TAO Downtown

4.6
3923 Reviews
$30 and under
Pan-Asian
Designed by Rockwell Group, TAO Downtown offers a distinct sense of arrival and discovery and is the first TAO venue where guests descend into a multi-level space. The subterranean restaurant, located in the heart of Chelsea, is intended to look and feel as if it has been there for decades and only unearthed recently to reveal the artifacts within. Upon arrival, guests immediately encounter a long corridor with a dragon scale patterned screen and Chinese calligraphy murals mounted on weathered brick walls.
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Private Dining

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Experiences

  • Dinner Reservation

    $10.00 per personPrepaid

    Multiple dates available

    All reservations require a deposit of $10 per person, regardless of the party size. This deposit will be taken off the bill at the end of your visit. If you need to cancel your reservation for any reason we ask that you do so by 10pm the day prior in order to receive a refund. Any cancellations made after 10pm will not be eligible for a refund. Please note that during these unprecedented times, all reservations have a 90 minute dining limit. Due to New York State Law, all guests must be completed with their dining experience by 10pm. We thank you in advance for your cooperation.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 3923 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.3
service
4.7
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined 4 days ago
Overall5food5service4ambience5

highly recommend. the food was amazing, the ambience was great. perfect date night.

NN
NessaNessa30
New York Area
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

I had a wonderful time! The outdoor setup was beautiful! It’s very unique and I was warm inside. The food and the drinks were great! I’ve always liked this restaurant, both locations uptown and downtown. We will definitely be back!

H
Hal113
New York Area
26 reviews
Dined 4 days ago
Overall5food5service5ambience5

The staff vas very attentive and friendly. The food was great and the special dessert plate was amazing. This was an overall great experience

J
Jujubean
Washington DC
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great food & service as always. There was an adequate amount of social distancing. For anyone worried about going back to indoor dining, this is a great place to start!

JD
vipJDR20
Philadelphia
5 reviews
Dined 5 days ago
Overall5food5service4ambience5

Fantastic outdoor setup, great service, delicious food

DF
DebaF
1 review
Dined 5 days ago
Overall5food5service5ambience5

It was a wonderful evening. No one felt rushed.

A
Andy
1 review
Dined 5 days ago
Overall3food4service1ambience5

The ambience was breathtaking. The food was amazing and the drinks were just as good. The service, however, was mediocre and our server was very dismissive, sadly.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service4ambience5

amazing. would come back a million more times

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall2food3service1ambience3

It was ok. Food was alright, pretty overrated. Service was kinda stupid. Got there at our reservation time and told us they need the table back 1hr and 15 min later so they rushed us to order even though the person looking for parking was not at the table yet. Every time we asked for our waitress to order more they would say ok and no one would come over, not really gonna make money like that. We stayed well over our 1hr and 15min time limit so it was pretty pointless to rush us and tell us from the start. Overall it’s a whatever spot.

v
virginia
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent service! We will come again!! Hope it will continue to serve people on this time of pandemic, we need Tao!!

r
rara
New York Area
1 review
Dined 5 days ago
Overall5food5service5ambience5

Tao is so awesome. The decor, food and service are all outstanding. It’s great to bring people there who’ve never been as it’s got such a wow factor.

AC
AngelicaC
1 review
Dined 6 days ago
Overall5food5service5ambience5

absolutely amazing, the ambience was very nice and the service was impeccable

C
Chels
New York Area
25 reviews
Dined 6 days ago
Overall5food5service4ambience5

The food was out of this world, as always. We did the restaurant week so it was a good deal too. Also the lychee martini is to die for. And the tables were very so waved out and far away, I felt comfortable dining inside.

OT
OpenTable Diner
New York Area
3 reviews
Dined on February 18, 2021
Overall5food5service5ambience5

Perfect as usual....great service and food.

OT
OpenTable Diner
Los Angeles
1 review
Dined on February 18, 2021
Overall3food2service3ambience3

I love tao. First time since covid so I’m sure they have some things to work out. Food wasn’t as good. I will be back though - I’m sure they just need time.

OT
OpenTable Diner
New York Area
1 review
Dined on February 17, 2021
Overall5food5service5ambience5

Was great!! Forgot the waiters name but he was just fantastic! Wish I could give 10 stars!

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall3food3service2ambience2

Had to pay 300$ up front to wait two hours to get seated after making reservations! Very unacceptable! Was so hungry and upset to wait those 2 hours !

OT
OpenTable Diner
Atlantic City
7 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Valentines day

C
Carmen
New England
1 review
Dined on February 14, 2021
Overall4food5service5ambience5

Valentine’s Day dinner was awesome. We had requested to be by the staircase since we had been here before I couldn’t recommend the middle it was really uncomfortable felt like I was slouching to eat the whole time. The Tao-tini was delicious as well as the bread pudding donuts. The wait outside the restaurant was disastrous we had 8:15 reservations arrived by 8:05 they were doing 15 calls so we couldn’t go inside till 8:30 & had to wait outside the whole time in the freezing cold while it drizzled. Other than that it was a good time and our waiter was great as well over all great service.

K
Kamylocornier
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

The best restaurant in New York City
The best martinis OmG

ND
NehaD
New York Area
2 reviews
Dined on February 14, 2021
Overall4food5service3ambience5

Loved the food and the ambience. The service was good too. We went there to celebrate Valentine’s Day. They made us wait for 20-25 minutes for a paid reservation which was odd, but since it was the second day post indoor dining opening, I give them a benefit of doubt.

