I ate at Tai Pan for the first time on Chinese New Year’s day. It was a dinner reservation. I was on time and seated on time. I was welcomed 4 times while I walked through to my table. The restaurant is decorated in a tasteful and well lit manner with white wood trim, yellow walls, and elegant Chinese paintings and objects around the room.
The table was neatly arranged with a table cloth and place setting with elegant black chopsticks with silver bands at the top and a plate with knife and fork.
The menu presented a good selection of Cantonese favorites. I ordered the chicken in lettuce cups, walnut prawns, scallops and eggplant, and Chinese broccoli with oyster sauce.
The only slip up was that the server heard beef and snow peas instead of Chinese broccoli with oyster sauce. The restaurant was quite loud, but again it was Chinese New Year’s day and there were many families.
When the beef dish came we let them know that it was wrong, but that we would take the dish anyway because it looked delicious. We were right to accept the dish. The beef was perfectly prepared, marinated and tender. The snow peas were lightly cooked and crisp. The other dishes were good as well.
My only observations were: (a) the chicken and lettuce cups were small with only a table spoon full of filling each; (b) the prawns were a bit small (a little smaller than a half dollar coin; and (c) the prices per dish were $$, which is what I expected from a high-end Chinese restaurant. However, I also expect larger than half dollar sized prawns for $$.
Overall the food was very tasty, well prepared, and the ambience was good. I would return to Tai Pan for a special occasion, and I enjoyed the evening.
Excellent service. The restaurant personnel went over and beyond their duties to make our visit really special
The food is not authentic Chinese, but Americanized. The service is slow. The price is much higher than the quality of the food.
Family weekend meal
Great place for chinese food
This review isn’t about the food which was decent but about the service. Having thr
Although this restaurant has very good food and is pleasant enough they have been very unhelpful with a problem I have had with them and Open Table. I told them when I checked in that I had a reservation. Ostensibly I was told OK and they would confirm it. I then received a message from Open Table the next day telling me I forfeited my points even though I had been there. I have a copy of my confirmation and then a form from Open table to rate the restaurant. Upon calling the restaurant and asking them to make a correction they said I didn't have a reservation. Not only did we have drinks waiting for our table but we spend more than $90.00 on food. I resent that they have been so uncooperative and unwilling to make a small correction.
The steamed cod was a disappointment and very expensive. Every other dish was excellent.
Elegant. Delicious. Creative. The best Hong Kong cuisine in the SF Bay Area...
Excellent Chinese food! We enjoyed everything. The vegetables were fresh, tasty, and slightly crisp. The seafood was perfectly prepared. The sesame balls were fresh out of the oven and a perfect way to end a great meal.
Very professional service and thoughtfulness. They were gracious in changing our table at our request despite the fact that they were really packed. Excellent food
Been going here for Christmas Eve
This was a Christmas Eve celebration. Our family was treated to a great dinner and friendly service. There was not an empty table in the restaurant which raised the sound level, but did not overly delay the service.
Dim sum at Tai Pan is unmatched, however, the tables were a little crowded.
The food is good and is not expensive. Good ambiance but, like most restaurants, noisy. The single most annoying feature of the place is the painful slowness of the delivery of the food and the wholly indifferent attitude of the maitre-d and the staff. I imagined that the boss must be a terrible tyrant who has, over time, depressed the servers so greatly that, as a reaction, they have decided to take it out on the patrons. No smiles, no sense of welcoming the diners, nothing but a deep indifference to one and all. But, as I say, the food is good. If you don't mind waiting 30-45 minutes for the food and you don't need smiles and a pleasant welcome, by all means. GO!
Great for brunch, the food is always and consistently great. Had great dimsum Shanghai dumplings are delicious ans I reported twice and they were as good as the first time. Strongly recommended I must say
Great dim sum but it doesn’t seem to matter if you have a reservation or not. The last two times we had to wait 30 min for our table along with everyone else waiting without a reservation.... and they don’t apologize.
