtown! Would definitely recommend to anyone who likes Asian fusion food!

Food was prepared professionally and everything tasted great!

v
vizzi
1 review
Dined on March 21, 2021
Overall2food3service1ambience3

From the moment my mother and I walked in for her birthday celebration...the encounter even with the host was just a rude demeanor. Said we had to be done eating by 9:45pm. each table was timed. Our waiter was a guy and he was extremely rude and nonchalant about our table. I wanted to be ready to order food and drink all at once since we were on a time frame. So when he asked if we wanted cocktails my mom ordered hers and i told him i could order our food as well too and he said WAIT very rudely with his hands. Said only drinks first. First off i don't even drink alcohol. His whole service towards us was just horrible. He was taking forever to be delivered to the table. I also stated to him it was my moms bday and he said she could pick a dessert and a candle would come lit with it. IT did not, the man who brought us the giant fortune cookie was kind enough to take it back and fix it. He really did not deserve a tip and i wanted to make this a special night for my moms bday. Go somewhere else to celebrate, not here. The view is nice inside but our service was horrible and the fried lobster roll.

JR
JREatsGr8
New York Area
6 reviews
Dined on March 21, 2021
Overall4food4service4ambience4

Great service

m
marmar
New York Area
1 review
Dined on March 21, 2021
Overall3food4service3ambience5

It was decent food, nice ambience. But it doesn't take into consideration people who don't eat pork and I understand there are time requirements because of covid restrictions but it felt very rushed and like we could not even truly enjoy it. It was my first time here and I could not truly enjoy the experience.

OT
vipOpenTable Diner
New York Area
1 review
Dined on March 21, 2021
Overall3food3service2ambience3

For covid guidelines was extremely poor, felt on safe several times staff not properly wearing masks, tables slammed together, larger gathering not good ventilation

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 21, 2021
Overall5food5service5ambience5

Service exceptional. Food / Drinks were exceptional!
We sat outside and I'm usually a bit hesitant about out door seating but the set up, precautions, and spacing was perfect. Privacy?... exceptional

PJ
vipPeggyJ
New York Area
4 reviews
Dined on March 21, 2021
Overall5food5service5ambience5

We dined outdoors due to COVID. Beautiful setup - lots of fresh air and heat. Food was delicious as always! Our server, Savannah, was spectacular!

s
susanc
New York Area
1 review
Dined on March 20, 2021
Overall2food4service4ambience1

Was put for a birthday in a side room next to a large loud party instead of the nice main room , was sad to spend her bday that way

VS
VanesaS
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

Beautiful place and food was great. Server was very helpful.

BW
vipBhuvanW
Philadelphia
9 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Absolutely fantastic service. Large portion sizes

TP
TynishaP
New York Area
1 review
Dined on March 20, 2021
Overall4food4service3ambience5

I love eating at this restaurants... the food matches the ambiance.

CM
CindyM
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

Our waiter was great and knowledgeable about the food which was great since we had a few first timers in the group! He really made our experience memorable and super easy !

FAQs

TAO Downtown - New York does offer delivery in partnership with Postmates and Uber Eats.

TAO Downtown - New York is rated 4.5 stars by 4009 OpenTable diners.

TAO Downtown - New York does offer gift cards which you can purchase here http://taogroup.com/giftcards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by TAO Downtown - New York