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2021
Overall5food4service5ambience5

It was a great experience. You must try the carrot cake.

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall2food3service2ambience4

Valentine’s Day 2021 they were atleast 2 hours behind on every reservation. People were waiting in the freezing cold hours after their reservation time. Guard at the door was extremely rude and offered no ease to the situation.

OT
OpenTable Diner
Atlantic City
1 review
Dined on February 14, 2021
Overall3food2service4ambience4

I didn’t like the area we were seated but our server was awesome!

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall1food2service1ambience1

HORRIBLE experience, from start to finish it was bad. First upon arrival there was NO social distancing @ all everyone was jammed packed. Then when we checked in 7:11 for our 7:15 reservation we were told we will be text when table was ready. We had to ask numerous times for update, we were then seated @ 8:20 and did t even receive an apology or anything in sincere for the delay. Idk how this occurred when 1st they could only fill the restaurant @ 25% and everyone had reservations. We received no comp for the delay instead we received horrible service. Our waiter pretty much ignored us all night, food took forever to get to us though people seating around us being served by the same waiter seem to be getting their orders quickly. We then ordered dessert in which we had to cancel since the table was only reserved for 90 mins. We had ordered @ 8:40 for the dessert and like I said those around us that ordered around the same time as us were receiving there’s now it was 9:20 and was upset! And canceled the order and opted for the check instead. We truly did not enjoy our event ended up frustrated and upset. I expected better especially being that it was 1st day of opening after winch a long time, the restaurant should have been better prepared. We felt like our money was no good there a d that is no way to be treated.

AG
AnaG
1 review
Dined on February 14, 2021
Overall5food5service4ambience5

The only thing that i didn't like is the 2 nasty security guards that they have there one in the entrance and the other one inside the Restaurant . They are very rude and have no manners . The one in the front entrance was screaming at me just because i went to get 2 people from my party that were outside the restaurant. He screamed at me really loud in front of all those people that were outside and made me go inside to tell the hostess to call him so he can let them in.

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2021
Overall3food5service3ambience5

The place, food and drinks are so GOOD, everything is perfect, however even when we had a reservation we had to wait 1 hour for a table! That was the only thing that I dislike.

We enjoyed!

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 14, 2021
Overall5food5service3ambience5

My dinner went well, it wasn’t that crowed as usually at Tao, but the service wasn’t that good. I felt like the restaurant doesn’t have enough waiters, I was waiting for the ice basket for champagne for 25 minutes, the second time I asked the waiter, he brought it. The food was awesome as always!!!

VI
VICTORIAG
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

One of favorite restaurants in Manhattan. Décor is beautiful, service excellent, food very good but little pricey.

SR
SRestal
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

My fiance and I had a great time here. The staff is very professional and attentive. The check-in process was very smooth and the wait staff was on point. We've been to TAO Midtown maybe 4 Valentines ago and we enjoyed that experience, so we expected nothing less at TAO Downtown and they delivered. As for recommending to a friend. Most definitely! and we'll see you again soon.

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Valentines Day was amazing here. My wife loved it!

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 14, 2021
Overall3food4service4ambience5

Went to TAO for Valentine's. We got there, the security person told us we had to wait in line (I had never seen a line like that for a restaurant when we had reservations). We waited in the cold, just to find out later we didn't need to stay in line as we were reserved for outdoor seating. We then walked to the other place that was seating outdoors and finally got our table - the worst one available even though the outdoor patio was empty. Food was great as always, but wish I had chosen another place to take my Valentine.

TY
TaylorY
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience4

The food was incredible and the ambiance and staff were great.

MJ
MichaelJ
New York Area
3 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

From beginning to end our waiter was graceful, efficient , friendly.. he took good care of us..the only thing I would mention is our food came prior to us finishing our appetizers so we probably could’ve used another 10 minutes prior to them bringing out the main course.. other than that it was perfect.

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Outstanding meal.

OT
OpenTable Diner
New York Area
1 review
Dined on February 13, 2021
Overall2food3service5ambience2

Put as at a table that was essentially a bench on the stairs and as a couple who both have back problems, definitely wasn’t the best seating . Chef’s roll was good , pad Thai not super good but server was super nice and accommodating and promptly switched out for pork fried rice which was good .

L
vipLauren
Cleveland
4 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Went to Tao for a friends birthday dinner and overall experience was great. Our server was very nice and efficient. All of our food and drinks arrived very fast. I had the mango chili martini and it was an amazing cocktail. We shared plates for dinner, everything was really good and served fast and hot. The ambience is great as well, they played good music but not so loud that you couldn’t easily hear each other. Beautiful restaurant and spaced out well for social distancing.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 12, 2021
Overall3food5service2ambience5

Everything was perfect and waitress was very attentive. But the security guards where horribly rude. To a point we felt kick out in a very bad manner. Just because we wanted to take a picture at the end. Very disrespectful the way we were kick out.

GM
GeraldM
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Beautiful restaurant. Very understanding to my issues because I was late for my reservation. Love it and I will definitely return

CR
ChrisR
1 review
Dined on February 11, 2021
Overall5food4service4ambience4

Over all Great experience friendly staff amazing service

FAQs

TAO Downtown does offer delivery in partnership with Caviar, Postmates and Uber Eats.

TAO Downtown is rated 4.6 stars by 3923 OpenTable diners.

TAO Downtown does offer gift cards which you can purchase here http://taogroup.com/giftcards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by TAO Downtown