We'd been here a few years back and recalled in was a positive experience.....and they even exceeded our high expectation this time around. The first thing that strikes you about Tai Pan is the beautiful decor.....definitely many levels above most Chinese restaurants. The menu is huge and varied, our server was knowledgable and helpful, and the entrees were delicious. We loved the clear-glass lazy Susan, and everyone in our party got a taste of everything. A thumbs up!!!
Food, wine, and service were all outstanding. We all (5 of us) liked every single dish.
Nice place, a bit pricey, but overall good. Food came quickly, our service was very good, and the dishes are creative.
Dim sum was a little pricey, but very fresh. Servers changed plates and replenished tea as needed, and promptly. Great variety for dim sum. I would recommend.
Located on a quiet corner, one block off bustling University Ave, there is a casual elegance about this restaurant. As we walked in, we were greeted with a broad, well-stocked, but otherwise quiet, bar. The hostess walked us in to a larger dining area with muted lights and extensive Chinese artwork, giving the feel of an aristocratic parlor room. So far, so good.
Unfortunately, the hostess seemed somewhat indifferent, and glancing around the room, shrugged her shoulders and asked us to sit at a table that seemed to be extending into the busy walkway. Politely, we accepted and sat down, but immediately felt a cold draft coming from the open door facing the bar, and street outside. Uncomfortable, we asked to move, to which our hostess agreed distractedly.
As we sat down and looked through the menu, no one came by to offer us water or hot tea. Eventually, another server came to take our order, and answered some of our questions, but once again, the demeanor was one of disinterest. While the restaurant was more than half full, it was by no means, bustling with activity so this repeated, casual disinterest from the serving staff was puzzling and disappointing.
What redeemed the evening for us was the quality of food. The Shanghai dumplings were hot and juicy, served with an oddly sour ginger pickle in red coloring. The Spice Lamb in XO sauce was very flavorful, with plentiful leeks as accompaniment. The Singapore vermicelli was a bit too thin and muted in flavor to make an impact, but was a reasonable companion to the meal.
As the evening lengthened and the restaurant emptied, the quality of service did not improve. We did not care to linger for desserts, deciding instead to stroll University Ave where we found am impressive micro-creamery, Scoop, serving a delightful French Violet sundae!
Overall, we enjoyed the quality of the food and the artistic ambience, but the service let us down enough that we are unlikely to return.
As a visitor from Hong Kong, I can say it is a high quality Hong Kong dim sum restaurant.
We came here for my wife's birthday with 2 small children in tow. The food was excellent, especially their dim sum! The service was still good considering our kids were a handful (as usual). Nonetheless, everyone enjoyed their authentic and delicious food, while I took advantage of their full bar (Macallan 12). Keep in mind that the dining atmosphere is more serious and quiet than your typical family-friendly or happy hour eateries. If you're craving good Chinese food in an upscale-ish ambiance, this is the place for you.
It was so delicious - one of the best Chinese meals I have had! Thank you!
Good food but can find equally good food at lower prices
We continue to try this restaurant hoping for improvements. There are no description of dishes just the names. Wait staff cannot describe dishes adequately or in a friendly unhurried manner. Cocktails are very weak, almost taste watered down. Sometimes food too fast then a long wait period within the same visit. Many of the dishes are very good, but the overall experience so disappointing it overshadows the tasty dishes. I guess they don't care. We will wait, then reluctantly, probably, try again. Sorry I cannot be more positive.
Although we made a reservation, we waited 15 minutes before being seated. We were seated in a private room with a family who seemed to be celebrating. It felt odd to be seated in a private room with an event going on. The appetizers arrived late, as soon as the appetizer(s) arrived within minutes the food arrived. The waiter literally stopped by three times. On one occasion he expressed dissatisfaction with the server, a young girl. The food was authentic, hot, tasty, and enough to share. The wine was expensive and the quality low.
We got there when the restaurant just opened. It was a little cold, the staff was very good about changing our table not under the vent. Overall, the food is good, but a little pricey.