food was outstanding, service was sub par. our waiter barely came by to check on us and we were out of water majority of our meal. at a restaurant like tao, we didn’t expect to have to ask for more water more than one time. we were celebrating our anniversary, and expected more of our table choice and service, but overall the food was delicious and i would come back again.
Service was very slow and not very attentive, when mentioned we were celebrating a birthday there wasn’t any addition of service to help celebrate the occasion.
Our sever was impeccable. She was so friendly and sweet. This was our first time and we will def be back !
The atomosphere is fun and worth checking out, but I didn't think I got value for what I spent. With the money I spent I'd have expected better service, additionally the music in the venue was too loud to carry a conversation using inside voices.
They literally screwed up every aspect of the meal/order; appetizers, entree and dessert. I unfortunately feel that it was the server making the errors.
Everything was amazing I really enjoy my dinner there .
The food and the atmosphere was great, however, I am allergic to shellfish and I was told that I could not eat the chicken because the glaze had shellfish. I don’t think this is okay being that I am already limited. I should be able to eat chicken without having to worry about getting a reaction.
Food and staff were excellent, but my reservation was for 7:15pm and there were two large groups that were clearly wasted cat calling and screaming at the top of their lungs through out my time there.
Very enjoyable! Great vibe, great food and great service!
Beautiful atmosphere. Food was flavorful. Drinks were well crafted. Service was a little slower than expected.
We came here for a birthday dinner and had booked a 9:15 reservation for 5 people. When we arrived at 9:10 the doormen greeted us by asking if we had a reservation, crossing it off their list and then quickly eyeing everyone up and done to see if they adhere to the dress code. Once we were allowed in we walked through the dimly lit foyer and up the stairs to the coat check. There was no wait
The place is good for photos and maybe a special invent like birthday or anniversary but too over priced for regular America asian food. Not worth the price at all
My experience at Tao was excellent. The girls at the front were so accommodating. My party and I were running late for our reservations due to all the traffic in downtown Chicago as it was St. Patty’s day weekend. The staff was soo understanding, and explained we would have limited time (2hrs) at our table which was more than enough for us, so we thought. We ended up going over about 20mins, but were nicely moved from our table to a section on the couches instead of excorting us out of the restaurant altogether! Which was amazing because we were not ready to leave! That gesture in itself made us all feel so welcomed and appreciated! You all have a great staff! Keep up the good work! The food, the ambiance, the DJ (yay) was excellent! Thank you all! It was my birthday btw ;)
Great food,atmosphere and experience.I will be coming here again!!!
Amazing place! In the night is magic
Made a reservation for 8:45pm. We checked in at 8:40 and were given a pager. Said it would be just a few minutes. At 9:28pm the pager finally went off. In the meantime we had to stand at a very overcrowded bar and were bumped too many times. I will say the host apologized for the wait and gave us a card ticket good for a free drink.
We were finally seated and were initially taken care of. However, we found ourselves constantly looking for our server during our meal to order additional drinks, and her recommendations weren’t the greatest. Overall the atmosphere was great, but the service not so much this evening. Due to so much time in between courses, we didn’t finish our food and had it wrapped up. We opened our leftovers the next day to warm them up, only to realize they weren’t ours, lol! We were given someone else’s food to go. Terribly disappointing as we probably wrapped up a good 60% of our meal. Not the best first time experience for dining in.
Fun atmosphere, delicious food. Great bar setting with ample seating for quiet drinks or social atmosphere.
It was my birthday and personnel was attentive and prompt. Food, ambiance and everything was great.
Amazing, can't wait to come back!
Vibe is amazing! Food a tad overpriced, but high quality dessert- Warm Chocolate Cake- don't ever take that off the menu. I hate seafood but Sea Bass was delicious- friend made me try it!
The only disappointment was that they ran out of oysters
It’s a nice place to have a few drinks and some appetizers! But the dishes are a little bit expensive though.
I loved this restaurant, I’m coming back.
So apparently they can hold your credit card, demand your whole party be present promptly for your reservation and make you wait 30 minutes to be seated. The wait was absolutely unacceptable! If you are going to require a card and ask that patron to be prompt, you need to deliver the same. I had a friend visiting from out of town, and I'm embarrassed that I bragged about a place that ultimately was not only insensitive of our time but did nothing to console us. When we were seated, they said they'd bring us some appetizers for the inconvenience, BUT they failed to note they'd be charging me for said appetizers. The food was great, but I can not forgive the horrendous customer service. I will never return to the Chicago location.
Great food and service for a birthday!
Went for our anniversary and our palate was wowed by flavorful Pan Asian dishes. Chilean Sea Bass and Pad Thai were fantastic!
We were running late for our reservation and we called to let them know and they were excellent! We appreciated our whole experience from the service to the excellent food!
I was seated in a strange table on the stairs, really difficult to eat rice or noodles. They should not have these kind of tables to serve full service dinner
Very nice atmosphere, polite staff and great service. The sushi wasn’t quite as good as expected which was a big disappointment. In this price range I expect nicely sliced fish in perfect bite size format and of course real wasabi. Starters and dessert however tasted very good. So I think I would recommend to go for entrees other than the sushi.
Love love love everything on the menu! Spicy tuna roll, Brussels sprouts, pad Thai, it was all so delicious. Can’t wait to be back!
Staff was incredible. I wasn’t having the best day and they really turned it around. Thank you.
The service was lovely the ambience beautiful… But the pricing is inappropriate for the fare. Sorry. Only drinks next time. And PS not enough Chardonnay options for wine by the glass.
Simply amazing!!! The food was absolute awesome - ambiance phenomenal- staff was on point, kind and very helpful - it was worth the wait trying to get a reservation!
Exceptional in many respects. The decor is breathtaking.
Service was attentive and engaging. As the courses were delivered, I was progressively impressed. Shishido peppers and yakitori on skewers to start. And would highly recommend indulging in a version of the omakase. I will definitely be returning
Called ahead for some request that weren’t even considered.
Usually wouldn’t take a picture of the inside of a restaurant, but I did here! Beautiful place and the food was 10 out of 10!
Ordered our food and everything came out 2 minutes later and all at once. Not enough room on the tiny table. Forgot one if our side dishes. Tried to remove plates before we were done. Had ordered a salad for the meal ender and waited 30 minutes for it. Finally took it to go. Inattentive staff.
It was pleasant.
Great food. Great atmosphere. Everybody had a great time.